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Computer keeps shutting itself down when it goes to sleep


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#1 BLUESCREENOFDEATH

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Posted 11 April 2010 - 06:10 PM

I can't remember how long exactly this has been happening, maybe a week.

When i move away from my computer and it goes into that sleeping mode. When i come back and shake the mouse, a blue screen comes up, i can't read it fast enough but i heard it's called a blue screen of death.

Then it says something about it starting in normal mode in 28 seconds.. and then the computer starts as usual.

It shuts down every single time it goes into sleep.

I have Vista

I have tried downloading malware deleters and it didn't work. Any advice would be appreciated greatly! I need my computer and i'm scared it will break down completely.

I downloaded combofix but i'm scared to run it as i don't know what i am doing.


Thanks everyone
:huh:

EDIT: Sorry i always type in bigger font because i can see it better. Didn't mean to offend.

Edited by BLUESCREENOFDEATH, 11 April 2010 - 07:29 PM.


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#2 computerxpds

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Posted 11 April 2010 - 06:15 PM

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Also, any particular reason you are posting with such large font?

Edited by computerxpds, 11 April 2010 - 06:16 PM.

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#3 keyboardNinja

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Posted 11 April 2010 - 07:09 PM

ComboFix usage, Questions, Help? - Look here

Unlike what many people think, Combofix is not a fix-all program that's just "run and done". It is a highly specialized tool that should only be used under the supervision of an expert for removing severe malware infections. It's not an "everyday use", clean-all program.


Your problem is most likely directly related to a faulty graphics card driver, which should show up in your Bluescreenview log. Disable automatic restarts while you're at it.

Large font is not necessary. It will not get your topic noticed any differently. In fact, using such a large font is mildly offensive to the people who read your post. So please, no more large fonts. :huh:
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#4 BLUESCREENOFDEATH

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Posted 11 April 2010 - 07:26 PM

==================================================
Dump File : Mini041010-02.dmp
Crash Time : 10/04/2010 1:47:23 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000002
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8dad23b9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23b9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini041010-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini041010-01.dmp
Crash Time : 10/04/2010 9:21:46 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000090
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8d6ab3f9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23f9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini041010-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini040910-02.dmp
Crash Time : 9/04/2010 4:35:03 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000002
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8d6c33b9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23b9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini040910-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini040910-01.dmp
Crash Time : 9/04/2010 2:03:45 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x045effe6
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8d4a43fc
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23fc
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini040910-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini040810-03.dmp
Crash Time : 8/04/2010 6:20:57 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x0007ffdc
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8d8aa3b9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23b9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini040810-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini040810-02.dmp
Crash Time : 8/04/2010 10:19:12 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000002
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8cac93b9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23b9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini040810-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini040810-01.dmp
Crash Time : 8/04/2010 7:47:35 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xff1fe008
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x9a5603b9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23b9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini040810-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini040610-02.dmp
Crash Time : 6/04/2010 4:12:52 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000002
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8d2da3b9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23b9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini040610-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini040610-01.dmp
Crash Time : 6/04/2010 12:06:34 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000060
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8d0c53f9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23f9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini040610-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini040510-03.dmp
Crash Time : 5/04/2010 11:55:15 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000002
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8d6ca3b9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23b9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini040510-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini040510-02.dmp
Crash Time : 5/04/2010 10:53:25 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000060
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8d0d23f9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23f9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini040510-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini040510-01.dmp
Crash Time : 5/04/2010 6:08:18 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xee657647
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8d2d13b9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23b9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini040510-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini040410-04.dmp
Crash Time : 4/04/2010 6:41:36 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000002
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8d4b03b9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23b9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini040410-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini040410-03.dmp
Crash Time : 4/04/2010 4:28:41 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000002
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8d2a33b9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23b9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini040410-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini040410-02.dmp
Crash Time : 4/04/2010 2:23:35 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000002
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8d6cb3b9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23b9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini040410-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini040410-01.dmp
Crash Time : 4/04/2010 5:35:19 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x69775752
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8d0cc3b9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23b9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini040410-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini040310-03.dmp
Crash Time : 3/04/2010 10:58:37 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000060
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8d6e63f9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23f9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini040310-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini040310-02.dmp
Crash Time : 3/04/2010 4:47:37 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x0034002f
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8d2db3b9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23b9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini040310-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini040310-01.dmp
Crash Time : 3/04/2010 6:28:37 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000002
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8cccd3b9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23b9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini040310-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini040210-01.dmp
Crash Time : 2/04/2010 6:48:45 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xff1fe010
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8c8e13b9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23b9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini040210-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini012910-01.dmp
Crash Time : 29/01/2010 5:44:06 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x86a9c030
Parameter 3 : 0x86a93380
Parameter 4 : 0x848768e0
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18160 (vistasp2_gdr.091208-0542)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini012910-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini012410-01.dmp
Crash Time : 24/01/2010 6:27:23 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xee657647
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8d8e83b9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23b9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini012410-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini012110-01.dmp
Crash Time : 21/01/2010 8:10:59 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000002
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x9a3703b9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23b9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini012110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini121409-01.dmp
Crash Time : 13/12/2009 11:21:24 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x8739b6f0
Parameter 3 : 0x8704c380
Parameter 4 : 0x849be988
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18160 (vistasp2_gdr.091208-0542)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini121409-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini120809-01.dmp
Crash Time : 8/12/2009 8:07:28 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000060
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x9c1743f9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23f9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini120809-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini120409-01.dmp
Crash Time : 4/12/2009 7:02:16 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000002
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8d4d23b9
Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23b9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem
Company : GlobespanVirata Inc.
File Version : 1.01.0002E
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini120409-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

