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Will someone please look over my ComboFix log?


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2 replies to this topic

#1 bety123

bety123

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Posted 17 April 2010 - 06:02 PM

Lately my comps been freezing and making strange beeping noises. Someone told me about combofix so I ran it but it still freezes.. Sorry I don't know much about computers.. sad.gif but this is the log it saved after the scan. Someone please help me on what to do next,.. Thanks in advanced for just even looking at it.



ComboFix 10-04-17.02 - Bety 04/17/2010 17:44:40.1.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2047.1531 [GMT -5:00]
Running from: c:\documents and settings\Bety\Desktop\ComboFix.exe
AV: AVG Internet Security 3-pack *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Bety\Application Data\inst.exe
c:\windows\system32\Data

.
original MBR restored successfully !
.
((((((((((((((((((((((((( Files Created from 2010-03-17 to 2010-04-17 )))))))))))))))))))))))))))))))
.

2010-04-06 11:45 . 2010-04-17 22:39 -------- d-----w- c:\documents and settings\HelpAssistant.HOME
2010-04-06 05:41 . 2010-04-06 05:41 -------- d-----w- c:\windows\system32\wbem\Repository
2010-04-06 05:41 . 2010-04-06 05:41 -------- d-----w- c:\documents and settings\HelpAssistant\dwhelper
2010-04-06 05:41 . 2010-04-06 05:41 -------- d-----w- c:\documents and settings\Bety\Application Data\GameRanger
2010-04-06 05:36 . 2010-04-06 05:36 -------- d-----w- c:\documents and settings\All Users\Application Data\PMB Files
2010-04-06 05:36 . 2010-04-06 05:36 -------- d-----w- c:\documents and settings\Bety\Local Settings\Application Data\PMB Files
2010-04-05 03:28 . 2010-04-05 03:28 -------- d-----w- c:\documents and settings\Bety\Application Data\Malwarebytes
2010-04-05 03:28 . 2010-04-06 05:38 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-04-05 03:28 . 2010-04-05 03:28 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-04-04 18:20 . 2010-04-04 18:20 -------- d-----w- c:\documents and settings\Administrator\PrivacIE
2010-04-04 18:18 . 2010-04-04 18:18 -------- d-----w- c:\documents and settings\Administrator\IETldCache
2010-04-04 18:17 . 2010-04-06 05:38 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Microsoft
2010-04-04 18:17 . 2010-04-06 05:38 -------- d-s---w- c:\documents and settings\Administrator
2010-04-04 04:12 . 2010-04-06 05:38 -------- d-----w- c:\documents and settings\HelpAssistant\UserData
2010-04-04 04:12 . 2010-04-06 05:38 -------- d-----w- c:\documents and settings\HelpAssistant\Tracing
2010-04-04 04:11 . 2010-04-04 04:11 -------- d-----w- c:\documents and settings\HelpAssistant\PrivacIE
2010-04-04 04:08 . 2010-04-04 04:08 -------- d-----w- c:\documents and settings\HelpAssistant\IETldCache
2010-04-04 04:08 . 2010-04-04 04:08 -------- d-----w- c:\documents and settings\HelpAssistant\IECompatCache
2010-03-26 03:09 . 2010-03-26 03:09 -------- d-----w- c:\program files\Java

