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Infected with adware


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#1 Rewster

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Posted 10 April 2010 - 09:39 PM

Well, I have had some adware on my computer for a while, but I have been ignoring it and just closing the ads that popped up. However, my computer has recently been very sluggish, and can take over 10 seconds to open a page, when it used to do it instantly. My download speed has also drastically decreased, and this has become a major nuisance. I used to be able to download at a maximum speed of 1.1mb a seconds, and now I am stuck at 10kb - 50kb per second.

I have done everything I could think of to increase my computer speed; clean my hard drive, defragment my computer, run CCleaner, deleted a ton of unused programs. However, none of this has worked. I also seem to have quite a bit of adware installed on my computer that I cannot find at all, or delete.

If someone could run me through some steps to help find the adware, and any other malware I have on my computer, and delete it, I would appreciate it. I would love for my computer to be able to download over 500kb/s again, and for the speed to be faster.

Edit: I forgot to mention that my Anti-virus and Anti-spyware have been out-of-date and haven't been updated since October - December of 2008. They are paid programs, and haven't bothered paying to update them. If you could suggest some decent free programs, I would appreciate that too.

Edit2: I decided to do a quick scan of my computer in safe mode with MalwareBytes, and found 39 infections. If someone could help me, it would be greatly appreciated. Most of it was adware, but there were a couple Trojans, a backdoor trace, and something called HijackMe.Trace.

Edited by Rewster, 10 April 2010 - 10:06 PM.


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#2 boopme

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Posted 10 April 2010 - 10:08 PM

Hello and welcome. What are the out of date products? so we won't have conflicts.
Are you running XP? Also which firewall?

Please run these and post back the MBAM log.

TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.45) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Rewster

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Posted 10 April 2010 - 10:11 PM

I will edit it as I do the steps, so I don't have to remember all of it.

The out of date products are Trend Mirco Anti-Virus and Spy Sweeper. I am running on Windows Vista. I am not sure what the firewall is, all it says is Windows Firewall.

I ran TFC.exe and manually rebooted. However, right after the computer finished rebooting, a blue screen popped up saying that it was trying to prevent damage from happening. Also, when I restart my computer to try and enter safe mode, it seems to be skipping the option to run in normal or safe mode.

MB requires me to reboot, I will post the log before I reboot,

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3976

Windows 6.0.6000
Internet Explorer 7.0.6000.17037

4/10/2010 10:43:25 PM
mbam-log-2010-04-10 (22-43-25).txt

Scan type: Quick scan
Objects scanned: 112956
Time elapsed: 12 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 35
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Program Files\Windows Live\Messenger\msimg32.dll (Adware.MyWebSearch) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a4730ebe-43a6-443e-9776-36915d323ad3} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ef34404a-747c-81d8-843a-d938e181273d} (Adware.BHO.FL) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{98279c38-de4b-4bcf-93c9-8ec26069d6f4} (Adware.SelectRebates) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\y_rh--gptik (Adware.LoudMo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MediaHoldings (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Cerberus (Backdoor.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AppDataLow\HavingFunOnline (Adware.BHO.FL) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c6c81096-dbf7-ad81-f90a-67f33700752b} (Adware.AdRotator) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{c6c81096-dbf7-ad81-f90a-67f33700752b} (Adware.AdRotator) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{98279c38-de4b-4bcf-93c9-8ec26069d6f4} (Adware.SelectRebates) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\Windows Live\Messenger\msimg32.dll (Adware.MyWebSearch) -> Delete on reboot.
C:\Windows\System32\y_RH--gPTiK.exe (Adware.LoudMo) -> Quarantined and deleted successfully.
C:\Windows\System32\v5fRZEK0pK.dll (Adware.AdRotator) -> Quarantined and deleted successfully.

Edited by Rewster, 10 April 2010 - 10:44 PM.


#4 boopme

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Posted 10 April 2010 - 11:14 PM

OK, thanks for the in depth report. Some of these occurances are normal due to the attacks on the registry.
I will look back tomorrow as this will take longer than I will be on.

