Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

server4...


  • This topic is locked This topic is locked
5 replies to this topic

#1 JCUK

JCUK

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:11:31 PM

Posted 22 September 2005 - 11:53 AM

I am so pleased you exist.

I have a problem where certain words on websites ('love', 'home', 'income' etc.) are falsely highlighted like links, and if clicked, take you to commercial websites. Icons are also put on my desktop and favourites added under that menu. I run Sophos, Adaware and Spybot. I have had messages that I have Trojans Alchemy-A and Sandbox-A but I do not think these are causing this particular problem (and Sophos doesn't seem to get rid of any of it). All the problem links/URLs start with "http://server4.103092804...".

I use Internet Explorer on a Windows XP PC. I'm a Macuser in my home life and have little clue in relation to Windows. I did a Google search to find this site and saw someone had posted before with the same problem.

Here is my log:

Logfile of HijackThis v1.99.1
Scan saved at 17:36:01, on 22/09/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Sophos\Remote Update\cachemgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Sophos\Control Center\Library\bin\SchdSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE
C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\NPDTray.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\MMTrayLSI.exe
C:\WINDOWS\system32\MMTray2k.exe
C:\WINDOWS\system32\MMTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\avwav072.exe
C:\WINDOWS\system32\atipdsxx.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Sophos SWEEP for NT\ICMON.EXE
C:\Program Files\Sophos\Remote Update\imonitor.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\HijackThis\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\system32\Searchx.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.soton.ac.uk/
O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [TPTRAY] C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [NPDTray] C:\PROGRA~1\ThinkPad\UTILIT~1\NPDTray.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe /server"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [MMTrayLSI] MMTrayLSI.exe
O4 - HKLM\..\Run: [MMTray2K] MMTray2k.exe
O4 - HKLM\..\Run: [MMTray] MMTray.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [d35d3AiuI.exe] C:\documents and settings\aut network\local settings\temp\d35d3AiuI.exe
O4 - HKLM\..\Run: [J.exe] C:\documents and settings\aut network\local settings\temp\J.exe
O4 - HKLM\..\Run: [d1pNKW.exe] C:\documents and settings\aut network\local settings\temp\d1pNKW.exe
O4 - HKLM\..\Run: [t74W3Fh] rsvfaad.exe
O4 - HKLM\..\Run: [BW.exe] C:\documents and settings\aut network\local settings\temp\BW.exe
O4 - HKLM\..\Run: [49d67ca3040d] C:\WINDOWS\System32\avwav072.exe
O4 - HKLM\..\Run: [J] C:\documents and settings\aut network\local settings\temp\J.exe
O4 - HKLM\..\Run: [a213f407b9e3] C:\WINDOWS\system32\atipdsxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: InterCheck Monitor.LNK = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Remote Update Monitor.lnk = C:\Program Files\Sophos\Remote Update\imonitor.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/25c8f7837eb548...ip/RdxIE601.cab
O16 - DPF: {9A54032D-31F7-400D-B184-83B33BDE65FA} (MSN File Upload Control) - http://sc.groups.msn.com/controls/FileUC/MsnUpld.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.companion....ebio5_1_6_0.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{072E7BBF-F192-4293-9DC0-B8A89C77066A}: Domain = aut.soton.ac.uk
O17 - HKLM\System\CCS\Services\Tcpip\..\{072E7BBF-F192-4293-9DC0-B8A89C77066A}: NameServer = 152.78.128.78,152.78.128.79
O17 - HKLM\System\CS1\Services\Tcpip\..\{072E7BBF-F192-4293-9DC0-B8A89C77066A}: Domain = aut.soton.ac.uk
O17 - HKLM\System\CS1\Services\Tcpip\..\{072E7BBF-F192-4293-9DC0-B8A89C77066A}: NameServer = 152.78.128.78,152.78.128.79
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: BrSplService (Brother XP spl Service) - Unknown owner - C:\WINDOWS\System32\brsvc01a.exe (file missing)
O23 - Service: Sophos Cache Manager (CacheMgr) - SOPHOS Plc - C:\Program Files\Sophos\Remote Update\cachemgr.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: Sophos Session Manager (LMSessn) - TODO: <Company name> - C:\Program Files\Sophos\Control Center\LMSessn.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: Sophos Database Notification Service (sdbnsrvc) - Sophos Plc - C:\Program Files\Sophos\Control Center\Sdbnsrvc.exe
O23 - Service: Sophos Enterprise Manager Scheduler (SEMScheduler) - Unknown owner - C:\Program Files\Sophos\Control Center\Library\bin\SchdSrvc.exe
O23 - Service: Sophos Agent - Unknown owner - C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe" -service -name Agent (file missing)
O23 - Service: Sophos AutoUpdate Agent - Unknown owner - C:\Program Files\Sophos\Remote Management System\ALCAgent.exe" -service -name ALC (file missing)
O23 - Service: Sophos Message Router - Unknown owner - C:\Program Files\Sophos\Remote Management System\RouterNT.exe" -service -name Router (file missing)
O23 - Service: Sophos SBE Certification Manager - SOPHOS Plc - C:\Program Files\Sophos\Control Center\CertificationManagerServiceNT.exe
O23 - Service: Sophos SBE ManagementService - Sophos Plc - C:\Program Files\Sophos\Control Center\SbeMss.exe
O23 - Service: Sophos Anti-Virus Network (SweepNet) - Sophos Plc - C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE
O23 - Service: Sophos Anti-Virus (SWEEPSRV.SYS) - Sophos Plc - C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS

