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2 unbootable machines both with the same problem?


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#1 mz30

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Posted 11 April 2010 - 01:35 PM

hi guys,really need help with this one as one of the machines is my main pc.


The problem i have is,while searching for concert tickets today i clicked on a link which was deemed unsafe by internet explorer ,so i clicked out of it,unfortunately not quick enough,i got a quick dose of xp antivirus usually not a problem to remove but a pita none the less,however when i tried to run malwarebytes it would not open so i rebooted trying to get it in safe mode however t would not work and my pc was rendered unbootable and stuch on the phoenix tecnologies system config screen at the line that says ddr sdram :0 2,so having no luck booting i took it out of my rig and slaved it in on my spare pc ,run it did a disc check and then run sas on the slaved drive which took care of the xp antivirus,machine needed to reboot to finish removal,when i rebooted the machine stopped at exactly the same place as my otherone did,so i removed the slaved drive and rebooted,same result i find it hard believe the same thing can happen on two diffrent pcs in the sae day.

Can anyone please help.

Thankyou :thumbsup:


EDIT: Moved from XP to Am I Infected, more appropriate forum ~ Hamluis.

Edited by hamluis, 11 April 2010 - 01:59 PM.

god my head hurts.
if you don't ask ,you don't know



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#2 computerxpds

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Posted 11 April 2010 - 01:40 PM

viruses migrate and can infect another pc just in the way it happend to you,
i suggest that you Please post a Posted Image in the Am I infected? What do I do? sub-forum with a description of your problem and the steps taken so far.

Please note: the Malware Response team are always overwhelmed, and it could take a few days to get your first reply. Just be patient and don't "bump" your topic by replying to it.
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#3 mz30

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Posted 11 April 2010 - 02:56 PM

Thanks for your reply computerxpds :flowers:


Just an update the drive i slaved is now back in its own tower and working ,although did mess up my file associations,which i have now rectified,now if only i had a third tower i could slave my second pc hdd too :thumbsup: .

Has anyone come across this sort of thing before not something i have come across before but have been outta the loop for a while.

Thanks in advance for any suggestions anyone may have :trumpet:
god my head hurts.
if you don't ask ,you don't know



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#4 boopme

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Posted 11 April 2010 - 03:31 PM

Hello mz. This has been happenning a bit lately,the malware making a PC unbootable.
So we have one running and 1 not booting??

For the running machine please still scxan it with MBAM.
First run TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.45) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

For the Unbootng Pc. Start a new Topic here in AII. PM me the location and I'll have someone pick it up.
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#5 mz30

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Posted 12 April 2010 - 10:28 AM

Hi boopme ,thanks for your response :thumbsup:


Hello mz. This has been happenning a bit lately,the malware making a PC unbootable.
So we have one running and 1 not booting??



yes

Have run what you suggested main pc is now fine,will create a new topic and pm you the link thanks mate . :flowers:
god my head hurts.
if you don't ask ,you don't know



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#6 boopme

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Posted 12 April 2010 - 11:45 AM

Good to hear it mz.. I have notified for someone to look at the new topic.
For the clean machine....
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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