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Infected with multiple(?) malware


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3 replies to this topic

#1 hanzue

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Posted 08 April 2010 - 07:27 PM

So AVG has been telling me that there are fake svchost.exe's in the temp folder in folders with names like 'exyk' (just random letters) and that there is this malware called msxsltsso.dll.

The thing is, nothing has been working for me. I've tried what others tried when I read their topics. Hitman Pro didn't seem to do anything and no one has encountered msxsltsso.dll as a virus(which lead to me believe it might be legit.)

So please, help me out here. I've exhausted all that I know, no matter how little, about removing these kinds malicious software. Any suggestions?

EDIT: Oh, I forgot to mention that I have my DDS logs ready and I am about to start the GMER log. So just mention it if I have to upload them somewhere or something.

Edited by hanzue, 08 April 2010 - 07:30 PM.


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#2 boopme

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Posted 08 April 2010 - 10:32 PM

Hello,The file MSXSLTSSO.DLL is a Adware.Vundo Variant. We should get it with SAS.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


If you have a GMER log post it ,but not the DDS.


Please ask any needed questions,post logs and Let us know how the PC is running now.
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#3 hanzue

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Posted 08 April 2010 - 10:47 PM

Thanks for the response! Really appreciate it. Ill edit this post with any new updates after I try the above steps.

EDIT: Now I know my pc was down with something bad. After I scanned it with SUPER, it asked me to reboot. Upon reboot it wanted me to check the drive C: for consistency or something, so I let it. The usual chkdisk never really did any harm. After the checking, it asked for a reboot and now, im just booting up to a black screen. When i try to boot into safe mode, it stops at ntfs.sys and stops completely. O.O any suggestions? Damn virus. Using my phone to post this if you wanted to know.

Edited by hanzue, 08 April 2010 - 11:43 PM.


#4 Orange Blossom

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Posted 09 April 2010 - 10:58 AM

Hello,

Because you have posted a log here: http://www.bleepingcomputer.com/forums/t/308241/infected-with-rootkit-that-creates-svchostexe-in-temp-folder/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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