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Firefox keeps redirecting to random sites

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#1 g-kevon


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Posted 17 April 2010 - 05:19 PM

For the last week or so, I've had this problem where anytime I click on a site I want to visit from from a Google search, I get redirected to another website. Usually it's some advertisement or gimmick type thing related to my search, and occasionally it's a malicious site that tries to give me a virus. Sometimes, a new tab randomly opens by itself with the same websites too. If you look up at the search tab where there's a logo of the website you're on, it's always a blue squiggly line or a green globe looking logo.

The problem seemingly originated when I got some malware trying to sell some fake anti-virus product. I've had that problem multiple times and I've been able to get rid of it with a combination of MalwareBytes, Spybot S&D, rkill, combofix, you name it. The search redirecting always seems to be associated with the fake anti-virus malware, and in times past, as soon as I've gotten rid of the fake anti-virus messages, the search redirecting problem is also fixed. I wasn't so lucky this time.

I'm running Zone Alarm Security for both firewall and anti-virus. I've tried endless combinations of uninstalling Firefox, uninstalling MalwareBytes, re-installing MalwareBytes, and the same with Spybot. I've also used combofix with my anti-virus and firewall turned off. I read maybe it was a problem with my hosts file, with extra IP addresses or something, but I checked and there was only my local host.

I've been reading other peoples' help with similar problems, but I'm hesitant to do anything too complicated, be it manually deleting files or opening hidden files, etc., since I'm not too computer savvy, without the help of one of you experts.

Also, in case I need to run my computer in safe mode, I have this problem where after I tap the f8 key and it brings up the booting options, my arrow keys lock and I can't select safe mode, just in case you'll need me to do that.

If anyone here has some suggestions to help me with this redirecting problem, it would be greatly appreciated.

Thanks in advance!

EDIT: Moved from Malware Removal Logs (no logs) to AII, proper forum ~ Hamluis.

Edited by hamluis, 17 April 2010 - 05:49 PM.

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#2 boopme


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Posted 17 April 2010 - 07:22 PM

Hello I see you are new so welcome!! I also see you are having a tough time posting to get help.

We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Include the ComboFix log you have and the DDS and GMER logs you will create in the Prep guide..
Let me know if that went well.
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