We will probably need to run a few scans and a couple more tools tio clean all of this.

Next run SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Uninstall Trend Micro
•To uninstall the 2007 version: L@@K

•To uninstall the 2009 version: Use the software Trend Micro Diagnostic Toolkit Support in the menu "All Programs", then Trend Micro Internet Security. Or download it below:
◦32-bit: SupportTool_32-bit.exe
◦64-bit: SupportTool_64-bit.exe

Follow by Downloading,installing,upgrading and Scanning with a new Antivirus. Please post this scan log also.
Avira Antivir
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Rewster

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Posted 10 April 2010 - 11:52 PM

I am awake now.

Running a scan with Avira right now.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/11/2010 at 01:20 AM

Application Version : 4.35.1002

Core Rules Database Version : 4792
Trace Rules Database Version: 2604

Scan type : Complete Scan
Total Scan Time : 01:38:39

Memory items scanned : 359
Memory threats detected : 0
Registry items scanned : 7934
Registry threats detected : 27
File items scanned : 143224
File threats detected : 13

Adware.Gamevance
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BEAC7DC8-E106-4C6A-931E-5A42E7362883}
HKU\S-1-5-21-1577918815-1314817441-1826117435-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BEAC7DC8-E106-4C6A-931E-5A42E7362883}
HKCR\GamevanceText.Linker
HKCR\GamevanceText.Linker\CLSID
HKCR\GamevanceText.Linker\CurVer
HKCR\GamevanceText.Linker.1
HKCR\GamevanceText.Linker.1\CLSID
HKCR\AppId\GamevanceText.DLL
HKCR\AppId\GamevanceText.DLL#AppID

Adware.MyWebSearch
HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D}
HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA}
HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA9-A523-4961-B6BB-170DE4475CCA}
HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D}
HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA}
HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA9-A523-4961-B6BB-170DE4475CCA}

Adware.ShopAtHomeSelect
HKU\S-1-5-21-1577918815-1314817441-1826117435-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E8DAAA30-6CAA-4B58-9603-8E54238219E2}

Adware.Tracking Cookie
C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\owner@atdmt[2].txt
C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\Low\owner@ads.ookla[1].txt
C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\Low\owner@atdmt[2].txt
C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Cookies\Low\owner@doubleclick[2].txt
C:\Users\Student\AppData\Roaming\Microsoft\Windows\Cookies\Low\student@advert.runescape[1].txt
C:\Users\Student\AppData\Roaming\Microsoft\Windows\Cookies\Low\student@advert.runescape[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\owner@comscore.122.2o7[1].txt

Adware.MyWebSearch/FunWebProducts
HKU\S-1-5-21-1577918815-1314817441-1826117435-1000\SOFTWARE\FunWebProducts
HKCR\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}
HKCR\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}\ProxyStubClsid
HKCR\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}\ProxyStubClsid32
HKCR\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}\TypeLib
HKCR\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}\TypeLib#Version
HKCR\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE}
HKCR\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE}\ProxyStubClsid
HKCR\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE}\ProxyStubClsid32
HKCR\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE}\TypeLib
HKCR\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE}\TypeLib#Version
C:\PROGRAM FILES\WINDOWS LIVE\MESSENGER\RICHED20.DLL

Adware.180solutions/Seekmo/Zango
C:\PROGRAM FILES\TREND MICRO\ANTIVIRUS 2007\COMPONENTS\VSJHSP9F.C23

Rogue.Agent/Gen-Nullo[DLL]
C:\WINDOWS\RASCNTRL.DLL
C:\WINDOWS\SYSTEM32\MSDRVE.DLL
C:\WINDOWS\SYSTEM32\SVCPRMPT.DLL
C:\WINDOWS\VMOPTVER.DLL

Edited by Rewster, 11 April 2010 - 11:19 AM.


#6 boopme

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Posted 11 April 2010 - 11:30 AM

Looks good, will check back for the Avira scan.

