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need help with NS


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#1 webdesignerinma

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Posted 16 April 2010 - 03:07 PM

I was on a site this am and now all of a sudden i keep getting an error that says DNS Error - Server cannot be found....

what can I do???

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#2 keyboardNinja

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Posted 16 April 2010 - 03:16 PM

Did you try refreshing the page? Can you go to other websites such as Google, Yahoo, etc..?

What browser are you using? (Internet Explorer, Firefox, etc...)
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#3 webdesignerinma

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Posted 16 April 2010 - 03:18 PM

I tried to refresh page but nothing happened...also restarted and also restored computer...still nothing..
All other sites work fine...I am using IE

#4 keyboardNinja

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Posted 16 April 2010 - 03:34 PM

Okay, try this...

At the Start Menu, type the following and press Enter:

cmd

right-click cmd and click Run as administrator. "Allow" at the UAC prompt.

Once at the command prompt, type this and press Enter:

ipconfig /flushdns


What is the website that is giving you the problems?
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#5 webdesignerinma

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Posted 16 April 2010 - 03:41 PM

I tried what you said and it didn't seem to work....do I need to reboot after?

The site is singlesnet.com

#6 keyboardNinja

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Posted 16 April 2010 - 03:48 PM

No, you shouldn't need to reboot after flushing the DNS cache.

Hmmm...singles, aye? :huh: :huh:

The website works for me.

Try using a different browser: Firefox

Edited by keyboardNinja, 16 April 2010 - 03:48 PM.

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#7 webdesignerinma

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Posted 16 April 2010 - 03:51 PM

lol....yeah singles....

will try FF...just wanted to make sure the site wasn't down...but i see you have no problems with it...

will let ya know

#8 keyboardNinja

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Posted 16 April 2010 - 03:52 PM

Okay. :huh:
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#9 webdesignerinma

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Posted 16 April 2010 - 03:58 PM

No go on that as well....no it just says connection has timed out.. :huh:

#10 webdesignerinma

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Posted 16 April 2010 - 04:08 PM

I guess I'm totally lost now as this has never happened to me before..... :huh:

#11 keyboardNinja

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Posted 16 April 2010 - 04:24 PM

Hmmm....

Try this:

Open a command prompt just like I told you before (be sure to do Run as administrator).

Type the following and press Enter:

ping singlesnet.com

Copy the results and paste it into your next reply.
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#12 webdesignerinma

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Posted 16 April 2010 - 04:34 PM

Microsoft Windows [Version 6.0.6002]
Copyright © 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ping singlesnet.com

Pinging singlesnet.com [208.78.88.22] with 32 bytes of data:
Reply from 208.78.88.22: bytes=32 time=35ms TTL=239
Reply from 208.78.88.22: bytes=32 time=33ms TTL=239
Reply from 208.78.88.22: bytes=32 time=45ms TTL=239
Reply from 208.78.88.22: bytes=32 time=36ms TTL=239

Ping statistics for 208.78.88.22:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 33ms, Maximum = 45ms, Average = 37ms

C:\Windows\system32>

#13 keyboardNinja

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Posted 16 April 2010 - 04:37 PM

Okay, that means your computer can communicate with the website on the most basic level (32 bytes of data). This is good.

What anti-virus and firewall are you using? Try disabling them and see if you can access the website then.

Edited by keyboardNinja, 16 April 2010 - 04:37 PM.

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#14 webdesignerinma

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Posted 16 April 2010 - 04:42 PM

I have Norton and Windows defender...bnoth have been disabled but no luck....

#15 keyboardNinja

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Posted 16 April 2010 - 04:57 PM

What about your firewall? Are you using the firewall built into Norton?
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