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rkill & MBAM


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#1 ec smith

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Posted 13 April 2010 - 07:18 PM

Does rkill log processes it kills ? Can't see much happening with it or the other renamed copies.

Is Malwarebyted software free ? I assumed it was free from what I read on the internet reference page below. The software promts to purchase? On the internet there is no purchase button. What is the price if you charge ? I would like to continue to use System Mechanic.
http://www.bleepingcomputer.com/virus-remo...antivirus-suite

I got MBAM_ERROR_UPDATING(12007,0,WinHttpSendRequest)

Neither Explorer or Firefox is working on the infected computer. I'm running in safe mode (with networking).

Any help is appreciated.
Elroy

Edited by Budapest, 13 April 2010 - 07:25 PM.
Moved from irus, Trojan, Spyware, and Malware Removal Logs ~BP


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#2 boopme

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Posted 13 April 2010 - 11:12 PM

Hello , if it finds something yes.
Let's try this to clean.


Run FixExe.reg

FixExe.reg
....click Run when the box opens


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2. Restart your computer (very important).
3. Download and run this utility. Mbam clean
4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here. http://www.malwarebytes.org/mbam-download.php
Note: You will need to reactivate the program using the license you were sent.
Note: If using Free version, ignore the part about putting in your license key and activating.
Launch the program and set the Protection and Registration.
Then go to the UPDATE tab if not done during installation and check for updates.
Restart the computer again and verify that MBAM is in the task tray and run a Quick Scan and post that log.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Stang777

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Posted 14 April 2010 - 12:01 AM

Hi EC,

Even though Boopme is helping you, I just want to answer one queston that you asked that he may have missed, or maybe I am just missing his answer.

Malwarebytes is COMPLETELY FREE as an on demand scanner to find and remove infections. What you are seeing in the program that is making you think it is not free, is just to let you know that feature is available if you want it. If it is actually telling you that you MUST buy it, then you did not get the legit program.

To just use as an on-demand scanner to find and remove threats, which I believe is the way most people use it, is free.

Also, if you decide you want to purchase the real-time protection, you would buy that directly from Malwarebytes. BleepingComputer does NOT charge for anything nor do they direct you to use any program to clean up your computer that costs money.

Boopme, I hope you don't mind me butting in to answer that question and if I just missed your answer to that question, I apologize.

Edited by Stang777, 14 April 2010 - 12:23 AM.


#4 ec smith

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Posted 14 April 2010 - 09:55 AM

boopme:
Thanks for the quick and detailed reply. I'm keeping your notes in case I still need them. Last night after running "malwarebytes" the first time, I was able to then start System Mechanic. The virus appeared to be very active still and prevented use of Explorer and Firefox. So I experimented and tried to restore my System Mechanic backup of my registry from a month ago. After doing this, the virus appears to be dormant now. No problems so far with the virus and my browsers are working. Subsequent System Mechanic virus scans show nothing. I turned on the System Mechanic "System Guard" to warn me on these attacks.
If this fails, I'll follow your notes and see if I can clear it up.

#5 boopme

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Posted 14 April 2010 - 11:52 AM

Ok, cool. I recommend the safe mode (SAS) scan as some malwares are easier to kill im safe mode as they are not active then,
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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