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Redirect Virus


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#1 Value

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Posted 15 April 2010 - 12:27 PM

Hi,

One of my notebooks has been infected for a while with something that causes random redirects in both IE and Mozilla. There doesn't seem to be a pattern of WHAT sites it redirects to, but they're all of the spam nature. I've managed to keep my computers clean for a long time, and I'm really not sure what happened here. I ran Malwarebytes a few days ago and it didn't pick up anything (I can do it again if you ask me to).

I've turned to these forums because I feel like it's an annoying problem, but one that is fixable with the expert help from around here. On another (possibly related?) note, I tried downloading Google Chrome to see if it would happen in that browser as well, but Chrome doesn't work at all. You can install and open it up, but pages just won't load (even though the internet connection is working fine).

Thank you in advance,
Value

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#2 Value

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Posted 15 April 2010 - 01:31 PM

I'm not sure if this redirect is always associated with google having been opened or no btw...hope that helps!

#3 Value

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Posted 15 April 2010 - 02:38 PM

Anyone that will help...I promise my responses will be quick and accurate (as in I'll follow your guidelines)

#4 boopme

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Posted 15 April 2010 - 02:43 PM

Hello and welcome please run these next. If you have Spybot installed temporarily disable it.
Next run ATF:
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.45) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Value

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Posted 15 April 2010 - 02:47 PM

Awesome! Thanks...I'm starting right now, get back to you soon.

#6 Value

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Posted 15 April 2010 - 03:03 PM

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3993

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

4/15/2010 4:01:06 PM
mbam-log-2010-04-15 (16-01-06).txt

Scan type: Quick scan
Objects scanned: 109729
Time elapsed: 4 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#7 boopme

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Posted 15 April 2010 - 03:13 PM

Good ,now a Safe mode scan with SAS...
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Value

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Posted 15 April 2010 - 03:41 PM

Still scanning! Don't leave lol...

#9 boopme

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Posted 15 April 2010 - 03:48 PM

Be back at 7.have to teach a class.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 Value

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Posted 15 April 2010 - 05:03 PM

Ok, I'm not sure why this happened...but after successfully running the scan in safe mode, I restarted because SAS asked me to (it found 2 threats). But when it restarted back into normal mode and I opened SAS, there was no log file! It also said that a scan had never been performed (as in the "last scan date" on the main menu had all 0s as its value).

I'm not sure what to do here...the scan took a bit over an hour and when it found the two things it looked successful. I'm not sure why there is no log for me to show you. Since I know you're gone until 7...I'm basically doing it again. This will let me see if it finds the problem again, and also hopefully this time it restarts back up with a log file.

I can't remember what the second thing it found was (sorry, it came up close to the end of the scan). However, the first one it found was "Trojan.Agent/Gen-Nullo[Short]" and I *think* it deleted it from a system recovery file or something like that. On that note, I can't remember the name of the second one but I'm pretty sure it was in a windows/system32/something folder.

Hope that helps...scanning again.

EDIT: After some google searching my memory was jogged. I knew the second threat was somehow related to the first. It was "Rogue.Agent/Gen-Nullo" (there was something in square brackets after it). Still not sure where the location was though other than a system32 folder.

Edited by Value, 15 April 2010 - 05:07 PM.


#11 Value

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Posted 15 April 2010 - 06:48 PM

Almost done the re-scan with SAS...will post soon.

#12 boopme

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Posted 15 April 2010 - 06:56 PM

Sometimes this happens and it comes back after a shut down and reboot. Also it sometimes shows up in the Admin or other user account.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 Value

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Posted 15 April 2010 - 08:20 PM

Ok, finally! Here's the new one. You were right btw, the first time I scanned I did it under the "Administrator" user which only shows up when I'm in safe mode...then I restarted back into normal mode and the only option was to log onto my normal account and I guess it couldn't show the log there. Good news is the two things it found the first time are gone.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/15/2010 at 09:11 PM

Application Version : 4.35.1002

Core Rules Database Version : 4811
Trace Rules Database Version: 2623

Scan type : Complete Scan
Total Scan Time : 03:06:36

Memory items scanned : 221
Memory threats detected : 0
Registry items scanned : 5841
Registry threats detected : 0
File items scanned : 46123
File threats detected : 1

Adware.Tracking Cookie
C:\Documents and Settings\Shen\Cookies\shen@atdmt[2].txt


What should I do next? Remember that SAS identified those other two which I mention a few posts up.

#14 Value

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Posted 15 April 2010 - 08:37 PM

Btw I checked and I'm still getting redirected.

Also, my notebook just finished downloading the new window security updates, so I let it reboot again once it prompted me to. I know the Windows Malicious Software Removal (the April 2010 version) thing runs after the restart...because when I logged back in it told me it had removed malware, then told me it should scan again...so I'm letting it scan.

#15 Value

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Posted 15 April 2010 - 09:02 PM

boop? you still there mate?




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