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Redirect virus...among other things


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#1 jessitron

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Posted 09 April 2010 - 08:03 PM

Hello, I've been having major problems since Tuesday night. First, I got attacked with the fake alert virus and my unknowing partner clicked "heal". Although he didn't go further than that, it opened the door for more attacks and ultimately, I was unable to open any exe files. After a bunch of work in safe mode, i was able to get malwarebytes to scan, which eliminated enough of the problem for me to be able to get in and run an avg scan. once i thought i got everything cleaned up, google started to redirect. Now, it's redirecting pretty frequently and none of my scans are picking up anything! Help!

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#2 boopme

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Posted 09 April 2010 - 09:41 PM

Hello..

First run RKill....

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Do not reboot your computer after running rkill as the malware programs will start again.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Follow with TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download link


Now an SAS scan:
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Post back MBAM and SAS llogs and an update on the situation.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 jessitron

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Posted 10 April 2010 - 06:16 PM

Here's the MBAM log....although I wasn't able to run rkill as admin., it did seem to run fine with a double-click (I'm running Vista).

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3976

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

4/10/2010 4:12:16 PM
mbam-log-2010-04-10 (16-12-16).txt

Scan type: Quick scan
Objects scanned: 110108
Time elapsed: 6 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 jessitron

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Posted 10 April 2010 - 07:26 PM

Although everything went smoothly when I did an SAS scan in safe mode (it went exactly as dictated in the instructions), the log is nowhere to be found. I can open the place where the file should be, but it isn't listed. For that matter, none are listed....of course, I just downloaded it so there should only be one log, but alas, there is nothing. There were 39 files that were threats (tracking cookies). Should I try again?

#5 boopme

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Posted 10 April 2010 - 09:11 PM

Hello,
Sometimes this happens and it comes back after a shut down and reboot. Also it sometimes shows up in the Admin or other user account.

No, don't run it again as it was only cookies. Your malware is being protected.
We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 and not here,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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