May as well run one more MBAM quick scan after that . Hopefully we will be running great.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Rewster

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Posted 11 April 2010 - 11:43 AM

At the end of the Virus scan, it always stops and says "On-demand scanner stopped working and was closed." I can't manage to finish a scan, or delete anything it finds. It found 3 hidden files, and then it always crashes at around 98%.

Edited by Rewster, 11 April 2010 - 11:43 AM.


#8 boopme

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Posted 11 April 2010 - 12:08 PM

Let's see if we can get around this with an Online scan.

ESET
Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
  • Click Posted Image > Run..., then copy and paste this command into the open box: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Rewster

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Posted 11 April 2010 - 02:29 PM

I am scanning right now, it is about 40% done. I was a little busy today and havn't been on much. Now I also have to deal with my parent's computer being infected, 211 infections. So.. yeah. I will post the log as soon as it is done.

Edited by Rewster, 11 April 2010 - 02:30 PM.


#10 boopme

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Posted 11 April 2010 - 03:34 PM

Take your time .. If you post logs for the Parents be sure to mark them as such so I dont go crazy. :thumbsup:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 Rewster

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Posted 11 April 2010 - 05:14 PM

I made a new topic about my parents computer earlier.
http://www.bleepingcomputer.com/forums/ind...=308894&hl=


ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=7.00.6000.16386 (vista_rtm.061101-2205)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=406650334dfab04c8bd7cc331dbb2cc4
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=false
# utc_time=2010-04-11 09:42:05
# local_time=2010-04-11 04:42:05 (-0600, Central Daylight Time)
# country="United States"
# lang=1033
# osver=6.0.6000 NT
# compatibility_mode=1797 16775141 100 94 0 29162865 0 0
# compatibility_mode=5892 16776573 100 100 0 107620500 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=175429
# found=3
# cleaned=3
# scan_time=9173
C:\Program Files\Hotspot Shield\bin\openvpnas.exe Win32/Adware.AnchorFree application (cleaned by deleting - quarantined) FBCC7FF08E18A0B06D012C558FB00F05 C
C:\Program Files\Mozilla Firefox\extensions\{b0eb4156-ca04-3646-c01c-cd96cdbc0005}\components\OV9-ZJ-E_pj-.dll a variant of Win32/Adware.Primawega.AA application (cleaned by deleting - quarantined) B8230EB7ED3BD2CE74B99BACB06CE366 C
C:\Users\Owner\AppData\Roaming\Mozilla\Extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@gamevance.com\components\FFTextLinks.dll probably a variant of Win32/Adware.Gamevance.AG application (cleaned by deleting - quarantined) ABB5A5B56ECA3B38EB68508AE503EB17 C

Edited by Rewster, 11 April 2010 - 05:41 PM.


#12 boopme

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Posted 11 April 2010 - 07:35 PM

I think these are the troublemakers..
Lets run a full MBAM now. We are getting there.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Edited by boopme, 15 April 2010 - 08:34 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 Rewster

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Posted 11 April 2010 - 10:34 PM

Three items were found, but they are safe and are just false positives. They are part of games I play, and I know for a fact they are safe. I went ahead and deleted them though, since I don't use them often. Though I am not sure why they are being marked as infected.

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3978

Windows 6.0.6000
Internet Explorer 7.0.6000.17037

4/11/2010 10:31:33 PM
mbam-log-2010-04-11 (22-31-33).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 266997
Time elapsed: 2 hour(s), 3 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Nexon\Maplestory\MapleStory.exe (Trojan.Mapler) -> Quarantined and deleted successfully.
C:\Nexon\Maplestory1\MapleStory.exe (Trojan.Mapler) -> Quarantined and deleted successfully.
C:\Program Files\Loader\Misc\Suuji.exe (Malware.pacler) -> Quarantined and deleted successfully.

Edited by Rewster, 11 April 2010 - 10:34 PM.


#14 boopme

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Posted 12 April 2010 - 09:31 PM

OK, good as long as you know them fine. How is it now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 Rewster

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Posted 14 April 2010 - 05:05 PM

The computer is still somewhat slow, and it is very slow when starting up. It takes a couple of minutes for something to show up.




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