I hope and pray someone can help tell me what to do. I have emailed text cut and pasted from websites to other people and am scared to have passed this on to them, as well. Eek.

Thanks.

Edited by JCUK, 22 September 2005 - 11:57 AM.


BC AdBot (Login to Remove)

 


#2 OldTimer

OldTimer

    Malware Expert


  • Members
  • 11,092 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina
  • Local time:12:31 AM

Posted 27 September 2005 - 09:09 AM

Hello JCUK and welcome to the BC HijackThis forum. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

Download CCleaner and install it but do not run it yet.

Step #2

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\system32\Searchx.htm
O2 - BHO: (no name) - SOFTWARE - (no file)
O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)
O4 - HKLM\..\Run: [d35d3AiuI.exe] C:\documents and settings\aut network\local settings\temp\d35d3AiuI.exe
O4 - HKLM\..\Run: [J.exe] C:\documents and settings\aut network\local settings\temp\J.exe
O4 - HKLM\..\Run: [d1pNKW.exe] C:\documents and settings\aut network\local settings\temp\d1pNKW.exe
O4 - HKLM\..\Run: [t74W3Fh] rsvfaad.exe
O4 - HKLM\..\Run: [BW.exe] C:\documents and settings\aut network\local settings\temp\BW.exe
O4 - HKLM\..\Run: [49d67ca3040d] C:\WINDOWS\System32\avwav072.exe
O4 - HKLM\..\Run: [J] C:\documents and settings\aut network\local settings\temp\J.exe
O4 - HKLM\..\Run: [a213f407b9e3] C:\WINDOWS\system32\atipdsxx.exe
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/25c8f7837eb548...ip/RdxIE601.cab

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\WINDOWS\system32\Searchx.htm
C:\WINDOWS\System32\avwav072.exe
C:\WINDOWS\system32\atipdsxx.exe
C:\WINDOWS\System32\ms.exe
C:\documents and settings\aut network\local settings\temp\d35d3AiuI.exe
C:\documents and settings\aut network\local settings\temp\J.exe
C:\documents and settings\aut network\local settings\temp\d1pNKW.exe
C:\documents and settings\aut network\local settings\temp\BW.exe

Now perform a search for these files and delete all instances. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.rsvfaad.exe
Step #5

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #6

Reboot normally and run at least 2 of the following on-line virus scans:Bitdefender <<<Add a check by 'Autoclean'.
RAV <<<Add a check by 'Autoclean', leave everything else as is.
eTrust <<<'Cure' whatever is found, then delete if unsuccessful
Housecall <<<Put on 'Autoclean' and delete what it can't clean.
Panda ActiveScan <<<Accept default settings
If there are any files that cannot be automatically disinfected or quarantined then you will need to delete them manually.

