Various concerns (AVG Resident Shield Alert: Win32/Patched.CG) (AVG warnings and infections)

My problems/concerns that I don't know what to do about:

1 - The following window is appearing more than once on a daily basis:

An AVG Resident Shield alert:

C:\WINDOWS\system32\drivers\atapi.sys

Win32/Patched.CG

2 - AVG scan is finding various Warnings and Infections daily:

I can be more specific if necessary. I can post the contents of my Virus Vault if need be.

3 - xp viruses (xp internet security, xp smart security etc.) keep taking over my AVG

I use rkill & MBAM on them and for a while they leave me be but then sooner or later a new xp virus comes back.

4 - I keep getting tabs for unknown websites appearing while online

I suspect these to be connected to other problems but I can't be certain.


DDS (Ver_10-03-17.01) - NTFSx86
Run by Administrator at 19:44:57.45 on Mon 04/12/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.384.70 [GMT 1:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\3 Mobile Broadband\3Connect\BecHelperService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Belkin\F5D7051\WLService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Belkin\F5D7051\WLanCfgG.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\TUProgSt.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\3 Mobile Broadband\3Connect\Wilog.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
mWinlogon: SfcDisable=-99 (0xffffff9d)
mWinlogon: UIHost=c:\documents and settings\all users\application data\tuneup software\tuneup utilities\winstyler\tu_logonui.exe
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Rmunevigulu] rundll32.exe "c:\windows\ijetetab.dll",Startup
dRunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
uPolicies-explorer: NoResolveTrack = 1 (0x1)
uPolicies-explorer: NoInstrumentation = 1 (0x1)
mPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
dPolicies-explorer: NoResolveTrack = 1 (0x1)
dPolicies-explorer: NoInstrumentation = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
TCP: {ADAA47DC-AC69-4C8F-95B8-532A496A095F} = 217.171.135.1 217.171.132.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Notification Packages = scecli msxswv.dll
IFEO: RapportMgmtService.exe - ZASRAKOMONDOHUI31338.EXE
IFEO: RapportService.exe - ZASRAKOMONDOHUI31338.EXE
Hosts: 0.0.0.0 virusin
Hosts: 0.0.0.0 www.vir
Hosts: 0.0.0.0 project
Hosts: 0.0.0.0 www.pro
Hosts: 0.0.0.0 novirus

Note: multiple HOSTS entries found. Please refer to Attach.txt

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\9oun3wa3.default\
FF - prefs.js: browser.startup.homepage - google.co.uk
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\program files\vlc\npvlc.dll
FF - HiddenExtension: XULRunner: {BB0FFC8C-4923-4267-9698-7BC297C4DA16} - c:\documents and settings\administrator\local settings\application data\{BB0FFC8C-4923-4267-9698-7BC297C4DA16}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-1-21 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-1-21 27784]
R3 hwusbdev;Huawei DataCard USB PNP Device;c:\windows\system32\drivers\ewusbdev.sys [2010-3-9 100736]
S0 fhfmc;fhfmc;c:\windows\system32\drivers\fhfmc.sys [2010-1-6 0]
S3 hwusbfake;Huawei DataCard USB Fake;c:\windows\system32\drivers\ewusbfake.sys [2009-12-28 102656]

=============== Created Last 30 ================

2010-04-12 18:03:35 0 ----a-w- c:\documents and settings\administrator\defogger_reenable
2010-04-10 01:31:02 0 d-----w- c:\docume~1\admini~1\applic~1\Birdstep Technology
2010-04-10 01:27:23 10240 ----a-w- c:\windows\system32\drivers\mdvrmng.sys
2010-04-10 01:27:10 0 d-----w- c:\program files\3 Mobile Broadband
2010-04-09 22:33:11 0 d-----w- C:\spoolerlogs
2010-03-24 19:11:06 0 d-----w- c:\docume~1\admini~1\applic~1\Malwarebytes
2010-03-24 19:10:57 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-03-24 19:10:54 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-03-24 19:10:53 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-03-24 19:10:53 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-03-24 12:49:18 0 d-----w- c:\docume~1\admini~1\applic~1\Office Genuine Advantage
2010-03-23 16:45:27 1398 ----a-w- c:\windows\system32\tmp.reg
2010-03-21 18:12:01 0 d-sh--w- c:\windows\winrock32

==================== Find3M ====================

2010-03-09 20:02:37 71259 ----a-w- c:\windows\Huawei ModemsUninstall.exe
2010-02-02 13:21:32 4394 ----a-w- c:\windows\Psipafa.dat
2010-01-13 09:47:24 11952 ----a-w- c:\windows\system32\avgrsstx.dll

============= FINISH: 19:47:15.75 ===============

Edited by JAK17, 13 April 2010 - 03:03 PM.

Hello ,
And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

• The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
• Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
• The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
• Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Please download OTL from one of the following mirrors:
  • This is THE Mirror
• Save it to your desktop.
• Double click on the icon on your desktop.
• Click the "Scan All Users" checkbox.
• Push the button.
• Two reports will open, copy and paste them in a reply here:
  • OTListIt.txt <-- Will be opened
  • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:

• Main Mirror
  This version will download a randomly named file (Recommended)
• Zipped Mirror
  This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.

• Disconnect from the Internet and close all running programs.
• Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
• Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
• Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
  
  
  
• GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
• If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
• Now click the Scan button. If you see a rootkit warning window, click OK.
• When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
• Click the Copy button and paste the results into your next reply.
• Exit GMER and re-enable all active protection when done.

-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply

• A detailed description of your problems
• A new OTL log (don't forget extra.txt)
• GMER log

Thanks and again sorry for the delay.

Due to lack of feedback, this topic will now be closed.

If you are the original topic starter and you need it reopened, please send me a PM.

Everyone else, please start a new topic.