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c00002la fatal system error - safe mode works V2


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#1 Spectear

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Posted 12 April 2010 - 04:37 PM

Original topic link here. I was told to post in this forum to see if I am truly clean.

http://www.bleepingcomputer.com/forums/t/309173/c00002la-fatal-system-error-safe-mode-works/

Summary:

A work computer was infected with a stronger than average XP Security Virus (the kind that sell you fake anti-malware). It locked out nearly everything (regedit, group policy, taskmgr, exe files, etc) and I tried repairing system files with the original install disk and I got it to the point where MalwareBytes claims that there is no more infection but I can only run it in safe mode. If I try to use the computer in a normal startup mode it crashes and gives the above error or just restarts and goes through a loop of never making it far beyond the login screen (crashes within 10 seconds of logging in or idling at the domain login).

Someone in the other thread said I might be infected with a rootkit and that things like MBAM would miss that. I cannot find any trace of the virus (it reinfected me once after I cleaned it out when I used my browser). I have since deleted Firefox and IE and reinstalled with a clean version of Firefox. It runs fine in safe mode but again I cannot even load into normal mode without a crash.

I can post any of the MBAM logs as needed but I need to know if I am indeed still somewhat infected or why attempting to repair using the install disk has not fixed normal mode.

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#2 quietman7

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Posted 13 April 2010 - 02:17 PM

Your other topic was moved to this forum so please continue there.

To avoid confusion, I am closing this topic.
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