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Browser hijack after remove Fake Internet Security Malware


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#1 martyh1234

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Posted 10 April 2010 - 10:42 PM

I was infected with the XP Internet Security trojan. After removing it using the instructions I found here (using FixExe.reg and MalwareBytes anti-malware), it seems that both Firefox and IE have been hijacked. Clicking the results of Google or Yahoo! searches will take me to a page that often is downloand malware and reinfecting my machine. I also believe that YouTube pages are hijacked and instead of the video playing, I get a new infection. Sometimes my McAfee antivirus will catch the malware being downloaded. Other times I had to repeat the procedure using Malwarebytes to get control of my maching again. I have also done scans with Spybot-S&D. I did run HijackThis as well but did not see anything obvious.

What should I do next?

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#2 boopme

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Posted 11 April 2010 - 12:35 PM

Hello, please post the MBAM scan log.

The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 martyh1234

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Posted 12 April 2010 - 01:31 PM

Here are the logs requested.

When I first was infected I ran Spybot as well. So it might have removed a few threats before I ran the MBAM log posted here.

SUPERAntiSpyware seems to have have found only some tracking cookies that were in some old directories left over from long ago infections that I resolved by reinstalling Windows XP at the time. But that is such an old version of XP that I'm reluctant to use that approach this time.

Looking at some other postings, I would suspect that I have a rootkit infection of some sort. Many people with similar symptoms have reported that GMER reports
File C:\WINDOWS\system32\drivers\atapi.sys suspicious modification

I'm wondering if we should just skip to running DDS and GMER and opening a topic in the virus removal log section. SAS took 16 hours to scan my computer so running more non-intrusive scans seems time consuming to me at this point.

===================================
Original MBAM log from removing XP Internet Security
===================================

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3958

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

4/5/2010 10:03:11 PM
mbam-log-2010-04-05 (22-03-11).txt

Scan type: Full scan (C:\|)
Objects scanned: 368386
Time elapsed: 2 hour(s), 45 minute(s), 16 second(s)

Memory Processes Infected: 3
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 4
Registry Data Items Infected: 7
Folders Infected: 0
Files Infected: 7

Memory Processes Infected:
C:\WINDOWS\system32\msapps\comsrvr.exe (Trojan.Agent) -> Unloaded process successfully.
C:\WINDOWS\system32\drivers\svchost.exe (Trojan.Downloader) -> Unloaded process successfully.
C:\Documents and Settings\marty.DILBERT\Local Settings\Application Data\ave.exe (Rogue.MultipleAV) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\nah_Shell (Worm.Waledac) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\svchost.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\.exe\shell\open\command\(default) (Hijack.ExeFile) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\secfile\shell\open\command\(default) (Rogue.MultipleAV) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\NetworkService\Local Settings\Application Data\ave.exe" /START "C:\Program Files\Mozilla Firefox\firefox.exe") Good: (firefox.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\NetworkService\Local Settings\Application Data\ave.exe" /START "C:\Program Files\Internet Explorer\iexplore.exe") Good: (iexplore.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\safemode\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\NetworkService\Local Settings\Application Data\ave.exe" /START "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode) Good: (firefox.exe -safe-mode) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\.exe\(default) (Hijacked.exeFile) -> Bad: (secfile) Good: (exefile) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\marty.DILBERT\Local Settings\Temporary Internet Files\Content.IE5\OHJRK3KZ\n002102801r0409J12000601Rbee9a5deXc467a16aY8fdf5650Z03003f3630dP000301081[1] (Malware.Packer.Gen) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\nah_irqu.exe (Worm.Waledac) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\msapps\comsrvr.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\svchost.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\Sysvxd.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\marty.DILBERT\Local Settings\Application Data\ave.exe (Rogue.MultipleAV) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\ave.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.


===============
Most Recent MBAM log
===============

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3978

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

4/11/2010 10:41:27 AM
mbam-log-2010-04-11 (10-41-27).txt

Scan type: Quick scan
Objects scanned: 175828
Time elapsed: 32 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


=====================
SAS log
=====================
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/12/2010 at 02:42 AM

Application Version : 4.35.1002

Core Rules Database Version : 4793
Trace Rules Database Version: 2605

Scan type : Complete Scan
Total Scan Time : 15:24:31

Memory items scanned : 259
Memory threats detected : 0
Registry items scanned : 6425
Registry threats detected : 0
File items scanned : 248664
File threats detected : 31

Adware.Tracking Cookie
.atdmt.com [ C:\Documents and Settings\Marty\Desktop\Marty.old\Application Data\Mozilla\Firefox\Profiles\zbksgk3g.default\cookies.txt ]
.doubleclick.net [ C:\Documents and Settings\Marty\Desktop\Marty.old\Application Data\Mozilla\Firefox\Profiles\zbksgk3g.default\cookies.txt ]
.tribalfusion.com [ C:\Documents and Settings\Marty\Desktop\Marty.old\Application Data\Mozilla\Firefox\Profiles\zbksgk3g.default\cookies.txt ]
.mediaplex.com [ C:\Documents and Settings\Marty\Desktop\Marty.old\Application Data\Mozilla\Firefox\Profiles\zbksgk3g.default\cookies.txt ]
.statcounter.com [ C:\Documents and Settings\Marty\Desktop\Marty.old\Application Data\Mozilla\Firefox\Profiles\zbksgk3g.default\cookies.txt ]
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@2o7[2].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@adinterax[1].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@ads.pointroll[2].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@ads.telegraph.co[1].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@ads.web.aol[2].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@ads.worfolkonline[2].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@adtech[2].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@advertising[1].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@as1.falkag[1].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@atwola[1].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@bs.serving-sys[2].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@data2.perf.overture[1].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@divx.112.2o7[1].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@doubleclick[1].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@edge.ru4[1].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@insightexpressai[1].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@kontera[2].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@microsoftwga.112.2o7[1].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@msnportal.112.2o7[1].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@overture[1].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@perf.overture[1].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@qnsr[1].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@questionmarket[1].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@revsci[1].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@sec1.liveperson[1].txt
C:\Documents and Settings\Marty\Desktop\Marty.old\Cookies\marty@serving-sys[1].txt

#4 boopme

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Posted 12 April 2010 - 03:45 PM

Looks good now. Are there any more symptoms?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 martyh1234

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Posted 12 April 2010 - 04:52 PM

I'm not at home now to test it. But I believe that the links from Google, Yahoo!, and some other sites are still redirected to various malware sites. I am reluctant to test this as it will almost certainly result in a reinfection. Though by now I'm becomming a expert on removing these with MalwareBytes. When I get home,I will run DDS and GMER and post the results in a new topic in the Malware Removal Logs forums. It looks like several people are reporting very similar problems, perhaps this will help get it tracked down.

#6 boopme

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Posted 12 April 2010 - 09:16 PM

Ok yes that's where we go next.
Let me know it it was posted Ok.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 martyh1234

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Posted 13 April 2010 - 01:07 PM

Posted DDS logs here

GMER is running very slowly and has not completed yet.

#8 boopme

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Posted 13 April 2010 - 01:46 PM

Ok edit it into the ist post there, so you have only one post.
if can't do it post it here and I will.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Orange Blossom

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Posted 13 April 2010 - 06:54 PM

Or rather, post it as a reply to your topic in the log forum and I will merge it to the first post there. If you can't get GMER to complete, don't worry about it.

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/309445/browser-redirect-after-removing-xp-internet-security-malware/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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