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PDF in web pages


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6 replies to this topic

#1 wannabeadmin141

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Posted 23 September 2005 - 12:41 PM

Okay, heres the scenario:

-user is using winxp, adobe acrobat 6.04, on a company network.
-the problem is not being able to open pdf documents in the users web broswer. it just appears on the new web page with a red X in a little box in the top left hand corner of the broswer

-i've noticed multiple users with this problem and still no PERMANENT fix. normally i just have the users right click and save the target as which enables the users to make an icon on their desktop for the pdf which allows them to open it directly through adobe reader which works flawlessly.
-As i've mentioned this is only a temporary fix and i need something more solid like why can't they open the documents like they always had? is it because of a new upgrade in the software?
-i've checked the adobe preferences under the internet tab and the box that says "enable pdf's in web browser" is checked ..also the file type .pdf is enabled to open with adobe.

-i'm not to sure where to go from here except to start rolling back some of the updates of adobe, any suggestions would be appreciated, thanks

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#2 quietman7

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Posted 23 September 2005 - 01:45 PM

I can't help with your Adobe problem but you can try an alternative PDF reader that works well and loads faster. Just be sure that you set it to be your default.

Foxit PDF Reader v1.3
http://www.foxitsoftware.com/pdf/rd_intro.php

FYI: There is a more current version (7.03) available than Acrobat 6.04.
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#3 Albert Frankenstein

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Posted 23 September 2005 - 04:55 PM

I have seen this problem on XP machines that have been updated with SP2, the downloaded version. In other words, perhaps you downloaded SP2, installed it, and then this problem started? I have investigated this in Microsoft's Knowledge Base in the past, and their response is to do just what you are doing, right click, save target as, but that is simply a work around, ya know? And a pesky one at that.

I have uninstalled SP2 and resinstalled using a disk from Microsoft and the pdf's read just fine then.

Don't know if that is your situation, but maybe get you thinking in the right direction?

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#4 Leurgy

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Posted 23 September 2005 - 10:10 PM

When I get that I just reinstall Adobe without uninstalling. A registry roll back or System Restore can cause that.

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#5 wannabeadmin141

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Posted 26 September 2005 - 05:27 PM

I heard from around the way:

1) If you have the full copy of adobe acrobat and also have adobe reader installed that if you uninstall just the reader the pdf's will work ..
2)If you completely uninstall every adobe update, the full application, and anything else with adobe and then re-install 6.0.0 followed by the 4 updates(6.0.1, 6.0.2, 6.0.3, 6.0.4) the pdf's will work...

Has either option been done before?
If so, the outcome?

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#6 useport80

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Posted 27 September 2005 - 08:54 AM

for acrobat issues : http://www.adobe.com/support/techdocs/315029.html
also in the preferences window enable "display pdf in browser"

i believe u need the display pdf in browser for this to work. for speed wise.. use acrobat reader 7. it loads a tsr acrobat_sl.exe which is speed launcher. it'll make opening pdfs quick like opening up txt files in notepad.

#7 wannabeadmin141

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Posted 27 September 2005 - 12:08 PM

Preferences "display pdf in broswer" was my very first step in the process so that was ruled out way back when ..7.0 hasnt been pushed out by our company as of just yet so thats why the issue still remains within 6.0.4 ..The link may come in handy though. Thanks

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