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Virus During Startup. Need Help ASAP Please.


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#1 RishK

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Posted 08 April 2010 - 06:32 PM

Hi My Name is RishK, thumbup2.gif
I have recently downloaded a application, which i thought was a hack for a game and ended up being a virus.
The problem i am facing is,
- When i start up my computer a small box pops up on the top left corner saying "Starting Up Personlized Settings for Winlogon.exe (or something like that)"
-Then when it finishes loading it is extremely slow and when i open task manager there is this task called "SHagqnHwomW" which keeps multiplying slowly, and when i click "Go to Process" it goes to the "Winlogon.exe" process.
- I have to keep clicking end process as the Process keeps showing up to close it.
- When i try to close the "Winlogon.exe" process it gives me a message saying This is a critical process. Task Manager Cannot Close it.
- Right now as we talk i got a error saying "There is no disk in the drive. Please insert a disk into drive". and when i click cancel it makes a sound on my computer and pops back immediately.

Here is my Logfile for HiJackThis-


Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 4:26:21 PM, on 4/8/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Qtityb.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\DOCUME~1\User\LOCALS~1\Temp\2996671_mypicssssssssssssssssss.exe
C:\DOCUME~1\User\LOCALS~1\Temp\Qcg.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: # Copyright 1993-1999 Microsoft Corp.
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HKLM] C:\WINDOWS\system32\Winlog\Winlogon.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [HKCU] C:\WINDOWS\system32\Winlog\Winlogon.exe
O4 - HKCU\..\Run: [YVIBBBHA8C] C:\DOCUME~1\User\LOCALS~1\Temp\Qcg.exe
O4 - HKCU\..\Run: [windows.jpg.exe] C:\Documents and Settings\User\My Documents\My Pictures
O4 - HKCU\..\Run: [svchost32.exe] C:\Documents and Settings\User\Local Settings\Temp
O4 - HKLM\..\Policies\Explorer\Run: [Policies] C:\WINDOWS\system32\Winlog\Winlogon.exe
O4 - HKCU\..\Policies\Explorer\Run: [Policies] C:\WINDOWS\system32\Winlog\Winlogon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D4003189-95B1-4A2F-9A87-F2B03665960D} (VodClient Control Class) - http://www.cric7.com/vjocx-en-black.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{935E4C23-3EE9-45DC-9989-98E2427BFB5C}: NameServer = 93.188.163.138,93.188.161.123
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 93.188.163.138,93.188.161.123
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 93.188.163.138,93.188.161.123
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 93.188.163.138,93.188.161.123
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 7044 bytes

Edited by Budapest, 08 April 2010 - 06:43 PM.
Moved from XP ~BP


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#2 RishK

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Posted 08 April 2010 - 08:07 PM

Hi My Name is RishK, thumbup2.gif
I have recently downloaded a application, which i thought was a hack for a game and ended up being a virus.
The problem i am facing is,
- When i start up my computer a small box pops up on the top left corner saying "Starting Up Personlized Settings for Winlogon.exe (or something like that)"
-Then when it finishes loading it is extremely slow and when i open task manager there is this task called "SHagqnHwomW" which keeps multiplying slowly, and when i click "Go to Process" it goes to the "Winlogon.exe" process.
- I have to keep clicking end process as the Process keeps showing up to close it.
- When i try to close the "Winlogon.exe" process it gives me a message saying This is a critical process. Task Manager Cannot Close it.
- Right now as we talk i got a error saying "There is no disk in the drive. Please insert a disk into drive". and when i click cancel it makes a sound on my computer and pops back immediately.
-i have posted a pic of the virus in my download link


HERES MY "DDS" LOG FILE.
(other log files are attached.)

DDS (Ver_10-03-17.01) - NTFSx86
Run by User at 16:58:52.04 on Thu 04/08/2010
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_19
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.639.221 [GMT -7:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Qtityb.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\ctfmon.exe
C:\DOCUME~1\User\LOCALS~1\Temp\Qcg.exe
C:\Documents and Settings\User\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uInternet Connection Wizard,ShellNext = iexplore
uRun: [HKCU] c:\windows\system32\winlog\Winlogon.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [YVIBBBHA8C] c:\docume~1\user\locals~1\temp\Qcg.exe
mRun: [HKLM] c:\windows\system32\winlog\Winlogon.exe
uExplorerRun: [Policies] c:\windows\system32\winlog\Winlogon.exe
mExplorerRun: [Policies] c:\windows\system32\winlog\Winlogon.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {070WSSBM-81K3-73HE-137G-6MKES7OG21CP} - c:\windows\system32\winlog\Winlogon.exe
Hosts: 127.0.0.1 www.symantec.com
Hosts: 127.0.0.1 www.virustotal.com
Hosts: 127.0.0.1 www.symantec.com
Hosts: 127.0.0.1 www.virustotal.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\user\applic~1\mozilla\firefox\profiles\amcnvr4f.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2384137&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - Search Powered by Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.ca/
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2384137&SearchSource=2&q=
FF - component: c:\documents and settings\user\application data\mozilla\firefox\profiles\amcnvr4f.default\extensions\{31c7d459-9cc3-44f2-9dca-fc11795309b4}\components\FFExternalAlert.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npijjiautoinstallpluginff.dll
FF - plugin: c:\program files\mozilla firefox\plugins\nptgeqplugin.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]

