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windowsupdate fails with cannot display webpage


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#1 john harris

john harris

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Posted 12 April 2010 - 04:39 PM

Hi
The problem:
Windowsupdate program fails with 'Internet explorer cannot display the webpage'
Running explorer v8 - other websites are accessable. Firefox seems to works ok.
The PC was infected by a virus and i dont believe its all gone yet.
Any idea what this may be

Background.
The PC was infected by virus that disabled the firewall and virus checks, seemed to hang up and run slowly. I loaded what i thought was a pc tools and landed up with the bogus tool - great.
After getting rid of the bogus tool and reinstalling IE8, and the Microsoft security tool this has removed a number of the viruses including alureon. Then used AVG which seemed to find a few more.

whats your view on this
thanks
john

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#2 john harris

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Posted 14 April 2010 - 03:03 PM

after reviewing other logs i have rebuilt the pc and and at the same time updated to windows 7- all looking good. problem gone and running well




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