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XP Home Restore point/recoverey problem


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#1 fanlady

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Posted 15 April 2010 - 07:21 AM

Hi,
I have a Dell computer using XP Home. I recently had the system32/config/software file missing or corrupt message, and after getting the Dell Recoverey disk I tried to repair the files using recovery console. This did not work. So following other advice I restored to a previous point, again using recovery console. I can now boot up my computer but now I have no desktop items, My music & pics etc...and no programs when I go to "add/remove programs" on control panel. All my original files are still on C: so they have not been wiped. But I now have a "My Name.ComputerNo" folder, as well as the original "My Name" folder. It's almost like it has created another user, but there is only the Admin user active and I have only ever used this user.
Any help would be greatly received! :thumbsup:

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#2 hamluis

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Posted 15 April 2010 - 09:52 AM

Hi :thumbsup:.

What model Dell, please?

<<...and after getting the Dell Recoverey disk I tried to repair the files using recovery console. This did not work.>>

What did you try...what error messages did you receive?

<<But I now have a "My Name.ComputerNo" folder...>>

Can you post a screenshot reflecting this folder...using Explorer view?

<<So following other advice I restored to a previous point, again using recovery console.>>

Do you have a link, reflecting the advice you followed? It helps to know exactly what you intended to do...and what you actually did.

Thanks :flowers:.

Louis

FWIW: Relevant MS Guidance, Recovering From Corrupted Registry




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