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smit fraud fix help


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6 replies to this topic

#1 tarnoc

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Posted 14 April 2010 - 08:32 PM

hi i have just downloaded the latest version of smit fraud fix and am running into a problem.

i made sure the program was updated. and when i ranthe scan it started and halfway through the program just closes out.
this also happens when i try to run the clean option.

i am running free avg and as far as i can tell it is not messing with smitfraudfix
and i am using windows 7.

any help is appreciated

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#2 boopme

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Posted 14 April 2010 - 09:00 PM

Hello I am moving you to the Am I Infected forum.

SmitfraudFix will not run on W7. Using such tools unsupervised could leave you with a useless machine.
Especially if it's 64 bit.

What problems led you to feel you needed to use it.

Please run this...

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.45) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#3 tarnoc

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Posted 14 April 2010 - 09:27 PM

hi. i had run a scan with MBAM already and it found a trojan that it said was Trojan.Downloader in C:\masm32\tools\makecimp\vcrtdemo\vcrtdemo.exe. which it did remove.

the scan also basically froze my computer about 3 or 4 times so i was going to try another program and i have had used this one before. i did not know that it wouldn't work on windows 7 or a 64 bit system which both apply to my machine.

anyway thanks for the information

#4 boopme

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Posted 14 April 2010 - 09:48 PM

Looks like a probable TDDS rootkit infection. To safely clean this..

Run OTL and GMER

Then start a new topic here.. Virus, Trojan, Spyware, and Malware Removal Logs and post those 2 logs and this info..

I had run a scan with MBAM already and it found a trojan that it said was Trojan.Downloader in C:\masm32\tools\makecimp\vcrtdemo\vcrtdemo.exe. which it did remove.

the scan also basically froze my computer about 3 or 4 times so i was going to try another program and i have had used this one before. i did not know that it wouldn't work on windows 7 or a 64 bit system which both apply to my machine.


Let me know if that went OK

OTL

  • 1. Please download OTL from one of the following mirrors:
  • This is THE Mirror
    2. Save it to your desktop.
    3. Double click on the Posted Image icon on your desktop.
    4. Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT

    5. Push the Quick Scan button.
    6. Two reports will open, copy and paste them in a reply here:
  • OTL.txt <-- Will be opened
  • Extra.txt <-- Will be minimized

GMER

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.
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#5 tarnoc

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Posted 15 April 2010 - 03:12 PM

Sorry i took so long to reply. i tried running both scans.

the otl scan freezes when it starts trying to scan c:\iwndows\syswow64\nlsdata0039.dll
i rmember mbam just about crashed a few times when trying to scan nlsdata files like this

and the gmer whan i open it says c:\windows\system32\config\system cannot find the file specified. and when i run the scan it says nothing was found.

again just to be sure my system is a 64 bit system and is running windows 7

#6 boopme

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Posted 15 April 2010 - 03:21 PM

OK, I or another from MRT will be back.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Elise

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Posted 16 April 2010 - 10:36 AM

Hello tarnac,

Can you please try to run OTL, but before clicking Run Scan, please click the None button first.

This will create a very short log. Please post it here (no need to create a new topic, as soon as you post it, I will move this one instead).

No need to try to run GMER, it will not work on a 64 bit OS :thumbsup:

regards, Elise


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