Wireless Modem run with Netgear NETGEAR WG311v3 Smart Wizard
McAfee Enterprise Anti-Virus 8.5.01 Scanned, found nothing. (Must use Enterprise on home computer due to work requirements)
Ran Ad-aware which found 2 Win32.Adware.BHO, 1 Win32.Adware.Coupons, 3 Win32.Backdoor.Agent Malware. Ad-aware quarantined all of the incidents.
Well, it all started when I was on Facebook and everything froze. Rebooted to Safe Mode, shut down and started again. When I started it, McAfee was enabled for a few seconds, but then on-access scan was disabled.
Went into McAffee - I could enable everything except the on-access scan. It was grayed out.
Turned off wireless (not the modem - just the internal connection through Netgear.)
Ran McAfee again. Stil nothing.
Rebooted - now I couldn't re-connect. Clicked on Netgear shortcut and nothing. Program wouldn't load.
Husband took over!
He uninstalled and reloaded Netgear; got internet working again. Rebooted and both user accounts came up in Windows.
Shut down for the evening.
(False sense of security, no pun intended)
Turned it on this morning - only my user access again, although Mcaffee and Netgear appear to be working fine. That's when I ran Adaware and found the malware that Adaware quarantined.
Additional info: At somepoint last night, I noticed a program in the add remove programs list called simply "<" that is .80 MB. No other information about this program.
What more info can I give? This happened once before. I was fighting with Norton Anti-Virus at the time - it was really hanging up the computer. I finally completely uninstalled it (using their instructions on Norton website). All the user account access' came back after I uninstalled Norton. At that time I had copied all his files and renamed a user account for him, but that did nothing - still couldn't get more than my user account. We have the same level of access: administrator. His user account was still in Explorer on the Local Drive and all his files were there (same as now).
Nothing else seems to be happening - the computer is working well, boots up fairly quickly (much more quickly than when I was running Norton).
Thanks so much.
PS. I have always been cautious about opening anything, I delete all emails with forwards no matter what they are. My suspicion is that it came through yahoo chat.
Edited by CWD1127, 12 April 2010 - 07:01 PM.