Step #7

If you do not already have Ad-Aware SE 1.06 then follow these download and setup instructions: Ad-Aware SE Setup. Otherwise, just check for updates.

Start Ad-aware SE, click the Start button and choose Perform Full System Scan. Click the Next button and wait for the scan to complete. If anything was found, right-click on the list and choose Select All and remove all it finds.

Step #8

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

Posted Image

#3 JCUK

JCUK
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:11:31 PM

Posted 27 September 2005 - 03:40 PM

Thanks so much!

The only problems were runnnig the online virus scans. Had to install various ActiveX (?) things and it took ages, but I went through three of them. eTrust and Housecall were straightforward, but RAV resulted in this:

Scan started at 27/09/2005 18:07:54

Scanning memory...
Scanning boot sectors...
Scanning files...
C:\Program Files\Sophos\Control Center\Library\files\0000160f.dat - Type_Trojan -> Suspicious
C:\System Volume Information\_restore{F75C7A38-2D0F-4EF7-97AC-F8C0F30DD5EF}\RP294\A0046260.exe - TrojanDownloader:Win32/VB.CW -> Infected
C:\WINDOWS\96wu19rd.exe - TrojanDropper:Win32/Small.GT -> Suspicious

Scanned
============================
Objects: 78866
Directories: 3991
Archives: 7188
Size(Kb): 639538
Infected files: 1

Found
============================
Viruses found: 1
Suspicious files: 2
Disinfected files: 0
Mail files: 4433

I wasn't sure if it was just telling me about the files it listed, or *doing* something about them. Do I need to do something more? I also kept getting a Sophos message popping up when I was using the other virus checkers, as follows:

Virus: 'Troj/Sandbox-A detected in C:\WINDOWS\system32\NuzK63G.000
Access to the infected file is denied

So I think this remains on my computer (didn't get a warning about Alchemy-A like I have done previously, so maybe that's now gone, at least). I also noticed, after rebooting just now, that there were four 'Favourites' under my IE Favourites menu that were from the original 'server4' problem. I deleted them. I'm not seeing the weird highlighted words on webpages now, though.

Here is my current logfile:

Logfile of HijackThis v1.99.1
Scan saved at 21:21:53, on 27/09/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Sophos\Remote Update\cachemgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Sophos\Control Center\Library\bin\SchdSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE
C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\NPDTray.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\MMTrayLSI.exe
C:\WINDOWS\system32\MMTray2k.exe
C:\WINDOWS\system32\MMTray.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sophos SWEEP for NT\ICMON.EXE
C:\Program Files\Sophos\Remote Update\imonitor.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HijackThis\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.soton.ac.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [TPTRAY] C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [NPDTray] C:\PROGRA~1\ThinkPad\UTILIT~1\NPDTray.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe /server"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [MMTrayLSI] MMTrayLSI.exe
O4 - HKLM\..\Run: [MMTray2K] MMTray2k.exe
O4 - HKLM\..\Run: [MMTray] MMTray.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: InterCheck Monitor.LNK = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Remote Update Monitor.lnk = C:\Program Files\Sophos\Remote Update\imonitor.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A54032D-31F7-400D-B184-83B33BDE65FA} (MSN File Upload Control) - http://sc.groups.msn.com/controls/FileUC/MsnUpld.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.companion....ebio5_1_6_0.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{072E7BBF-F192-4293-9DC0-B8A89C77066A}: Domain = aut.soton.ac.uk
O17 - HKLM\System\CCS\Services\Tcpip\..\{072E7BBF-F192-4293-9DC0-B8A89C77066A}: NameServer = 152.78.128.78,152.78.128.79
O17 - HKLM\System\CS1\Services\Tcpip\..\{072E7BBF-F192-4293-9DC0-B8A89C77066A}: Domain = aut.soton.ac.uk
O17 - HKLM\System\CS1\Services\Tcpip\..\{072E7BBF-F192-4293-9DC0-B8A89C77066A}: NameServer = 152.78.128.78,152.78.128.79
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: BrSplService (Brother XP spl Service) - Unknown owner - C:\WINDOWS\System32\brsvc01a.exe (file missing)
O23 - Service: Sophos Cache Manager (CacheMgr) - SOPHOS Plc - C:\Program Files\Sophos\Remote Update\cachemgr.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: Sophos Session Manager (LMSessn) - TODO: <Company name> - C:\Program Files\Sophos\Control Center\LMSessn.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: Sophos Database Notification Service (sdbnsrvc) - Sophos Plc - C:\Program Files\Sophos\Control Center\Sdbnsrvc.exe
O23 - Service: Sophos Enterprise Manager Scheduler (SEMScheduler) - Unknown owner - C:\Program Files\Sophos\Control Center\Library\bin\SchdSrvc.exe
O23 - Service: Sophos Agent - Unknown owner - C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe" -service -name Agent (file missing)
O23 - Service: Sophos AutoUpdate Agent - Unknown owner - C:\Program Files\Sophos\Remote Management System\ALCAgent.exe" -service -name ALC (file missing)
O23 - Service: Sophos Message Router - Unknown owner - C:\Program Files\Sophos\Remote Management System\RouterNT.exe" -service -name Router (file missing)
O23 - Service: Sophos SBE Certification Manager - SOPHOS Plc - C:\Program Files\Sophos\Control Center\CertificationManagerServiceNT.exe
O23 - Service: Sophos SBE ManagementService - Sophos Plc - C:\Program Files\Sophos\Control Center\SbeMss.exe
O23 - Service: Sophos Anti-Virus Network (SweepNet) - Sophos Plc - C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE
O23 - Service: Sophos Anti-Virus (SWEEPSRV.SYS) - Sophos Plc - C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS

