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HELP Please - Virus unknown


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3 replies to this topic

#1 LGTramp

LGTramp

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  • 6 posts
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  • Local time:03:19 PM

Posted 10 April 2010 - 03:14 PM

Can someone please help me. I am having to post this from another computer. The infected laptop can't update or run any spyware detection (I have now tried about six) I have downloaded the gmer file and unzipped it but I can't run the .exe file nor can I delete either the unzipped directory or the zipped file as both now say I need permissions. I was and still am logged on as full administrator. I have attached the DDR log and have the attach file


DDS (Ver_10-03-17.01) - NTFSx86
Run by Administrator at 20:44:21.03 on 10/04/2010
Internet Explorer: 8.0.6001.18904
Microsoft® Windows Vista™ Business 6.0.6002.2.1252.44.1033.18.2046.652 [GMT 1:00]

AV: Norton Internet Security *On-access scanning enabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: Norton Internet Security *enabled* (Outdated) {CBB7EE13-8244-4DAB-8B55-D5C7AA91E59A}
FW: Norton Internet Security *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Windows\system32\lsm.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\EPSON\eEBAPI\eEBSVC.exe
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Windows\system32\CSHelper.exe
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40ST7.EXE
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\MSSQL$ICSL\Binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
c:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\TOSHIBA\Utilities\KeNotify.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Windows\System32\mobsync.exe
C:\Windows\System32\alg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Synaptics\SynTP\SynToshiba.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\AVG\AVG9\avgui.exe
C:\Program Files\AVG\AVG9\avgscanx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Administrator\Desktop\Defogger.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Administrator\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.bbc.co.uk/
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
TB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\TOSCDSPD.exe
uRun: [Google Update] "c:\users\administrator\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [KeNotify] c:\program files\toshiba\utilities\KeNotify.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [Toshiba Registration] c:\program files\toshiba\registration\ToshibaRegistration.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [IaNvSrv] c:\program files\intel\intel matrix storage manager\orom\ianvsrv\IaNvSrv.exe
mRun: [EEventManager] c:\progra~1\epsons~1\eventm~1\EEventManager.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
StartupFolder: c:\users\admini~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\users\admini~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\BBCIPL~1.LNK -
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {C08CAF1D-C0A3-40D5-9970-06D067EAC017} - http://www.webtip.ch/cgi-bin/toshiba/tracker_url.pl?EN
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
TCP: NameServer = 93.188.165.123,93.188.166.143
TCP: {13129DDF-3ADA-4D66-9271-9CD209B9A748} = 93.188.165.123,93.188.166.143
TCP: {3EFA281C-3D64-41ED-A054-022D80ADF3E1} = 93.188.165.123,93.188.166.143
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: avgrsstx.dll
mASetup: >{Z99999999-999-9999-9999-MOT-2K3} - c:\windows\2k3_USR.EXE

================= FIREFOX ===================

FF - ProfilePath - c:\users\admini~1\appdata\roaming\mozilla\firefox\profiles\5w898nnl.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.bbc.co.uk/|http://www.british-gymnastics.org/site/|http://www.ebay.co.uk/|http://www.dimensionsfitness.co.uk/|http://www.google.co.uk/ig?hl=en&source=iglk
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\users\administrator\appdata\local\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 CplIR;Embedded IR Driver;c:\windows\system32\drivers\CplIR.sys [2007-3-6 14848]
R0 iaNvStor;Intel® Turbo Memory Technology NAND Controller;c:\windows\system32\drivers\iaNvStor.sys [2007-4-13 210432]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2010-4-10 217032]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-12-2 216200]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-12-2 29512]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-12-2 242696]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-3-12 308064]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\spyware doctor\bdt\BDTUpdateService.exe [2010-4-10 112592]
R2 CSHelper;CopySafe Helper Service;c:\windows\system32\CSHelper.exe [2009-3-3 266240]
R2 MSSQL$EASIFY;SQL Server (EASIFY);c:\program files\microsoft sql server\mssql.2\mssql\binn\sqlservr.exe [2009-5-27 29262680]
R2 MSSQL$ICSL;MSSQL$ICSL;c:\program files\microsoft sql server\mssql$icsl\binn\sqlservr.exe -sicsl --> c:\program files\microsoft sql server\mssql$icsl\binn\sqlservr.exe -sICSL [?]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2010-4-10 366840]
R2 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2010-4-10 1142224]
R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2008-11-17 3668480]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-9-20 21504]
S3 hcw95bda;Hauppauge MOD7700 Tuner Driver;c:\windows\system32\drivers\hcw95bda.sys [2008-10-3 467456]
S3 hcw95rc;Hauppauge MOD7700 IR Driver;c:\windows\system32\drivers\hcw95rc.sys [2008-10-3 15488]
S3 SQLAgent$ICSL;SQLAgent$ICSL;c:\program files\microsoft sql server\mssql$icsl\binn\sqlagent.exe -i icsl --> c:\program files\microsoft sql server\mssql$icsl\binn\sqlagent.EXE -i ICSL [?]
S3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2008-9-20 16896]
S3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\drivers\WSDScan.sys [2008-9-20 19968]

