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Browser Redirects and scans come up with TDSS and atapi.sys etc


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3 replies to this topic

#1 sickass

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Posted 10 April 2010 - 05:30 PM

This is my first post but I've been trying to fix this for the last couple of weeks. I tried the scan tools before I found this forum, so I didn't try to disregard warnings etc I just thought I could fix this myself, boy I was wrong.

Infected Computer
Acer One Netbook Windows XP SP3
Running Comodo internet security
History
Getting Browser Redirects with every browser, Opera / Firefox / IE. Other than that the comp seemed to run fine.

Scans (done before before I read not to, .......well most of them ;)

Dr.Web Cureit says I have -----> BackDoor.Tdss.565

gmer says I have the -----> atapi.sys suspicious modification

Tried to run TDSSkiller and would not load get message “Windows cannot not access the specified device, path, or file. You may have inappropriate permissions to access the item”

Combofix says -------------->C:\32788R22fwjfw\hidec.exe ERROR and "Alert Combofix Compromised" May have Virut then will close and disappear from desktop. I also got errors that said “Windows cannot not access the specified device, path, or file. You may have inappropriate permissions to access the item” and "Incompatable only for workstations with ......"

Also scanned with Malwarebytes/ Superantispyware and others..

I disconnected the laptop from the internet and am using the old desktop.

I'm lost, just closed like 30 tabs because I have no Idea on what to do.

I will subscribe to topic and I hope this is a correct post in the right place and I will kiss some serious ass to get someone to help me out.

Thanks

Edited by sickass, 10 April 2010 - 05:30 PM.


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#2 techextreme

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Posted 12 April 2010 - 09:39 AM

I see that you have run ComboFix on your computer. As you may have already found, ComboFix is not recommended to be run unsupervised. Information regarding ComboFix can be found here.

I also noticed that you have the TDSS Rootkit on your machine. That rootkit requires specialized tools which are not permitted in this forum. With that said, this one is best left to the experts, so I'm going to refer you to the Virus, Trojan, Spyware, and Malware Removal Logs Forum.

Please read the Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help in cleaning your computer. Once complete, post a link back to this forum so the HJT team knows what we have tried.

Please be patient as the MRT team is quite busy sometimes and it may take a day or even a few for someone to pickup your log but someone will get back to you.

Techextreme

"Admire those who attempt great things, even though they fail."

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#3 sickass

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Posted 12 April 2010 - 12:25 PM

OK, thanks for the reply tech, I am reading the prep guide now and will post when completed

EDIT:
Link to New Thread in the Virus, Trojan, Spyware, and Malware Removal Logs section

http://www.bleepingcomputer.com/forums/t/309180/browser-redirects-scans-say-rootkit-tdss-and-atapisys/

Edited by sickass, 12 April 2010 - 05:15 PM.


#4 Orange Blossom

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Posted 12 April 2010 - 07:16 PM

Hello,

Now that you have posted a log, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

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