Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Google Redirect Query


  • This topic is locked This topic is locked
5 replies to this topic

#1 bigange23

bigange23

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:03:18 AM

Posted 16 April 2010 - 08:49 AM

Hey all,

Longtime reader first time poster.

I am pretty sure I had the Google redirect virus that seems to be going around and am unsure if I have fully gotten rid of it or not.

I run Symantec Antivirus as my security and downloaded Malwarebytes' Anti-Malware and ran it in safe mode which picked up a few things which I of course removed.

Now all seems to be running smoothly however Google, which is my homepage, will no longer load. All other website seem to be running fine however Google just won't work.

Am I correct in thinking the virus is still lurking in the background somewhere?

Any help would be much appreciated.

Cheers,

Ange

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,176 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:01:18 PM

Posted 16 April 2010 - 11:50 AM

It's possible something was missed.

So let's do these.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Now.... Please read and follow all these instructions very carefully.
  • Please download GooredFix and save it to your Desktop.
  • Double-click GooredFix.exe to run it.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).
As MBAM is stronger in Normal mode ( the odd one)

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 bigange23

bigange23
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:03:18 AM

Posted 16 April 2010 - 11:33 PM

Thnaks for your help mate.

Here goes:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/17/2010 at 01:11 PM

Application Version : 4.35.1002

Core Rules Database Version : 4816
Trace Rules Database Version: 2628

Scan type : Complete Scan
Total Scan Time : 03:32:41

Memory items scanned : 240
Memory threats detected : 0
Registry items scanned : 5781
Registry threats detected : 0
File items scanned : 77422
File threats detected : 3

Adware.Tracking Cookie
C:\Documents and Settings\User\Cookies\user@bs.serving-sys[1].txt

Trojan.Agent/Gen-Nullo[Short]
C:\AVENGER\MTCT.KIO
C:\SYSTEM VOLUME INFORMATION\_RESTORE{2B3A349F-302A-43C0-AA9C-69C40FBE2D1E}\RP739\A0139257.EXE




GooredFix by jpshortstuff (08.01.10.1)
Log created at 13:28 on 17/04/2010 (User)
Firefox version [Unable to determine]

========== GooredScan ==========


========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
(none)

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{20a82645-c095-46ed-80e3-08825760534b}"="c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [23:02 03/06/2009]

-=E.O.F=-





Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3999

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

4/17/2010 2:30:11 PM
mbam-log-2010-04-17 (14-30-11).txt

Scan type: Quick scan
Objects scanned: 117560
Time elapsed: 58 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 bigange23

bigange23
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:03:18 AM

Posted 16 April 2010 - 11:40 PM

Also should mentioned having done all this Google will still not work.

#5 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,176 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:01:18 PM

Posted 17 April 2010 - 09:32 AM

OK, I think We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 and not here,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,942 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:01:18 PM

Posted 18 April 2010 - 08:23 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/310669/possible-google-redirect-virus/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users