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-04-06 11:48 . 2009-08-11 19:52 -------- d-----w- c:\program files\Crayon Physics Deluxe
2010-04-06 05:41 . 2009-03-16 06:06 -------- d-----w- c:\program files\uTorrent
2010-04-06 05:41 . 2009-03-16 06:06 -------- d-----w- c:\documents and settings\Bety\Application Data\uTorrent
2010-04-06 05:41 . 2009-02-26 08:05 -------- d-----w- c:\documents and settings\Bety\Application Data\dvdcss
2010-04-06 05:41 . 2009-02-14 01:44 -------- d-----w- c:\program files\Steam
2010-04-06 05:36 . 2009-09-12 06:34 -------- d-----w- c:\program files\Pando Networks
2010-04-04 05:11 . 2009-02-18 12:52 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8
2010-03-16 00:52 . 2010-03-16 00:52 -------- d-----w- c:\documents and settings\Bety\Application Data\Image Zone Express
2010-03-10 06:15 . 2008-04-14 12:00 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-03-03 04:36 . 2009-08-11 00:51 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2010-02-27 23:26 . 2009-02-14 23:48 -------- d-----w- c:\program files\Game Graphic Studio
2010-02-25 16:54 . 2007-08-14 00:54 11070976 ----a-w- c:\windows\system32\ieframe(2)(3).dll
2010-02-25 06:24 . 2008-04-14 12:00 916480 ----a-w- c:\windows\system32\wininet.dll
2010-02-25 06:24 . 2008-04-14 12:00 916480 ----a-w- c:\windows\system32\wininet(2)(3).dll
2010-02-25 06:24 . 2008-04-14 12:00 1209344 ----a-w- c:\windows\system32\urlmon(2)(3).dll
2010-02-25 06:24 . 2007-08-14 00:34 1985536 ----a-w- c:\windows\system32\iertutil(2)(3).dll
2010-02-24 13:11 . 2008-04-14 12:00 455680 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-02-18 02:50 . 2009-02-12 19:53 -------- d-----w- c:\program files\Common Files\InstallShield
2010-02-18 02:50 . 2009-02-12 19:54 -------- d--h--w- c:\program files\InstallShield Installation Information
2010-02-16 14:08 . 2008-04-14 12:00 2146304 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-02-16 13:25 . 2008-04-14 00:01 2024448 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-02-12 20:15 . 2010-02-12 20:12 17984456 ----a-w- c:\documents and settings\All Users\Application Data\TaxCut\2009\Update\US60016401eupd.exe
2010-02-12 04:33 . 2008-04-14 12:00 100864 ----a-w- c:\windows\system32\6to4svc.dll
2010-02-11 12:02 . 2008-04-14 12:00 226880 ----a-w- c:\windows\system32\drivers\tcpip6.sys
2010-02-10 00:08 . 2010-02-10 00:06 16610512 ----a-w- c:\documents and settings\All Users\Application Data\TaxCut\2009\Update\US30026001eupd.exe
2010-02-08 06:26 . 2010-02-08 06:26 45100 ---ha-w- c:\windows\system32\mlfcache.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
2009-11-25 19:02 1230080 ----a-w- c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Google Update"="c:\documents and settings\Bety\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2009-06-25 133104]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"P17Helper"="P17.dll" [2005-05-04 64512]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2007-03-01 153136]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2010-04-06 2046816]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"BigDogPath"="c:\windows\VM_STI.EXE" [2004-06-09 40960]
"AdobeCS4ServiceManager"="c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-14 611712]
"ATT-SST_McciTrayApp"="c:\program files\ATT-SST\McciTrayApp.exe" [2009-10-22 1577984]
"ISW.exe"="c:\program files\AT&T\Internet Security Wizard\ISW.exe" [2007-05-03 2061816]
"nwiz"="nwiz.exe" [BU]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-11-21 12669544]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-11-21 110184]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-11-11 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-11-12 141600]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2008-04-14 53760]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2004-11-4 258048]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-07-30 13:59 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Q3Ademo\\quake3.exe"=
"c:\\Program Files\\GOG.com\\Freespace 2\\FS2.exe"=
"c:\\Program Files\\Steam\\steam.exe"=
"c:\\Program Files\\Steam\\SteamApps\\horse_sweater\\team fortress 2\\hl2.exe"=
"c:\\Program Files\\KONAMI\\Pro Evolution Soccer 2009\\pes2009.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgam.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=
"c:\\Program Files\\Steam\\SteamApps\\horse_sweater\\synergy\\hl2.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\VideoLAN\\VLC\\vlc.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\WINDOWS\\system32\\dpvsetup.exe"=
"c:\\Program Files\\Steam\\SteamApps\\horse_sweater\\half-life 2 deathmatch\\hl2.exe"=
"c:\\Program Files\\EA GAMES\\Mirror's Edge\\Binaries\\MirrorsEdge.exe"=
"c:\\WINDOWS\\system32\\PnkBstrA.exe"=
"c:\\WINDOWS\\system32\\PnkBstrB.exe"=
"c:\\Program Files\\Steam\\SteamApps\\horse_sweater\\zombie panic! source\\hl2.exe"=
"c:\\Program Files\\Steam\\SteamApps\\horse_sweater\\source sdk base 2007\\hl2.exe"=
"c:\\Program Files\\Pando Networks\\Media Booster\\PMB.exe"=
"c:\\Documents and Settings\\All Users\\Application Data\\NexonUS\\NGM\\NGM.exe"=
"c:\\Program Files\\Steam\\SteamApps\\horse_sweater\\age of chivalry\\hl2.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Common Files\\Adobe\\CS4ServiceManager\\CS4ServiceManager.exe"=
"c:\\Program Files\\2K Games\\Gearbox Software\\Borderlands\\Binaries\\Borderlands.exe"=
"c:\\Documents and Settings\\Bety\\Application Data\\GameRanger\\GameRanger\\GameRanger.exe"=
"c:\\Program Files\\Ventrilo\\Ventrilo.exe"=
"c:\\Program Files\\Steam\\SteamApps\\horse_sweater\\counter-strike source\\hl2.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Steam\\SteamApps\\common\\left 4 dead 2\\left4dead2.exe"=
"c:\\Program Files\\Steam\\SteamApps\\common\\left 4 dead\\left4dead.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"58657:TCP"= 58657:TCP:Pando Media Booster
"58657:UDP"= 58657:UDP:Pando Media Booster
"5353:TCP"= 5353:TCP:Adobe CSI CS4
"65533:TCP"= 65533:TCP:Services
"52344:TCP"= 52344:TCP:Services
"9286:TCP"= 9286:TCP:Services
"9287:TCP"= 9287:TCP:Services
"3389:TCP"= 3389:TCP:Remote Desktop

