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TR/Rootkit.gen


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#1 evelien113

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Posted 14 April 2010 - 09:43 AM

Hello, I'm Evelien from Belgium
This is my first time here on this forum.

A week ago Avira noticed that there were virusses on my computer.
When the screen appears, I always check "move to quarantine".
After that, I scanned the file where the virus is in: windows/system32/drivers
And Avira always finds 1 file: dskzdvw.sys that is infected.
So after the scan I then chose: repair all

When I restart my computer, all the virussen come back.
I have done these steps already 5 times.

Is there someone who can tell me how to remove this TR/Rootkit.gen?

Thanks in advance.

EDIT: Moved from Malware Removal Logs to Am I Infected, more appropriate forum ~
Hamluis.

Edited by hamluis, 14 April 2010 - 10:49 AM.


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#2 evelien113

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Posted 15 April 2010 - 12:36 PM

I also scanned my computer with Malwarebytes Anti-Malware. He also found these trojans.
When I repair the selected files and restart my computer, the trojans come back.
Avira then shows me 20 warning screens.

What can I do?

#3 Budapest

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Posted 15 April 2010 - 04:41 PM

See this guide (start at step 7):

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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