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Recurring infection, even after numerous reformats.


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2 replies to this topic

#1 Whiteflagged

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  • Local time:10:02 PM

Posted 13 April 2010 - 10:04 PM

I've got tons of viruses, I think it might have been through an exploit in Adobe Reader or Java. I steered clear of risky/shady websites after my first reformat, and I've been careful with torrents. The last programs I installed before I restarted and noticed the viruses were Adobe Air, EA Download Manager (EA as in Electronic Arts, the company), and the All Points Bulletin Beta (videogame).

The results of my Malwarebytes' Anti-Malware are here (image). I'm still waiting for the results of SUPERAntiSpyware.

As far as symptoms are concerned I've noticed some odd programs throttling my CPU Usage when I check things on Windows Task Manager (occasionally I spot iexplorer.exe (Internet Explorer), which I never use). Some odd shortcuts on my desktop, but they haven't returned. I can still use Windows Explorer, Control Panel. I received a porn-related pop-up, but haven't since I installed NoScript and Flashblock on Firefox. None of the viruses seem to be blocking my spyware/malware protection.

Any assistance you can lend is helpful, I think this has been my third or fourth reformat in the past month, and one Trojan.Vundo among other things seems to reappear a few restarts after I finish reformatting, moving files back into place, and re-installing programs.

And the results of SUPERAntiSpyware's scan here.

I also should've mentioned earlier that I'm running Windows XP Service Pack 2.

I took the liberty of running dds.scr
The results of my DDS.txt, I can't find the upload/browse button to upload ATTACH.txt though:

DDS (Ver_10-03-17.01) - NTFSx86
Run by Keath at 20:37:55.28 on Tue 04/13/2010
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.3582.3107 [GMT -7:00]


============== Running Processes ===============

C:WINDOWSsystem32nvsvc32.exe
C:WINDOWSsystem32svchost -k DcomLaunch
svchost.exe
C:WINDOWSSystem32svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:WINDOWSsystem32spoolsv.exe
C:WINDOWSExplorer.EXE
C:Program FilesiTunesiTunesHelper.exe
C:Program FilesAdobeReader 9.0ReaderReader_sl.exe
C:WINDOWSRTHDCPL.EXE
C:WINDOWSsystem32RUNDLL32.EXE
D:SteamSteam.exe
C:Program FilesSUPERAntiSpywareSUPERAntiSpyware.exe
C:Program FilesCommon FilesAppleMobile Device SupportAppleMobileDeviceService.exe
C:Program FilesBonjourmDNSResponder.exe
C:WINDOWSsystem32wuauclt.exe
C:Program FilesiPodbiniPodService.exe
C:WINDOWSsystem32wscntfy.exe
C:Program FilesMozilla Firefoxfirefox.exe
C:WINDOWSSystem32Rundll32.exe
"C:Program FilesWindows NTAccessoriessvchost.exe" --kk
C:WINDOWSsystem32svchost.exe -k netsvcs
C:Documents and SettingsKeathDesktopdds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:program filescommon filesadobeacrobatactivexAcroIEHelperShim.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:program filescommon filesmicrosoft sharedwindows liveWindowsLiveLogin.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [Steam] "d:steamSteam.exe" -silent
uRun: [SUPERAntiSpyware] c:program filessuperantispywareSUPERAntiSpyware.exe
mRun: [QuickTime Task] "c:program filesquicktimeqttask.exe" -atboottime
mRun: [iTunesHelper] "c:program filesitunesiTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:program filesadobereader 9.0readerReader_sl.exe"
mRun: [Adobe ARM] "c:program filescommon filesadobearm1.0AdobeARM.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [nwiz] nwiz.exe /installquiet
mRun: [NvCplDaemon] RUNDLL32.EXE c:windowssystem32NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:windowssystem32NvMcTray.dll,NvTaskbarInit
mRun: [MSConfig] c:windowspchealthhelpctrbinariesMSConfig.exe /auto
mRun: [rywwtq] RUNDLL32.EXE c:windowssystem32msnvkrmf.dll,w
mExplorerRun: [mslivemsn] c:program fileswindows ntaccessoriessvchost.exe
mExplorerRun: [exec] c:windowsfontsservices.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:program filesmessengermsmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:program fileswindows livewriterWriterBrowserExtension.dll
Notify: !SASWinLogon - c:program filessuperantispywareSASWINLO.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:program filessuperantispywareSASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:docume~1keathapplic~1mozillafirefoxprofileseituxwis.default
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: c:program filesmozilla firefoxpluginsnpdnu.dll
FF - plugin: c:program filesmozilla firefoxpluginsnpdnupdater2.dll