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2/18/2009 7:52 AM 12552]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2/18/2009 7:52 AM 335240]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2/18/2009 7:52 AM 108552]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2/18/2009 7:52 AM 908056]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2/18/2009 7:52 AM 297752]
S4 sptd;sptd;c:\windows\system32\drivers\sptd.sys [2/14/2009 6:19 PM 717296]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2007-08-23 23:34 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder

2010-04-01 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

2010-04-07 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1957994488-261903793-682003330-1004Core.job
- c:\documents and settings\Bety\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-06-25 20:19]

2010-04-07 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1957994488-261903793-682003330-1004UA.job
- c:\documents and settings\Bety\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-06-25 20:19]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com
mStart Page = hxxp://www.yahoo.com
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: motive.com\patttbc.att
FF - ProfilePath - c:\documents and settings\Bety\Application Data\Mozilla\Firefox\Profiles\1ftaf23p.default\
FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\xpavgtbapi.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-04-17 17:51
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,43,f4,01,42,dd,70,6e,43,96,77,ea,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,43,f4,01,42,dd,70,6e,43,96,77,ea,\

[HKEY_USERS\S-1-5-21-1957994488-261903793-682003330-1004\Software\SecuROM\License information*]
"datasecu"=hex:03,e6,f3,2d,c6,98,ee,6f,a9,a3,8a,3f,cc,c6,45,a5,8f,a0,5c,03,ca,
b1,ae,37,be,19,70,7b,a5,c7,ee,11,14,43,97,7b,76,67,97,79,fb,80,12,4a,6e,88,\
"rkeysecu"=hex:14,db,f2,98,52,d0,46,45,95,6a,8c,77,33,3a,61,69
.
Completion time: 2010-04-17 17:53:03
ComboFix-quarantined-files.txt 2010-04-17 22:52
ComboFix2.txt 2010-04-06 02:43

Pre-Run: 154,804,662,272 bytes free
Post-Run: 154,809,475,072 bytes free

- - End Of File - - 3D50F372797C0B3B12B437F64745ED38

EDIT: Moved from XP to Malware Removal Logs, more appropriate forum ~ Hamluis.

Edited by hamluis, 17 April 2010 - 06:04 PM.


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#2 mpascal

mpascal

    Math Nerd


  • Members
  • 1,653 posts
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  •  
  • Gender:Male
  • Location:Canada
  • Local time:11:06 AM

Posted 22 April 2010 - 10:43 PM

Hi bety123,

Welcome to Bleeping Computer.

My name is mpascal, and I will be helping you fix your problem.

Before we begin, I would like to make a few things clear so that we can fix your problem as efficiently as possible:
  • Be sure to follow all my instructions carefully! If there is anything you don''t understand, don''t hesitate to ask.
  • Please do not do anything or perform other steps unless I have asked you to do so.
  • Please make sure you post all logs I ask you to, and make sure that the entire log gets posted.
  • Don't attach any logs unless asked. Posting them in the forums will make them easier to analyze.
  • If you are unsure of how to reply, or need help with anything regarding the website, please look here.

STEP 1 - Preparation Guide

Please follow the instructions in the Preparation Guide until you have reached step 6. You may stop once you have finished step 6 and continue with the instructions here.

STEP 2 - MBAM

Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

STEP 3 - GMER

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

STEP 4 - OTL

Download OTL to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • In the Custom Scans box, copy and paste the following:
    CODE
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    nvraid.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTListIt.Txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of the files, and post it with your next reply.

STEP 5 - Reply

Please reply with the following logs:
  • MBAM Log
  • GMER Log
  • OTL Log

Posted Image

Stay with your topic! Topics that go 4 days without a reply will be closed. PM me to reopen.

Please don't PM asking for support. Post on the forums instead.

My help is free, but if you wish to donate and help continue my fight against malware, click here: Posted Image


#3 mpascal

mpascal

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Posted 29 April 2010 - 10:01 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.

Posted Image

Stay with your topic! Topics that go 4 days without a reply will be closed. PM me to reopen.

Please don't PM asking for support. Post on the forums instead.

My help is free, but if you wish to donate and help continue my fight against malware, click here: Posted Image





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