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Keiode, vaehius, and ptssvc?


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#1 phoenix12

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Posted 11 April 2010 - 11:52 PM

I recently was infected by a virus, and went through the usual motions of cleaning it. It appeared that my system was cleansed, but in checking my task manager, I have these three processes (Keiode.exe, Vaehius.exe, and ptssvc.exe) that have no description, never remember installing, and I cannot end the process nor delete them.

What has happened to my computer?

Thank you for your help.

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#2 quietman7

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Posted 12 April 2010 - 08:48 AM

Most of the processes in Task Manager will be legitimate as shown in these links.Determining whether a file is malware or a legitimate process usually depends on the location (path) it is running from. One of the ways that malware tries to hide is to give itself the same name as a critical system file like svchost.exe. However, it then places itself in a different location (folder) than where the legitimate file resides and runs from there. Another techinique is for the process to alter the registry and add itself as a Startup program or service so that it can run automatically each time the computer is booted. Keep in mind that a legitmate file can also be infected by some types of malware such as Virut which is a dangerous polymorphic file infector. A file's properties may give a clue to identifying it. Right-click on the file, choose Properties and examine the General and Version tabs.

Tools to investigate running processes and gather additional information to identify them and resolve problems:These tools will provide information about each process, CPU usage, file description and its path location.

Anytime you come across a suspicious file or one that you do not recognize, search the name using Google <- click here for an example.

Or search the following databases:ptssvc.exe is a process related to Kodak's Picture Transfer Service. I did not find any information on the other two processes.

If you cannot find any information, the file has a legitimate name but is not located where it is supposed to be, or you want a second opinion, submit it to Jotti's virusscan or VirusTotal. In the "File to upload & scan" box, browse to the location of the suspicious file and submit (upload) it for scanning/analysis.
-- Post back with the results of the file analysis.
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#3 Orange Blossom

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Posted 12 April 2010 - 10:24 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/309274/trojans-in-my-computer/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
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