=============== Created Last 30 ================

2010-04-10 19:43:15 0 ----a-w- c:\users\administrator\defogger_reenable
2010-04-10 19:20:22 0 d-----w- c:\program files\Trend Micro
2010-04-10 18:28:41 681472 ----a-w- c:\windows\isRS-000.tmp
2010-04-10 18:24:27 0 d-----w- c:\windows\pss
2010-04-10 18:12:02 0 d-----w- c:\users\admini~1\appdata\roaming\PC Tools
2010-04-10 18:12:02 0 d-----w- c:\programdata\PC Tools
2010-04-10 18:12:02 0 d-----w- c:\program files\Spyware Doctor
2010-04-10 18:12:02 0 d-----w- c:\program files\common files\PC Tools
2010-04-10 08:58:30 0 d-----w- C:\VundoFix Backups
2010-04-10 07:44:45 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-04-09 23:00:46 1920 ----a-w- c:\windows\system32\drivers\kgpfr2.cfg
2010-04-09 21:51:57 20992 ----a-w- c:\windows\system32\drivers\kgpcpy.cfg
2010-04-09 21:19:34 0 d-----w- c:\programdata\SITEguard
2010-04-09 21:17:32 0 d-----w- c:\programdata\STOPzilla!
2010-04-09 21:17:32 0 d-----w- c:\program files\common files\iS3
2010-04-08 18:28:38 183808 ----a-w- c:\windows\Pnomua.exe
2010-04-06 19:01:45 0 d-----w- c:\programdata\eBay
2010-04-06 19:01:45 0 d-----w- c:\program files\eBay
2010-04-04 21:09:53 0 d-----w- c:\program files\Bonjour
2010-04-04 16:22:26 49152 ----a-r- c:\windows\system32\inetwh32.dll
2010-04-04 16:22:26 1044480 ----a-r- c:\windows\system32\roboex32.dll
2010-03-29 22:35:50 24064 ----a-w- c:\windows\system32\nshhttp.dll
2010-03-29 22:35:48 411648 ----a-w- c:\windows\system32\drivers\http.sys
2010-03-29 22:35:48 30720 ----a-w- c:\windows\system32\httpapi.dll
2010-03-18 12:09:45 0 d-----w- C:\SWANS FILES
2010-03-17 20:53:42 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-03-17 20:53:42 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-03-12 08:43:45 12464 ----a-w- c:\windows\system32\avgrsstx.dll

==================== Find3M ====================

2010-04-04 21:36:12 86016 ----a-w- c:\windows\inf\infpub.dat
2010-04-04 21:36:12 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-04-04 21:36:12 143360 ----a-w- c:\windows\inf\infstor.dat
2010-03-12 08:43:48 242696 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-03-12 08:42:41 216200 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-03-10 10:36:36 217032 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2010-02-23 06:39:13 916480 ----a-w- c:\windows\system32\wininet.dll
2010-02-23 06:33:45 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-02-23 06:33:45 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-02-23 04:55:36 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-02-19 23:47:50 3604480 ----a-w- c:\windows\system32\GPhotos.scr
2010-02-12 10:46:14 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-02-12 10:46:14 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-02-12 10:32:56 293376 ----a-w- c:\windows\system32\browserchoice.exe
2010-01-25 12:00:35 471552 ----a-w- c:\windows\system32\secproc_isv.dll
2010-01-25 12:00:35 152576 ----a-w- c:\windows\system32\secproc_ssp_isv.dll
2010-01-25 12:00:35 152064 ----a-w- c:\windows\system32\secproc_ssp.dll
2010-01-25 12:00:22 471552 ----a-w- c:\windows\system32\secproc.dll
2010-01-25 11:58:52 332288 ----a-w- c:\windows\system32\msdrm.dll
2010-01-25 08:21:20 526336 ----a-w- c:\windows\system32\RMActivate_isv.exe
2010-01-25 08:21:20 346624 ----a-w- c:\windows\system32\RMActivate_ssp_isv.exe
2010-01-25 08:21:18 518144 ----a-w- c:\windows\system32\RMActivate.exe
2010-01-25 08:21:18 347136 ----a-w- c:\windows\system32\RMActivate_ssp.exe
2010-01-23 09:26:13 2048 ----a-w- c:\windows\system32\tzres.dll
2010-01-22 08:56:28 149456 ----a-w- c:\windows\SGDetectionTool.dll
2010-01-22 08:56:24 165840 ----a-w- c:\windows\PCTBDRes.dll
2010-01-22 08:56:24 1652688 ----a-w- c:\windows\PCTBDCore.dll
2010-01-22 08:55:54 767952 ----a-w- c:\windows\BDTSupport.dll
2010-01-04 17:06:28 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-10-17 02:31:10 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:07 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:07 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:07 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:07 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-12-01 22:58:41 245760 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-10-28 18:16:59 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-03-30 23:20:54 56 --sha-r- c:\windows\system32\9AF64753FD.sys
2002-04-16 10:27:54 5 --sha-w- c:\windows\system32\CdI5T.drv
2009-03-30 23:20:54 3766 --sha-w- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 20:48:23.69 ===============


Any help would be very gratefully received.

Lorraine

BC AdBot (Login to Remove)

 


#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:03:19 PM

Posted 12 April 2010 - 11:26 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 LGTramp

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Posted 13 April 2010 - 03:55 AM

Thank you for coming back to me. Thankfully, after 5 days, much rooting about, heaps of downloads and language best not described, I think I have managed to clear the problem.

#4 schrauber

schrauber

    Mr.Mechanic


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Posted 13 April 2010 - 03:20 PM

Since this issue appears to be resolved ... this Topic has been closed.

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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