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Does anyone monitor the BC Advisors?

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1 reply to this topic

#1 DeathStalker


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Posted 15 April 2010 - 12:18 AM

I'm rather hesitant to broach this topic given my circumstances but I really feel the need to do so. Does anyone monitor the BC advisers and the answers they give?

I have found one to be.......... I just can't think of a nice way to put it, the nicest I can say is a combative idiot. The "solutions' I have seen in the last week border on the ridiculous. He chimes in on threads where other BC advisers are already handling the situation telling the OP to do things that have already been tried (he'll tell them on the third page to do something the first person had already tried the first post). It's obvious that he neither reads the advise given by others, but also in many cases doesn't understand the original problem to begin with. He gives great advise like don't run JavaRa after upgrading to the newest Java.

It's like he's in a competition to prove everyone else is wrong and he is right on anything, whether he really understands what is going on or not. Me? I'm a dummy, I only know a LITTLE about Vista so I frequent THAT board. But even as a dummy, I see glaring holes in what this guy is telling folks to do.

On one hand, i don't want to open threads he's replied to because invariably it will provoke an argument which doesn't benefit the OP but on the other hand, I shudder to think what he's telling these people. He's not ALWAYS wrong, but wrong enough to make me wonder how he got the BC adviser tag. Wrong more than right. Maybe he's an XP expert who just needs to stay the hell off the Vista side. I dunno, but who do I "report" this to? I have no axe to grind except the axe of excellence that all questioners deserve from this site, ESPECIALLY from those wearing a BC Adviser tag..........

Is there a monitoring system? If so, where do we report it to? I hate being a tattletale, but I hate even more standing idly by while crappy advise is given under the BC banner.

Oh and while (if) I have someone's attention, how does one get a snappy tile instead of something like member? I wanna be a "Bleepin' Idiot" lol, not a "senior member". A senior member sounds like an appendage that needs viagra...... Is it something in profile settings I'm not seeing or is there a certain post count that opens up that option?

Thanks in advance for any response I get to this.........

Edited by DeathStalker, 15 April 2010 - 12:21 AM.

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#2 groovicus


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Posted 15 April 2010 - 09:35 AM

Our members go through a fairly extensive review process by multiple members of staff before we promote them to trusted source. This process has worked well for us over the years with very few exceptions. Sometimes when a member gets promoted, they get a little over-zealous to prove that they deserve to be on staff. That said, there have been instances where we have had to remove staff for one reason or another. The best way to handle staffing concerns is to PM one of the admins.

Proper forum etiquette is that when one person is helping someone, then everyone else should butt out. The person butting in has no idea where the other person is going, and as you mentioned, spends more time trying to prove things wrong than actually helping. The end result is that the person being helped gets more confused, the people helping look like idiots, and it reflects poorly on BC. Hence if it is in the best interest of BC to remove those that reflect poorly on BC, and we have no problem doing that.

In the event that someone is giving advice that is completely wrong, it should be dealt with through PMs so that each can explain their views without confusing the person being helped.

I am locking this thread now since you know what to do, and I am not going to get involved in a big discussion about staff issues. Thanks.

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