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Malware problem (svchost.exe)


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#1 Spoo21

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Posted 12 April 2010 - 07:30 PM

Hello.

I recently got a malware/virus named malware doctor that pretended to be an anti-virus that automatically scanned my computer. It must also have downloaded several other malware programs that have been a real pain to remove.

I've run several anti-malware programs to try to remove them from safe mode, and also followed guides to try to remove them manually. Several system files were damaged and I had to repair them using the windows CD.

Most of the malware has been removed, I think, but there is one(or several) that have been really difficult to remove.


The computer is running really slow, often when I press CTRL+ALT+DEL the computer freezes up. Random ads are still opened in new browser tabs occasionally, and the computer will sometimes shut down or restart automatically.

I've noticed that there is an unusual amount of svchost.exe when I opened task manager (up to 16 of them), and there is also a Msnmgr.exe (even though I don't even have MSN installed), and other strange processes running. I've tried to remove them manually, but they reinstall themselves (and restart when you kill the process).

I have tried: Spybot: Search and Destroy, Malwarebytes' anti-malware, SUPERAntiSpyware, and some other programs.



Here is the DDS log:


DDS (Ver_10-03-17.01) - NTFSx86
Run by Viktor at 1:12:57,21 on 2010-04-13
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.46.1033.18.2047.1385 [GMT 2:00]


============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\qtplugin.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\DOCUME~1\VIKTOR~1\LOCALS~1\Temp\8.exe
C:\DOCUME~1\VIKTOR~1\LOCALS~1\Temp\gtk9.tmp
C:\Documents and Settings\Viktor Nagy\Desktop\dds.scr

============== Pseudo HJT Report ===============

mWinlogon: Shell=Explorer.exe
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - c:\program files\adobe\/Adobe Contribute CS4/contributeieplugin.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - c:\program files\adobe\/Adobe Contribute CS4/contributeieplugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [RegistryMonitor1] c:\windows\system32\qtplugin.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SSODL: GootkitSSO - {128171F2-EC7B-4C8F-820A-AB46852E25B6} - c:\windows\system32\msxsltsso.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\window~4\MpShHook.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\viktor~1\applic~1\mozilla\firefox\profiles\tnmjxq79.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - component: c:\documents and settings\viktor nagy\application data\mozilla\firefox\profiles\tnmjxq79.default\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}\platform\winnt_x86-msvc\components\ipc.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.visited_color", "#551A8B");
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.videoFeeds.handler", "ask");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-2-17 66632]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-5-12 611664]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 seehcri;Sony Ericsson seehcri Device Driver;c:\windows\system32\drivers\seehcri.sys [2010-3-31 27632]
S2 mi-raysat_3dsMax2009_32;mental ray 3.6 Satellite for Autodesk 3ds Max Design 2009 32-bit 32-bit;c:\program files\autodesk\3ds max 2009\mentalray\satellite\raysat_3dsMax2009_32server.exe [2008-3-10 65536]
S3 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files\common files\adobe\adobe version cue cs4\server\bin\VersionCueCS4.exe [2008-8-15 284016]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-2-17 1684736]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-2-17 12872]

=============== Created Last 30 ================

2010-04-12 23:07:31 42496 ------w- c:\windows\system32\msxsltsso.dll
2010-04-12 22:06:52 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-04-12 22:06:52 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-04-12 22:06:21 481280 ----a-w- c:\windows\system32\qtplugin.exe
2010-04-12 15:59:40 98816 ----a-w- c:\windows\sed.exe
2010-04-12 15:59:40 77312 ----a-w- c:\windows\MBR.exe
2010-04-12 15:59:40 261632 ----a-w- c:\windows\PEV.exe
2010-04-12 15:59:40 161792 ----a-w- c:\windows\SWREG.exe
2010-04-12 15:55:38 0 d-----w- C:\Combo-Fix
2010-04-12 13:52:12 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-04-12 13:52:05 0 d-----w- c:\program files\SUPERAntiSpyware
2010-04-12 13:52:05 0 d-----w- c:\docume~1\viktor~1\applic~1\SUPERAntiSpyware.com
2010-04-12 12:43:26 53088 ----a-w- c:\windows\system32\drivers\pxrts.sys
2010-04-12 12:43:26 30280 ----a-w- c:\windows\system32\drivers\pxscan.sys
2010-04-12 12:43:24 24368 ----a-w- c:\windows\system32\drivers\pxkbf.sys
2010-04-12 12:43:14 51 ----a-w- c:\windows\wininit.ini
2010-04-12 10:18:17 0 d-----w- c:\docume~1\viktor~1\applic~1\Malwarebytes
2010-04-12 10:18:10 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-12 10:18:10 182656 -c--a-w- c:\windows\system32\dllcache\ndis.sys
2010-04-12 10:18:09 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-04-12 10:18:08 20824 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-12 10:18:08 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-04-12 02:05:54 1192 ----a-w- c:\docume~1\alluse~1\applic~1\pragmamfeklnmal.dll
2010-04-12 02:05:51 0 d-----w- c:\windows\PRAGMAtvsiwtxtqd
2010-04-01 17:09:14 411368 ----a-w- c:\windows\system32\deploytk.dll
2010-03-31 16:40:21 8192 -c--a-w- c:\windows\system32\dllcache\wshirda.dll
2010-03-31 16:40:21 8192 ----a-w- c:\windows\system32\wshirda.dll
2010-03-31 16:40:21 28160 -c--a-w- c:\windows\system32\dllcache\irmon.dll
2010-03-31 16:40:21 28160 ----a-w- c:\windows\system32\irmon.dll
2010-03-31 16:40:21 151552 -c--a-w- c:\windows\system32\dllcache\irftp.exe
2010-03-31 16:40:21 151552 ----a-w- c:\windows\system32\irftp.exe
2010-03-31 16:31:48 27632 ----a-w- c:\windows\system32\drivers\seehcri.sys
2010-03-31 16:31:16 0 d-----w- c:\program files\Sony Ericsson
2010-03-30 21:20:49 0 d-----w- c:\program files\Sony
2010-03-21 13:08:05 0 d-----w- c:\documents and settings\viktor nagy\WINDOWS
2010-03-21 13:08:03 30544 ----a-w- c:\windows\dirdib.drv
2010-03-21 13:08:03 30464 ----a-w- c:\windows\macromix.dll
2010-03-19 23:07:26 0 d-----w- c:\program files\dumps
2010-03-18 15:59:40 0 d-----w- c:\program files\StarCraft II Beta
2010-03-15 22:37:40 0 d-----w- c:\program files\Realtek AC97
2010-03-15 21:23:26 138056 ----a-w- c:\docume~1\viktor~1\applic~1\PnkBstrK.sys
2010-03-15 21:22:55 2434856 ----a-w- c:\windows\system32\pbsvc_bc2.exe

