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Deleting Logon Windows


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5 replies to this topic

#1 jackowens

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Posted 21 September 2005 - 12:20 AM

Dear Friends,

I just got a Hewlett-Packard Pavilion dv4000 laptop that, on booting, shows two successive HP logo windows before I get to desktop. I called in for
help in bypassing them and had the following exchange with a Hewlett-
Packard support technician:
********************************************************************

Sophia: Hello John.
Sophia: Welcome to HP Total Care for Pavilion Notebooks. My name is
Sophia. How may I assist you today?
John Owens: Hello, Sophia.
Sophia: Hi John.
John Owens: At bootup, I have a couple of HP logo screens that come
on. I already know about HP, since it's already on the notebook
cover. How can I avoid the bootup screens?
Sophia: You mean on the desktop screen?
John Owens: Desktop screen? I'm talking about the bootup process.
During bootup there are two HP logo screens that come on before I get
to the desktop.
Sophia: Ok.
Sophia: John, I am sorry to say that we cannot change the HP logo
screens during the Boot up process.
John Owens: Do you mean that one can't go into the registry and
change it?
Sophia: I am sorry to say that we cannot do anything to change the
Boot up screen.
John Owens: How can I get in contact with you later?
Sophia: I am providing you the chat session which you can use further.
Sophia: Chat session: 10011011125837822285
John Owens: I know, but how can I get in touch with you later?
Sophia: I am sorry to say that by logging into chat tool you can get
in touch with me.
Sophia: Ignore the last sentence.
Sophia: I mean to say that by logging into Chat tool you can contact
me.
John Owens: Okay.
John Owens: Thanks.
Sophia: You are welcome.
Sophia: Please do not hesitate to contact us if you have any
questions or clarifications. We assure you of our dedicated support,
24 hours, 365 days a year.
Sophia: Thank you for contacting HP and giving us an opportunity to
serve you.
Sophia: Bye John.
Sophia: Good Night!!
John Owens: Bye.
********************************************************************

I suspect that Sophia was giving me merchandising boilerplate.

Is anyone familiar with the procedure for eliminating the
windows in question?

Regards to all,
Jack Owens

BC AdBot (Login to Remove)

 


#2 acklan

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Posted 21 September 2005 - 12:56 AM

Have you checked the BIOS to see if it can be disabled?
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#3 Enthusiast

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Posted 21 September 2005 - 11:39 AM

Are you talking about the Windows splash screen or another one for HP?

#4 jackowens

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Posted 22 September 2005 - 04:23 PM

I thought that the solution would lie in the registry rather than in the BIOS.

What would I look for in the BIOS?

#5 jackowens

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Posted 22 September 2005 - 04:24 PM

The screens are Hewlett-Packard logos, not Microsoft Windows splash.

#6 acklan

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Posted 22 September 2005 - 06:52 PM

I thought that the solution would lie in the registry rather than in the BIOS.

What would I look for in the BIOS?

That would be the XP splash screened controled by registery. You may not be able to turn off the "HP Think" splash screen. It would be a little different for every BIOS, but if you can it will refer to allowing you to observe the BIOS boot sequence.
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