My laptop was infected by "Your Protection". I followed the uninstall guide of your website.
But when Malwarebytes' Anti-Malware is removing the infected files, it always requires a reboot in order to remove two of them :
C:\WINDOWS\system32\drivers\qsmlu.sys (Rootkit.Agent) -> Delete on reboot.
C:\WINDOWS\system32\drivers\vjubm.sys (Rootkit.Agent) -> Delete on reboot.]
So i tried to delete these files manually, but it 's impossible. When i click on the "Quarantine" button, there's no file nore message.
When i open my antivirus Norton, a message advertises me that it can't analyse the files.
So i put in quarantine the two files with Norton anti-virus, but i would like to delete them definitly. How can i do ??
Thanks for you help.
Edited by Orange Blossom, 11 April 2010 - 03:01 PM.
Move to AII as no logs posted. ~ OB