---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - falsec:program filesmozilla firefoxgreprefsall.js - pref("ui.use_native_colors", true);
c:program filesmozilla firefoxgreprefsall.js - pref("ui.use_native_popup_windows", false);
c:program filesmozilla firefoxgreprefsall.js - pref("browser.enable_click_image_resizing", true);
c:program filesmozilla firefoxgreprefsall.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:program filesmozilla firefoxgreprefsall.js - pref("javascript.options.mem.high_water_mark", 32);
c:program filesmozilla firefoxgreprefsall.js - pref("javascript.options.mem.gc_frequency", 1600);
c:program filesmozilla firefoxgreprefsall.js - pref("network.auth.force-generic-ntlm", false);
c:program filesmozilla firefoxgreprefsall.js - pref("svg.smil.enabled", false);
c:program filesmozilla firefoxgreprefsall.js - pref("ui.trackpoint_hack.enabled", -1);
c:program filesmozilla firefoxgreprefsall.js - pref("browser.formfill.debug", false);
c:program filesmozilla firefoxgreprefsall.js - pref("browser.formfill.agedWeight", 2);
c:program filesmozilla firefoxgreprefsall.js - pref("browser.formfill.bucketSize", 1);
c:program filesmozilla firefoxgreprefsall.js - pref("browser.formfill.maxTimeGroupings", 25);
c:program filesmozilla firefoxgreprefsall.js - pref("browser.formfill.timeGroupingSize", 604800);
c:program filesmozilla firefoxgreprefsall.js - pref("browser.formfill.boundaryWeight", 25);
c:program filesmozilla firefoxgreprefsall.js - pref("browser.formfill.prefixWeight", 5);
c:program filesmozilla firefoxgreprefsall.js - pref("html5.enable", false);
c:program filesmozilla firefoxgreprefssecurity-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:program filesmozilla firefoxgreprefssecurity-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:program filesmozilla firefoxgreprefssecurity-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:program filesmozilla firefoxgreprefssecurity-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:program filesmozilla firefoxgreprefssecurity-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:program filesmozilla firefoxdefaultspreffirefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:program filesmozilla firefoxdefaultspreffirefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:program filesmozilla firefoxdefaultspreffirefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:program filesmozilla firefoxdefaultspreffirefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:program filesmozilla firefoxdefaultspreffirefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:program filesmozilla firefoxdefaultspreffirefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:program filesmozilla firefoxdefaultspreffirefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:program filesmozilla firefoxdefaultspreffirefox.js - pref("lightweightThemes.update.enabled", true);
c:program filesmozilla firefoxdefaultspreffirefox.js - pref("browser.allTabs.previews", false);
c:program filesmozilla firefoxdefaultspreffirefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:program filesmozilla firefoxdefaultspreffirefox.js - pref("plugins.update.notifyUser", false);
c:program filesmozilla firefoxdefaultspreffirefox.js - pref("toolbar.customization.usesheet", false);
c:program filesmozilla firefoxdefaultspreffirefox.js - pref("browser.taskbar.previews.enable", false);
c:program filesmozilla firefoxdefaultspreffirefox.js - pref("browser.taskbar.previews.max", 20);
c:program filesmozilla firefoxdefaultspreffirefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 SASDIFSV;SASDIFSV;c:program filessuperantispywaresasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:program filessuperantispywareSASKUTIL.SYS [2010-2-17 66632]
R2 BtwSvc;BtwSvc;c:windowssystem32svchost.exe -k netsvcs [2001-8-18 14336]
R3 SASENUM;SASENUM;c:program filessuperantispywareSASENUM.SYS [2010-2-17 12872]
S2 peresvc;peresvc Service;c:windowssystem32PereSvc.exe [2001-8-18 69120]
S3 Ambfilt;Ambfilt;c:windowssystem32driversAmbfilt.sys [2010-4-12 1691480]