==================== Find3M ====================

2010-04-12 10:18:10 182656 ----a-w- c:\windows\system32\drivers\ndis.sys
2010-03-17 12:32:28 7912 ----a-w- c:\windows\system32\d3d9caps.dat
2010-02-25 06:24:37 916480 ------w- c:\windows\system32\wininet.dll
2010-02-24 09:16:06 181632 ------w- c:\windows\system32\MpSigStub.exe
2010-02-11 05:17:44 11845632 ----a-w- c:\windows\system32\atioglxx.dll
2010-02-11 05:07:40 307200 ----a-w- c:\windows\system32\atiiiexx.dll
2010-02-11 04:46:14 442368 ----a-w- c:\windows\system32\ATIDEMGX.dll
2010-02-11 04:45:14 325120 ----a-w- c:\windows\system32\ati2dvag.dll
2010-02-11 04:37:08 290816 ----a-w- c:\windows\system32\atiok3x2.dll
2010-02-11 04:36:00 204800 ----a-w- c:\windows\system32\atipdlxx.dll
2010-02-11 04:35:44 155648 ----a-w- c:\windows\system32\Oemdspif.dll
2010-02-11 04:35:32 26112 ----a-w- c:\windows\system32\Ati2mdxx.exe
2010-02-11 04:35:24 43520 ----a-w- c:\windows\system32\ati2edxx.dll
2010-02-11 04:35:10 155648 ----a-w- c:\windows\system32\ati2evxx.dll
2010-02-11 04:33:56 602112 ----a-w- c:\windows\system32\ati2evxx.exe
2010-02-11 04:32:36 53248 ----a-w- c:\windows\system32\ATIDDC.DLL
2010-02-11 04:25:10 3818144 ----a-w- c:\windows\system32\ati3duag.dll
2010-02-11 04:23:04 45056 ----a-w- c:\windows\system32\aticalrt.dll
2010-02-11 04:22:52 45056 ----a-w- c:\windows\system32\aticalcl.dll
2010-02-11 04:21:14 3227648 ----a-w- c:\windows\system32\aticaldd.dll
2010-02-11 04:12:24 2670592 ----a-w- c:\windows\system32\ativvaxx.dll
2010-02-11 04:12:00 887724 ----a-w- c:\windows\system32\ativva6x.dat
2010-02-11 04:12:00 3107788 ----a-w- c:\windows\system32\ativva5x.dat
2010-02-11 03:59:16 49664 ----a-w- c:\windows\system32\amdpcom32.dll
2010-02-11 03:55:40 475136 ----a-w- c:\windows\system32\atikvmag.dll
2010-02-11 03:54:04 126976 ----a-w- c:\windows\system32\atiadlxx.dll
2010-02-11 03:53:46 17408 ----a-w- c:\windows\system32\atitvo32.dll
2010-02-11 03:47:50 626688 ----a-w- c:\windows\system32\ati2cqag.dll
2010-02-10 20:20:00 593920 ------w- c:\windows\system32\ati2sgag.exe
2008-04-14 04:42:42 73728 -csha-w- c:\windows\registeredpackages\{dd90d410-1823-43eb-9a16-a2331bf08799}$backup$\system\wmplayer.exe

============= FINISH: 1:14:24,54 ===============



I will upload the GMER report shortly as it finish scanning.

Attached Files



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#2 Spoo21

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Posted 13 April 2010 - 09:41 AM

I can't seem to get a GMER report, as it always crashes after a while.

I also noticed that the computer now restarts automatically when running a scanner (e.g. SUPERAntiSpyware) after a while (maybe 20-30 minutes in)

#3 Spoo21

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Posted 14 April 2010 - 02:00 PM

Bump


===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the Malware Response Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take several days, up to more than a week, perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

Thank you for understanding.

Elise - forum moderator

Edited by elise025, 15 April 2010 - 08:56 AM.


#4 teacup61

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Posted 16 April 2010 - 10:43 AM

Hello Spoo21,



I see you've run ComboFix. dry.gif Could you please post the report from that?

Thanks,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
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