#5 BLUESCREENOFDEATH

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Posted 11 April 2010 - 07:30 PM

Hi Computerxpds

Thanks for the fast reply. I did what you said and i got all that info. I'm not sure what it means though lol.

:huh:

Thank you in advance

PS: Thank you KeyboardNinja. I will leave the combofix for now then. I wouldn't like to make my problem worse.

Edited by BLUESCREENOFDEATH, 11 April 2010 - 07:32 PM.


#6 keyboardNinja

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Posted 11 April 2010 - 08:00 PM

Just delete Combofix. Having it on your computer for no reason is like carrying around an axe in your purse. If you installed it, please uninstall it by typing the following into the "Run" box and pressing Enter: combofix /uninstall


On the driver/BSOD problem, this tells a lot:

Caused By Driver : glauiad.sys
Caused By Address : glauiad.sys+23b9
File Description : USB to Ethernet (LAN) Viking Driver
Product Name : GlobespanVirata USB to Ethernet (LAN) Viking Modem


Do you use an external modem? If so, does it have a CD that came with it?
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#7 BLUESCREENOFDEATH

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Posted 11 April 2010 - 09:40 PM

Hi again

I deleted combofix. My modem is an external one but i don't have the disc that come with it. I don't know where it is.

It's a D-Link ADSL Modem DSL-303G

Did the bluescreen say my modem was the problem?

Thank you :huh:

#8 keyboardNinja

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Posted 11 April 2010 - 09:56 PM

Yes, the driver for your modem is causing your computer to crash. Since you don't have the disc that came with it, I was going to try and find the drivers on D-Link's website. But unfortunately, that model number you gave me came up empty in the search.

Since we can't install fresh drivers, we'll try to reset the current ones. Try this:

At the Start Menu, type the following:

devmgmt.msc

and hit Enter.

In the Device Manager, find your modem in the list. Right-click it > Uninstall > OK

Reboot the computer.

Wait and see what happens (i.e. see if you get anymore blue screens).
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#9 BLUESCREENOFDEATH

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Posted 11 April 2010 - 10:01 PM

Oh i'm sorry i typed the wrong number! :huh:

It is a DSL-302G

That might help. Really sorry about that.

Thank you :huh:

#10 keyboardNinja

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Posted 11 April 2010 - 10:24 PM

Yeah, that might make a difference.... :huh:

You can thank me if/when I get it fixed. :huh:

I found it this time....but I'm not sure exactly what you need to install.

http://www.dlink.com/products/default.aspx...-302G&tab=3

First determine which revision of the product you have (explained in the page I linked to), and we'll go from there.

P.S. I'm heading to bed, so we'll have to pick this back up tomorrow. :huh:
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#11 BLUESCREENOFDEATH

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Posted 11 April 2010 - 10:37 PM

Ninja!

It's 1:35pm here. I'm in Australia lol. Are you from America? Thanks for your help. I'm trying to find the modem device thingy.

#12 keyboardNinja

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Posted 12 April 2010 - 06:15 AM

Ah, an Aussie....

Yep, I'm from the good ol' US of A. :huh:
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#13 cryptodan

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Posted 12 April 2010 - 11:52 AM

Update your USB Drivers for your card, and make sure all your other drivers are updated as well.

#14 keyboardNinja

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Posted 12 April 2010 - 04:51 PM

Update your USB Drivers for your card, and make sure all your other drivers are updated as well.

That's what we were trying to do, but I don't know the exact model number/revision.
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#15 BLUESCREENOFDEATH

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Posted 12 April 2010 - 07:12 PM

Helloooooooo Ninja

Well i just thought i would let you know what i did. I went to that site, chose my modem. It's the Australian DSL-302G one. Then i clicked something under downloads for that modem. It downloaded... not sure where abouts the download went lol.. so i didn't think it did anything...

But since then my computer hasn't crashed at all! I can't believe that fixed it!! I'm going to see if it shuts down at all again today. I'm not sure if the modem was the only problem or just part of the problem.

I'm sooooooooooo HAPPY!!!

Thank you Ninja from U S A

Wow you are saving computers from across the globe lol. I was really upset about my computer because i do some work online and i need to use it every day.

:huh: :huh: :huh: :huh: B) :) B)

Can i ask one final question please? Can external hard drives get a virus? Because i saved all my photos and documents to an external hard drive... then after that i did a virus scan and it deleted infected files. If the infected files are on my external hard drive.. will that make it break? I have deleted most of those files off my computer and i'm just storing it on the external hard drive now... so i would hate for it to break as that's the only copy of these files.

Thanks again everyone

Big thumbs up B) :) :)




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