=============== Created Last 30 ================

2010-04-14 03:34:46 6144 ----a-w- c:windowssystem32724158.exe
2010-04-14 03:34:38 62496 ----a-w- c:windowssystem32MSWINSCK.OCX
2010-04-14 03:34:35 200192 ----a-w- c:windowssystem322208505.exe
2010-04-14 03:33:49 36865 ----a-w- c:windowssystem32msnvkrmf.dll
2010-04-14 03:33:47 92160 ----a-w- c:windowssystem32w.exe
2010-04-14 03:33:47 36864 ----a-w- c:windowssystem32d.bin
2010-04-14 03:33:47 35840 ----a-w- c:windowssystem32ms.bin
2010-04-14 03:33:47 168544 ----a-w- c:windowssystem327544672.exe
2010-04-14 03:31:57 0 d-----w- c:program filesProtection System
2010-04-14 03:31:57 0 ----a-w- c:windowssc.exe
2010-04-14 01:05:25 6144 ----a-w- c:windowssystem329981448.exe
2010-04-14 00:56:45 0 ----a-w- c:documents and settingskeathdefogger_reenable
2010-04-14 00:51:51 274288 ----a-w- c:windowssystem32mucltui.dll
2010-04-14 00:51:51 215920 ----a-w- c:windowssystem32muweb.dll
2010-04-14 00:51:51 16736 ----a-w- c:windowssystem32mucltui.dll.mui
2010-04-13 06:38:40 0 d-----w- C:VundoFix Backups
2010-04-13 06:26:59 0 d-----w- c:windowssystem32appmgmt
2010-04-13 05:30:25 0 d-----w- c:program filesTrend Micro
2010-04-13 05:18:04 188928 ----a-w- c:windowssystem327894968.exe
2010-04-13 05:15:30 0 d-----w- c:docume~1alluse~1applic~1SUPERAntiSpyware.com
2010-04-13 05:15:25 0 d-----w- c:program filesSUPERAntiSpyware
2010-04-13 05:15:25 0 d-----w- c:docume~1keathapplic~1SUPERAntiSpyware.com
2010-04-13 05:15:14 0 d-----w- c:docume~1keathapplic~1Malwarebytes
2010-04-13 05:15:09 38224 ----a-w- c:windowssystem32driversmbamswissarmy.sys
2010-04-13 05:15:08 20824 ----a-w- c:windowssystem32driversmbam.sys
2010-04-13 05:15:08 0 d-----w- c:docume~1alluse~1applic~1Malwarebytes
2010-04-13 05:15:07 0 d-----w- c:program filesMalwarebytes' Anti-Malware
2010-04-13 05:13:28 0 d-----w- c:windowspss
2010-04-13 05:10:40 188928 ----a-w- c:windowssystem323651652.exe
2010-04-13 05:07:11 44544 ----a-w- c:windowssystem32so.bin
2010-04-13 05:07:07 0 ----a-w- c:windowsSC.INS
2010-04-13 05:06:30 940794 ----a-w- c:windowssystem32LoopyMusic.wav
2010-04-13 05:06:30 146650 ----a-w- c:windowssystem32BuzzingBee.wav
2010-04-13 05:06:28 0 d-----w- c:windowssystem32Lang
2010-04-13 03:02:19 0 d-----w- c:docume~1alluse~1applic~1EA Core
2010-04-13 02:59:02 0 d-----w- c:program filesRealtime Worlds
2010-04-13 02:30:44 0 d-----w- c:docume~1keathapplic~1NVIDIA
2010-04-13 01:50:08 0 d-----w- c:program filesVideoLAN
2010-04-13 01:42:55 358944 ----a-w- c:windowsvncutil.exe
2010-04-13 01:42:53 51232 ----a-w- c:windowssystem32RtkCoInstXP.dll
2010-04-13 01:42:53 129568 ----a-w- c:windowsRtkAudioService.exe
2010-04-13 01:42:52 1395800 ----a-w- c:windowssystem32driversMonfilt.sys
2010-04-13 01:42:51 1691480 ----a-w- c:windowssystem32driversAmbfilt.sys
2010-04-13 00:54:28 0 d-----w- c:docume~1alluse~1applic~1Messenger Plus!
2010-04-13 00:52:16 0 d-----w- c:program filesMessenger Plus! Live
2010-04-13 00:51:32 0 d-----w- c:documents and settingskeathTracing
2010-04-13 00:46:53 0 d-----w- c:program filesMicrosoft
2010-04-13 00:46:30 0 d-----w- c:program filesWindows Live SkyDrive
2010-04-13 00:42:28 0 d-----w- c:program filescommon filesWindows Live
2010-04-13 00:41:49 0 d-----w- c:docume~1alluse~1applic~1AIM
2010-04-13 00:41:41 0 d-----w- c:program filesAIM
2010-04-13 00:41:40 0 d-----w- c:program filescommon filesSoftware Update Utility
2010-04-13 00:41:39 0 d-----w- c:program filescommon filesAOL
2010-04-13 00:41:26 384 ---ha-w- C:IPH.PH
2010-04-13 00:39:15 0 d-----w- c:docume~1alluse~1applic~1NVIDIA Corporation
2010-04-13 00:39:03 0 d-----w- c:program filesNVIDIA Corporation
2010-04-13 00:38:18 9046 ----a-w- c:windowssystem32nvinfo.pb
2010-04-13 00:38:18 61440 ----a-w- c:windowssystem32OpenCL.dll
2010-04-13 00:38:18 14757888 ----a-w- c:windowssystem32nvoglnt.dll