I hope this looks better! Thanks *so* much for all your help.

JC

#4 OldTimer

OldTimer

    Malware Expert


  • Members
  • 11,092 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina
  • Local time:12:31 AM

Posted 28 September 2005 - 06:21 AM

Hi JCUK. Yes, that looks much better. Good job!

As for the 3 files listed by RAV, I would delete the C:\WINDOWS\96wu19rd.exe file. The file listed in the Sophos folder is part of the Sophos definition files and the file listed in the Restore folders we will clear out below.

We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
  • CHECK the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Next, let's clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)
  • Turn off System Restore.
    • On the Desktop, right-click My Computer.
    • Click Properties.
    • Click the System Restore tab.
    • CHECK Turn off System Restore.
    • Click Apply, and then click OK.
  • Restart your computer.
  • Turn ON System Restore.
    • On the Desktop, right-click My Computer.
    • Click Properties.
    • Click the System Restore tab.
    • UN-Check Turn off System Restore.
    • Click Apply, and then click OK.
System Restore will now be active again.

Now that you are clean, to help protect your computer in the future I recommend the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard to catch and block spyware before it can execute.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
You already have a good anti-virus, and you should also have a good firewall for blocking unwanted access to and from your computer. These also are free for personal use:It is best to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit Microsoft Windows Update monthly. Microsoft puts out new updates on the 2nd Tuesday of every month so be sure to check regularly.

And to keep your system clean be aware of what emails you open, what websites you visit, and update and run these free malware scanners once a week:To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Have a safe and happy computing day!

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

Posted Image

#5 JCUK

JCUK
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:11:31 PM

Posted 28 September 2005 - 12:11 PM

Dear Old Timer

THANK YOU! I think I'm good, now. I'm not donating anything to you now, because I'm not going to entrust my personal Paypal details to this machine (despite its newfound cleanliness). I have a new Mac arriving in a week's time at home, though, and will set to it then. I promise.

I'm very grateful - and so would be the people I work for, if they knew! Thanks again :-)

#6 OldTimer

OldTimer

    Malware Expert


  • Members
  • 11,092 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina
  • Local time:12:31 AM

Posted 29 September 2005 - 07:32 AM

You're very welcome JCUK. I'm glad that we could help.

Now that your malware issues have been resolved I will close this topic. If you need it reopened for this same issue then please PM me. If you have any new issues in the future then please start a new topic.

Cheers.

Keep on computing!

OT :thumbsup:
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

Posted Image




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users