Posted 11 April 2010 - 09:21 AM
Okay, I have followed all the steps in the post you provided and although it appears rkill ran okay I still cannot run malwarebytes. Additional information was found about my problem such as windows recovery console is not installed on my pc and still is not present, when I attempt to access user accounts all I get is a blank box, and when I attempt to use IE all I get is a box that flashes briefly on the screen and then nothing. I also downloaded SuperAntiVirus to a usb flash drive and attempted to run it on the infected pc but get an initialization error during setup. Any other suggestion?