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malware and or virus infection


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4 replies to this topic

#1 spastic411

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Posted 10 April 2010 - 05:44 PM

This is my first time posting to a forum like this so if I'm doing something incorrect I apologize in advance.

The first indication that something was going wrong was when I was in gchat and the window would deselect on it's own requiring me to click it again to continue typing. Then I noticed popups appearing. I ran adaware, hijackthis, and spybot. Spybot seemed to have the most success. It found various things that it claims it successfully removed. I think the problems started when Windows Media player attempted to download some codec.

Ran Norton through safemode and it found 3 instances of Packed.Mystic!Gen4 which it quarantined.

After reboot I started getting rundll32 missing error if I right clicked on 'my computer.' Also opening up programs like firefox would bring up the 'open with' dialog box. Found exefix_xp.com that fixed this problem. Stumbled across mention of GMER and Combofix. GMER errors out at startup. Combofix ran successfully and generated a log.

The only noticeable problem I'm having now is with google redirects in firefox (I guess that's what its called.) I'll click on a link and it won't take me to the correct site, it usually sends me to some advertisement. The only way I get around this is my copying the link and pasting it into the url txt box.

Any help would be appreciated. Usually don't have problems with this type of thing but whatever my computer contracted really did a good job of messing it up

Thanks in advance,
Jason

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#2 spastic411

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Posted 10 April 2010 - 06:35 PM

Just discovered another utility called Hitman Pro 3.5 (free for 30 days) and it discovered 2 trojans. It removed them and my redirect issues seem to be fixed. That is unless someone find something really frightening in that attach.txt file.

Thanks,
Jason

#3 schrauber

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Posted 12 April 2010 - 11:27 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#4 spastic411

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Posted 13 April 2010 - 09:22 PM

Yes, I seem to have solved my problem. Thank you.


#5 schrauber

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Posted 15 April 2010 - 01:38 PM

Since this issue appears to be resolved ... this Topic has been closed.

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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