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Vista BSOD kernal-in-page


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#1 fwbdave

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Posted 16 April 2010 - 09:04 AM

Daughter has an Acer with Vista, was shut down completely. Got it going in Dos, used Acers Erecovery program and it would come back with a message of "can not start Windows due to corrupt registry". Acer has the OS installed seperaltly, so I reinstalled the OS. Didnt really care if we lost anything. Got it to boot up. used erecovry again and restored all defaults. Have run scandsk multiple times and it took 5 times to not find bad sectors. now scans fine. Ran Blue screen view and ATAPort.Sys is giving it a Kernal-data-inpge BSOD. updated that driver and thought it was fixed. But this morning it had a windows did not shut down properly screen. Ran blue screen view and this is the same thing that was up as before.
Have the log but its really long will post if requested. David

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#2 keyboardNinja

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Posted 16 April 2010 - 01:05 PM

Well, if it took 5 times to not find bad sectors...that tells me that the hard drive is likely failing.

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/topic28744.html)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

Edited by keyboardNinja, 16 April 2010 - 01:05 PM.

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