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HELP with Corrupted FAST! Urgent!


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#1 jillinmontgomery

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Posted 13 April 2010 - 09:41 AM

I used Windows XP "File and Settings Transfer" (FAST) to back up a clients data and the first image file is corrupted - this has never happened to me before. Client is an insurance adjuster and the FAST file contains pictures from hurricane IKE; he lost his job over this.

I have tried FASTConv and can get the DAT files, but have not found a way to extract the files from those. I read the thread about the TRANSDB file, but it does not appear that a TRANS or DB file is being created in the process. If anyone can help I would greatly appreciate it. I am desperate - and hoping if I can get the images he needs he will get his job back.

Thank you!

Jill in Montgomery

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#2 cryptodan

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Posted 13 April 2010 - 12:45 PM

What happened to the computer these files were taken from?

#3 jillinmontgomery

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Posted 13 April 2010 - 01:29 PM

I restored it to factory a few weeks ago and he just picked it up yesterday. I tried to restore the files on his computer and my shop computer, and well as one of our refurbished laptops. Regardless of the machine, I get a memory reference error. FASTconv found over 7000 files in its extraction, I just can't get them out of .db and into a usable format. I tried the new version of FASTconv (FASTimgwiz) and about had the same issue.

Any help you can provide is fantastic. I might end up in court explaining what happened if I can't get the pictures; apparently a lawsuit is relying on these images. He would have been wise to have a backup, but he didn't. In 16 years of repair and recovery, I have never had anything like this happen.

Thanks again,

Jill

#4 cryptodan

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Posted 13 April 2010 - 01:32 PM

When you pulled them off the machine were there any errors?

#5 jillinmontgomery

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Posted 13 April 2010 - 01:44 PM

No, it all appeared to transfer without any problems. Nothing even made me suspicious. However, his computer was running painfully slow and I could not really pinpoint a reason, which is why I decided to back up his data, set it back to factory and restore his files. I used to do a normal file copy in addition to the FAST, but I had never had any issues with FAST so I quit doing the secondary backup. I am kicking myself right now.

Jill

#6 thrillhouse

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Posted 13 April 2010 - 01:48 PM

have you tried the command line? Something like this I would imagine:

" fastconv [/v] [/i:<files_to_include>] [/e[:<files_to_exclude>]] /s:<source_store> /d:<destination_store> [/t:<temp store>] [/k] " (without the quotation marks)

#7 cryptodan

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Posted 13 April 2010 - 01:48 PM

Try this: http://windowsxp.mvps.org/fast.htm

#8 jillinmontgomery

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Posted 13 April 2010 - 01:54 PM

(Thrillhouse) Yes, I tried the command line, which is how I got the .db files, and had it save the temp files with the 'k' switch. I feel like I am becoming a FASTconv command line expert. :thumbsup:

(Cryptodan) Thank you. I am heading their now. Wish me luck!

#9 jillinmontgomery

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Posted 13 April 2010 - 01:59 PM

I have actually visited that page before; my files are not currently on removable media, so is there a need to use the Rmv2opq Tool? Will it change the end result?

#10 cryptodan

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Posted 13 April 2010 - 02:09 PM

What service pack was on the machine you pulled this from?

#11 jillinmontgomery

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Posted 13 April 2010 - 02:11 PM

I went ahead and tried the rmv2opq.exe tool and got the message that "The header of the source file is corrupt" and "The source file is not the right one or the header is corrupt".

#12 jillinmontgomery

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Posted 13 April 2010 - 02:13 PM

Service pack 2, and I ran migwix from the cd. Got farthest with that, but still no luck.

#13 cryptodan

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Posted 13 April 2010 - 02:16 PM

I think you maybe SOL here. Something happened that corrupted the file.

#14 jillinmontgomery

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Posted 13 April 2010 - 02:24 PM

I was afraid you were going to say that. :thumbsup:

I really appreciate the help, thanks for your time.

One more question - FASTconv pulled 8 files to the temp folder - p0000000.db, p0000001.db, p0000002.db, p0000003.db, and t0000000.db (also with 1, 2, and 3).

Is there anything I can do with these files to extract what's in them?

#15 cryptodan

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Posted 13 April 2010 - 02:32 PM

I am not sure as i have never tried FAST before. can you maybe try moving those to a different location and try fast again?




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