Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

New Windows crash in IE


  • Please log in to reply
3 replies to this topic

#1 amandalism

amandalism

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:10:13 AM

Posted 21 September 2005 - 07:22 PM

Alright, I've been having so much trouble with this stupid error. Can someone help me? Every time IE opens a new window (such as an address book, a link in a new window, etc. including things I can't control like some popups) it crashes. I get the "iexplorer.exe has encountered an error and needs to close. We're sorry for the inconvenience" error message. Under the technical error report it says this:

"The following files will be included in this error report: C:\DOCUME~1\Mannie\LOCALS~1\Temp\WER50.tmp.dir00\appcompat.txt

I had recently installed Webroot Popup Washer but I don't think that's my problem. I've shut it off and the problem persists. It makes a "beep" noise when it blocks a pop up and that's not what this is doing. I also remember resizing my temp. internet files folder to a smaller size. I made it bigger and that didn't help. I've reset a ton of times, and uninstallled/reinstalled IE. It doesn't help. When you delete the appcompat.txt file it creates a new one. I read that it has to do with ServicePack 1 but I don't know. Does anyone have any ideas? I am totally stumped at this one. I have Norton Antivirus, Webroot SpySweeper, and McAffe On-Access Scan as well. None have detected anything. Let me know if you want to see a hijackthis log.

Please help! This has been going on for about a month, I would say.

Edited by amandalism, 21 September 2005 - 07:27 PM.


BC AdBot (Login to Remove)

 


#2 tg1911

tg1911

    Lord Spam Magnet


  • Members
  • 19,274 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:SW Louisiana
  • Local time:08:13 AM

Posted 21 September 2005 - 11:52 PM

Have you tried cleaning out your Temporary Internet Files?

Open IE.
Click Tools.
Select Internet Options.
Click Delete Files.
Put a check in Delete All Offline Content.
Click OK.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

Become a BleepingComputer fan: Facebook

#3 amandalism

amandalism
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:10:13 AM

Posted 22 September 2005 - 03:34 PM

Have you tried cleaning out your Temporary Internet Files?

Open IE.
Click Tools.
Select Internet Options.
Click Delete Files.
Put a check in Delete All Offline Content.
Click OK.

Yeah, I tried that plenty of times. But I found a technition guy that seems to really know what he's talking about with this problem, so I think I'll be ok. Thanks for your help.

#4 jgweed

jgweed

  • Members
  • 28,473 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Chicago, Il.
  • Local time:09:13 AM

Posted 22 September 2005 - 07:50 PM

Please let the membership know what solution worked.
Thanks,
John
Whereof one cannot speak, thereof one should be silent.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users