Seeing that this is connected to SP 2, a critical security download, it is Microsoft's official policy to provide assistance,
Microsoft Security Product Support Policy
Technical support is available from Microsoft Product Support
Services at 1-866-PC SAFETY (1-866-727-2338). There is no charge for support calls associated with security updates.
International customers can get support from their local Microsoft
subsidiaries. Phone numbers for international support can be found
If they do not resolve your problem please make us aware and we will help you get it resolved.