2010-04-13 00:38:16 4075520 ----a-w- c:windowssystem32nvcuda.dll
2010-04-13 00:38:16 2646632 ----a-w- c:windowssystem32nvcuvenc.dll
2010-04-13 00:38:16 215656 ----a-w- c:windowssystem32nvcodins.dll
2010-04-13 00:38:16 215656 ----a-w- c:windowssystem32nvcod.dll
2010-04-13 00:38:16 2030184 ----a-w- c:windowssystem32nvcuvid.dll
2010-04-13 00:38:16 11640832 ----a-w- c:windowssystem32nvcompiler.dll
2010-04-13 00:38:16 1097728 ----a-w- c:windowssystem32nvapi.dll
2010-04-13 00:38:15 2183470 ----a-w- c:windowssystem32nvdata.bin
2010-04-13 00:38:05 0 d-----w- C:NVIDIA
2010-04-13 00:35:58 0 d-----w- c:program filesuTorrent
2010-04-13 00:35:43 0 d-----w- c:docume~1keathapplic~1uTorrent
2010-04-13 00:34:27 33846 ----a-w- c:windowssystem32SpoonUninstall-dBpowerAMP Music Converter.bmp
2010-04-13 00:34:26 36104 ----a-w- c:windowssystem32SpoonUninstall-dBpowerAMP Music Converter.dat
2010-04-13 00:34:26 155648 ----a-w- c:windowssystem32SpoonUninstall.exe
2010-04-13 00:34:20 0 d-----w- c:program filesIllustrate
2010-04-13 00:30:28 0 d-----w- c:docume~1alluse~1applic~1Last.fm
2010-04-13 00:29:37 0 d-----w- c:program filesLast.fm
2010-04-13 00:16:16 218624 -c--a-w- c:windowssystem32dllcacheuxtheme.dll
2010-04-13 00:15:55 0 d-----w- C:Lakrits
2010-04-13 00:14:19 26600 ----a-w- c:windowssystem32driversGEARAspiWDM.sys
2010-04-13 00:14:19 107368 ----a-w- c:windowssystem32GEARAspi.dll
2010-04-13 00:13:53 0 d-----w- c:program filesiPod
2010-04-13 00:13:45 0 d-----w- c:docume~1alluse~1applic~1{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-04-13 00:13:44 0 d-----w- c:program filesiTunes
2010-04-13 00:12:14 0 d-----w- c:program filesBonjour
2010-04-13 00:10:58 0 d-----w- c:docume~1alluse~1applic~1Electronic Arts
2010-04-13 00:04:35 0 d-----w- c:program filesVentrilo
2010-04-13 00:04:33 262 ----a-w- c:windows{789289CA-F73A-4A16-A331-54D498CE069F}_WiseFW.ini
2010-04-13 00:04:24 0 d-----w- c:program filescommon filesWise Installation Wizard
2010-04-13 00:04:00 0 d-----w- c:program filesGoldWave
2010-04-13 00:03:22 0 d-----w- c:program filesDVDVideoSoft
2010-04-13 00:03:22 0 d-----w- c:program filescommon filesDVDVideoSoft
2010-04-12 23:47:15 53248 ----a-w- c:windowssystem32CSVer.dll
2010-04-12 23:47:11 0 d-----w- C:Intel
2010-04-12 23:45:13 0 d-----w- c:windowssystem32SoftwareDistribution
2010-04-12 23:44:21 0 d-----w- c:windowssystem32wbemAutoRecover
2010-04-12 23:44:09 0 d-s---w- c:windowssystem32Microsoft
2010-04-12 23:37:17 0 d-----w- c:windowsServicePackFiles
2010-04-12 23:36:26 2897920 ------w- c:windowssystem32xpsp2res.dll
2010-04-12 23:35:55 19528 ----a-w- c:windows002240_.tmp
2010-04-12 23:35:55 0 d-----w- c:windowssystem32ReinstallBackups
2010-04-12 23:35:49 22752 ----a-w- c:windowssystem32spupdsvc.exe
2010-04-12 23:34:50 0 d-----w- c:windowsEHome
2010-04-12 23:19:56 0 d-s---w- c:documents and settingskeathUserData
2010-04-12 23:18:48 12980 ----a-w- c:windowssystem32wpa.bak
2010-04-12 23:18:09 98944 ----a-r- c:windowssystem32driversRtenicxp.sys
2010-04-12 23:18:00 0 d-----w- c:windowsOPTIONS
2010-04-12 23:18:00 0 d-----w- c:program filesRealtek
2010-04-12 23:17:14 15600 ----a-w- c:windowsgdrv.sys
2010-04-12 13:14:07 0 d-sh--w- c:windowsInstaller
2010-04-12 12:12:51 0 d-sh--w- c:documents and settingsall usersDRM
2010-04-12 12:10:37 0 d-----w- c:program filescommon filesMSSoap
2010-04-12 12:10:01 0 d--h--w- c:program filesWindowsUpdate
2010-04-12 12:10:01 0 d-----w- c:program filesOnline Services
2010-04-12 12:09:57 0 d-----w- c:program filesMessenger
2010-04-12 12:09:39 0 d-----w- c:program filesMSN Gaming Zone
2010-04-12 12:09:23 0 d-----w- c:program filesWindows NT
2010-04-12 00:16:51 0 d-----w- c:program filescommon filesODBC
2010-04-12 00:16:47 0 d-----w- c:program filescommon filesSpeechEngines
2010-04-12 00:16:08 0 d-----r- c:documents and settingsall usersDocuments

