Hello everyone! I'm a computer service tech with my own one-man shop. I've been doing this as a sideline business for nearly 20 years and have extensive experience and expertise in the areas of hardware configuration and troubleshooting. My "real job" is managing the IT department for a local business with 100+ users in five locations, so I have a fair amount of knowledge relating to network topography and remote-access utilization.
I have found this website to be unequalled when it comes to finding solutions for removing viruses and fake anti-virus programs. The posts have saved me and my customers many hours of frustration and loss of data.
Thanks to all!