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Lenovo G550 Mouse/pointer issues


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#1 Komal22209

Komal22209

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Posted 17 April 2010 - 02:00 PM

I spent over an hour on the phone with Lenovo tech support last week to try to solve this issue and it is not solved. The guy had never heard of it and kept researching how to fix it. I personally have this feeling that it's a very very simple issue but I can't figure out how to correct it. I've changed mouse/pointer settings and it still isn't working. I love my new laptop in every other way but i'm getting so frustrated with it I'm ready to send it back because of the problem with the mouse/pointer. So if anyone could help me I'd appreciate it greatly.



I will be typing and out of nowhere the cursor will move to wherever the mouse is...or it will highlight everything I just typed and delete it. I've had to type much slower and keep moving the mouse but when i'm working on my projects and typing away and highlighting/editing, I get into the work and it's a pain in the rear when the cursor suddenly moves a paragraph up and I am still typing away and sometimes don't realize it until i've typed another two sentences. Hence the typing slower.



Today it deleted discussion posts I had typed up for my online classes before I had hit submit. Causing me to waste another 30 minutes trying to retype what I'd already done. I was ready to throw this laptop in the garbage.



I decided to not do that and post in this forum in the hopes that someone will be able to help me.



Thank you,

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#2 DOSCAT

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Posted 17 April 2010 - 03:58 PM

Hi, Sounds like when you are typing your hand is hitting your touchpad.
My lenovo is a ideapad Y510 and I can go to start and type in mouse, open it from there then pick
Device Settings, from there you can disable synaptics touchpad, that should stop your pointer
from moving why your typing.
Make sure you have a usb mouse also so you can turn it back on when you are done.

Posted Image[/img]

DOSCAT

Edited by DOSCAT, 18 April 2010 - 08:48 AM.





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