Posted 14 April 2010 - 05:39 PM
Just a couple of months ago, I finally took the plunge and updated my XP from SP2 to SP3 and IE6 to IE8. No problems. Then recently I obtained a copy of MS Office 2007 to replace my aging Office XP. I began having problems with Word crashing for unknown reasons. So I decided a couple days ago to download the Service Packs for Office. In the process, I believe that I also downloaded an update for IE 8 and something called "Windows Installer". Once completed and after restarting the computer, I noticed that my desktop lost its settings: the wallpaper was gone and the fonts under the desktop icons had lost their backgrounds (both going to a default blue behind picture and caption), Investigating further, I found that most of the graphics in the windows of different programs (Windows subscreens, Nortons, etc.) and IE 8 would not appear but instead there was large blocks of blank screen where a graphic should be. While searching online, I recalled a trick I discovered when I first got IE 8 about resolving a blacked-out toolbar (shift/alt/printscreen). I tried it and everything returned to previous set states. To check if this settled my computer's brain-fart, I restarted the computer and the same bewildering setup resurfaced. Once I did the three-button combination, everything originated to its previous point. :angry:I have run Nortons, Ad-Aware, and Malwarebyte's and other than a few tracking cookies, nothing showed up.
My question is this: what has gone wrong? Was it something in the update that caused this confusion? Will I have to continually do the three-button dance each time I restart the computer to resolve this or is there something that I can do (or insert or re-insert) to keep it at my predesignated level? HELP!