Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")
- security programs in use (antivirus, firewall)
Download Temp File Cleaner (TFC)
Double click on TFC.exe
to run the program.
Click on Start
button to begin cleaning process.
TFC will close all running programs, and it may
ask you to restart computer.
Download Autoruns for Windows
No installation required.
Simply unzip Autoruns.zip
file, and double click on autoruns.exe
file to run the program.
, and save it as AutoRuns.txt
file to know location.
You must select Text
from drop-down menu as a file type: Attach
the file to your next reply.