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HijackThis Log: Please help Diagnose


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3 replies to this topic

#1 shymissez

shymissez

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Posted 23 September 2005 - 12:14 AM

Logfile of HijackThis v1.99.1
Scan saved at 10:08:49 PM, on 9/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\winuser\Local Settings\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://ie.search.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/def.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?p...er=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?p...B_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.com
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - (no file)
O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\Program Files\Panicware\Pop-Up Stopper Companion\CCHelper.dll
O2 - BHO: IE5BarLauncherBHO Class - {1ADBCCE8-CF84-441E-9B38-AFC7A19C06A4} - C:\Program Files\DealBar\BarLcher.dll (file missing)
O2 - BHO: COMMUNICATOR - {4E7BD74F-2B8D-469E-8DBC-A42EB79CB428} - C:\WINDOWS\system32\communicator.dll (file missing)
O2 - BHO: LinkTracker Class - {8B6DA27E-7F64-4694-8F8F-DC87AB8C6B22} - C:\WINDOWS\system32\qlink32.dll
O3 - Toolbar: Pop-Up Stopper &Companion - {8F05B1A8-9D77-4B8F-AF54-6B2202066F95} - C:\Program Files\Panicware\Pop-Up Stopper Companion\popupus.dll
O3 - Toolbar: DealBar ToolBar v1.20 - {3D782BB3-F2A5-11D3-BF4C-000000000000} - C:\Program Files\DealBar\BarLcher.dll (file missing)
O3 - Toolbar: COMMUNICATOR - {4E7BD74F-2B8D-469E-8DBC-A42EB79CB428} - C:\WINDOWS\system32\communicator.dll (file missing)
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: ActiveShopper - {BFA03761-5565-41b3-93D9-82B354C0A8EC} - SHDOCVW.DLL (file missing)
O9 - Extra 'Tools' menuitem: ActiveShopper Toolbar - {BFA03761-5565-41b3-93D9-82B354C0A8EC} - SHDOCVW.DLL (file missing)
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0878B424-1F95-4E26-B5AB-F0D349D89650} - http://download.bargain-buddy.net/download...IVOTAL_2_DB.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab
O16 - DPF: {4208FB4D-4E53-4F5A-BF7A-3E047DDB5281} (ActiveX Control) - http://www.icannnews.com/app/ST/ActiveX.ocx
O16 - DPF: {5E943D9C-F8DC-4258-8E3F-A61BB3405A33} (ZingBatchAXDwnl Class) - http://www.imagestation.com/common/classes...ion=4,3,2,20802
O16 - DPF: {5F3B3060-09E0-44C6-86F7-BC7B02B57BEE} - http://downloads.shopathomeselect.com/seed...sca1003_sp2.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095128409462
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1126637911093
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://www.vzwpix.com/activex/VerizonWirel...loadControl.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O18 - Filter: text/html - {DFAA31C8-A356-4313-9D95-5EDAB46C5070} - C:\WINDOWS\system32\qlink32.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

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#2 OldTimer

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Posted 27 September 2005 - 09:59 AM

Hello shymissez and welcome to the BC HijackThis forum. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

Download CCleaner and install it but do not run it yet.

Important
Your copy of HijackThis needs to be in a folder of it's own. If it is run from Temporary folders the backups and HijackThis itself could be accidentally deleted if the Temporary folders are cleaned. If it is run from the desktop then the backup files and folders can clutter up the desktop and be accidentally deleted. If it is run from inside a compressed file then the backups are not created at all.
  • Please open My Computer
  • Double-click on Local Disk (C:)
  • Click on the File menu, point to New and then click on Folder. Name the folder 'HijackThis' or 'HJT'.
  • Unzip to or copy and paste HijackThis.exe to the new folder (do not run HijackThis directly out of the sfx or compressed file).
Step #2

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - (no file)
O2 - BHO: IE5BarLauncherBHO Class - {1ADBCCE8-CF84-441E-9B38-AFC7A19C06A4} - C:\Program Files\DealBar\BarLcher.dll (file missing)
O2 - BHO: COMMUNICATOR - {4E7BD74F-2B8D-469E-8DBC-A42EB79CB428} - C:\WINDOWS\system32\communicator.dll (file missing)
O2 - BHO: LinkTracker Class - {8B6DA27E-7F64-4694-8F8F-DC87AB8C6B22} - C:\WINDOWS\system32\qlink32.dll
O3 - Toolbar: DealBar ToolBar v1.20 - {3D782BB3-F2A5-11D3-BF4C-000000000000} - C:\Program Files\DealBar\BarLcher.dll (file missing)
O3 - Toolbar: COMMUNICATOR - {4E7BD74F-2B8D-469E-8DBC-A42EB79CB428} - C:\WINDOWS\system32\communicator.dll (file missing)
O9 - Extra button: ActiveShopper - {BFA03761-5565-41b3-93D9-82B354C0A8EC} - SHDOCVW.DLL (file missing)
O9 - Extra 'Tools' menuitem: ActiveShopper Toolbar - {BFA03761-5565-41b3-93D9-82B354C0A8EC} - SHDOCVW.DLL (file missing)
O16 - DPF: {0878B424-1F95-4E26-B5AB-F0D349D89650} - http://download.bargain-buddy.net/download...IVOTAL_2_DB.cab
O16 - DPF: {4208FB4D-4E53-4F5A-BF7A-3E047DDB5281} (ActiveX Control) - http://www.icannnews.com/app/ST/ActiveX.ocx
O16 - DPF: {5F3B3060-09E0-44C6-86F7-BC7B02B57BEE} - http://downloads.shopathomeselect.com/seed...sca1003_sp2.cab
O18 - Filter: text/html - {DFAA31C8-A356-4313-9D95-5EDAB46C5070} - C:\WINDOWS\system32\qlink32.dll

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #3

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\Program Files\DealBar\ <--folder
C:\WINDOWS\system32\communicator.dll
C:\WINDOWS\system32\qlink32.dll

Note: If you receive any error messages while trying to delete any of the above files/folders then reboot into Safe Mode and try to delete them again. See the instructions below on how to boot into Safe Mode.
  • Restart the computer.
  • As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
If you rebooted into Safe Mode just stay in Safe Mode until I tell you to reboot normally.

Step #4

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #5

Reboot normally and run at least 2 of the following on-line virus scans:Bitdefender <<<Add a check by 'Autoclean'.
RAV <<<Add a check by 'Autoclean', leave everything else as is.
eTrust <<<'Cure' whatever is found, then delete if unsuccessful
Housecall <<<Put on 'Autoclean' and delete what it can't clean.
Panda ActiveScan <<<Accept default settings
If there are any files that cannot be automatically disinfected or quarantined then you will need to delete them manually.

Step #6

If you do not already have Ad-Aware SE 1.06 then follow these download and setup instructions: Ad-Aware SE Setup. Otherwise, just check for updates.

Start Ad-aware SE, click the Start button and choose Perform Full System Scan. Click the Next button and wait for the scan to complete. If anything was found, right-click on the list and choose Select All and remove all it finds.

Step #7

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#3 shymissez

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Posted 28 September 2005 - 12:15 PM

OldTimer,

Thank you so much for your help! Those annoying blue links are gone! =) I really appreciate you taking the time to help me fix my computer.

Have a great day and thanks again!

*shymissez

#4 OldTimer

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Posted 29 September 2005 - 07:36 AM

You're very welcome shymissez. I'm glad that we could help.

Now that your malware issues have been resolved I will close this topic. If you need it reopened for this same issue then please PM me. If you have any new issues in the future then please start a new topic.

Cheers.

Keep on computing!

OT :thumbsup:
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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