==================== Find3M ====================

2010-04-14 03:36:47 3889 ---h--w- c:windowsfontsmlog
2010-04-12 12:10:15 21640 ----a-w- c:windowssystem32emptyregdb.dat
2010-04-07 01:13:04 5912096 ----a-w- c:windowssystem32driversRtkHDAud.sys
2010-04-07 01:04:22 84512 ----a-w- c:windowsSOUNDMAN.EXE
2010-04-07 01:04:22 1833504 ----a-w- c:windowsSkyTel.exe
2010-04-07 01:04:16 9721888 ----a-w- c:windowsRTLCPL.EXE
2010-04-07 01:04:16 1489440 ----a-w- c:windowsRtlUpd.exe
2010-04-07 01:04:10 19523104 ----a-w- c:windowsRTHDCPL.EXE
2010-04-07 01:04:04 2815520 ----a-w- c:windowsALCWZRD.EXE
2010-04-07 01:04:04 2177568 ----a-w- c:windowsMicCal.exe
2010-04-07 01:03:58 64032 ----a-w- c:windowsALCMTR.EXE
2010-03-22 21:22:42 1247776 ----a-w- c:windowsRtlExUpd.dll
2010-03-16 10:37:50 278120 ----a-w- c:windowssystem32nvmccs.dll
2010-03-16 10:37:50 154216 ----a-w- c:windowssystem32nvsvc32.exe
2010-03-16 10:37:50 145000 ----a-w- c:windowssystem32nvcolor.exe
2010-03-16 10:37:50 13670504 ----a-w- c:windowssystem32nvcpl.dll
2010-03-16 10:37:50 110696 ----a-w- c:windowssystem32nvmctray.dll
2010-03-16 10:37:44 81920 ----a-w- c:windowssystem32nvwddi.dll
2010-03-16 06:51:59 6432128 ----a-w- c:windowssystem32nv4_disp.dll
2010-03-16 06:51:59 10232352 ----a-w- c:windowssystem32driversnv4_mini.sys
2010-02-12 18:46:14 91424 ----a-w- c:windowssystem32dnssd.dll
2010-02-12 18:46:14 107808 ----a-w- c:windowssystem32dns-sd.exe

============= FINISH: 20:38:04.98 ===============

Edited by boopme, 13 April 2010 - 11:01 PM.
Moved to Vitus,Trojan and Malware Removal Logs~~boopme


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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,091 posts
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  • Local time:08:02 AM

Posted 18 April 2010 - 05:09 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#3 Elise

Elise

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Posted 26 April 2010 - 02:01 PM

Due to lack of feedback, this topic will now be closed.

If you are the original topic starter and you need it reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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