=============== Created Last 30 ================

2010-04-08 23:57:44 0 ----a-w- c:\documents and settings\user\defogger_reenable
2010-04-08 23:25:37 0 d-----w- c:\program files\TrendMicro
2010-04-07 23:47:01 0 d-----w- c:\windows\system32\NtmsData
2010-04-07 23:27:13 509 ----a-w- C:\Documents
2010-04-07 22:25:35 177664 ----a-w- c:\windows\Qtityb.exe
2010-04-07 17:56:58 177664 ----a-w- c:\windows\Qtitya.exe
2010-04-07 02:44:56 35381 ----a-w- c:\docume~1\user\applic~1\SQLite3.dll
2010-04-05 20:46:41 0 d-----w- c:\docume~1\user\applic~1\Moyea
2010-04-02 01:55:04 9728 ----a-w- c:\windows\system32\uc_karos_launching.dll
2010-03-31 19:17:00 426704 ----a-w- c:\windows\system32\uc_wepic_launching.dll
2010-03-30 00:14:23 3499352 ----a-w- c:\windows\system32\GameMon.des
2010-03-30 00:14:00 5174 ----a-w- c:\windows\system32\nppt9x.vxd
2010-03-30 00:14:00 4682 ----a-w- c:\windows\system32\npptNT2.sys
2010-03-30 00:13:44 0 d-----w- c:\program files\common files\INCA Shared
2010-03-30 00:01:41 0 d-----w- C:\ijji
2010-03-29 23:33:20 61440 ----a-w- c:\windows\system32\uc_atlantica_launching.dll
2010-03-29 23:33:20 53248 ----a-w- c:\windows\system32\uc_luminary_launching.dll
2010-03-29 23:33:19 86624 ----a-w- c:\windows\system32\ijjiChannelingPlugin.dll
2010-03-29 23:33:19 713312 ----a-w- c:\windows\system32\ijjiSetup.exe
2010-03-29 23:33:19 62048 ----a-w- c:\windows\system32\ijjiProcessRestarter.exe
2010-03-29 23:33:19 57952 ----a-w- c:\windows\system32\ijjiPlugin2.dll
2010-03-29 23:33:15 0 d-----w- c:\program files\ijji

==================== Find3M ====================

2010-04-08 23:42:57 75491 ---ha-w- c:\docume~1\user\applic~1\logs.dat
2010-03-16 18:59:04 75264 ----a-w- c:\windows\system32\uc_holybeast_launching.dll
2010-03-16 18:59:04 64000 ----a-w- c:\windows\system32\uc_sfighters_launching.dll
2010-03-16 18:59:04 208384 ----a-w- c:\windows\system32\uc_rohan_launching.dll
2010-03-16 18:59:04 147456 ----a-w- c:\windows\system32\uc_neosteam_launching.dll
2010-03-09 11:28:20 411368 ----a-w- c:\windows\system32\deploytk.dll
2010-02-26 06:12:23 662016 ----a-w- c:\windows\system32\wininet.dll
2010-02-26 06:12:17 81920 ----a-w- c:\windows\system32\ieencode.dll
2001-11-23 04:08:20 712704 ----a-r- c:\windows\inf\other\AUDIO3D.DLL
2006-01-20 19:45:03 360448 --sh--r- c:\windows\system32\winlog\Winlogon.exe

============= FINISH: 16:59:39.89 ===============

Attached Files


Edited by RishK, 09 April 2010 - 05:51 PM.
Merged topics. ~ OB


#3 RishK

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Posted 09 April 2010 - 06:27 PM

EDITTTT.................. THISSS VIRUS IS CALLED "WINLOGON.EXE virus" PLEASEE NEED HELP ASAPP!

It is a WINLOGON.EXE process that keeps appearing in my task manager and msconfig. Impossible to end the process in task manager as it has somehow disguised itself as a critical system process like the real winlogon.exe. When i uncheck it in msconfig and reboot, it just keeps coming back both in my process list and msconfig.

I have tried ad-aware, spybot, panda and trendmicro online scans, but none have done the trick. I even tried to use Killbox to end the process, but when i did that the computer immediately goes to a BSOD and reboots.

Oh and yes, even though the process is supposedly from a WINLOGON.exe file residing in my C:\Windows directory (as i saw from msconfig), i was unable to locate any such file in the directory.

HELP HELP HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the Malware Response Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take several days, up to more than a week, perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

Thank you for understanding.

Elise - forum moderator

Edited by elise025, 11 April 2010 - 07:24 AM.


#4 myrti

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Posted 12 April 2010 - 09:59 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
  5. In the custom scan box paste the following:
    CODE
    netsvcs
    msconfig
    safebootminimal
    safebootnetwork
    activex
    drivers32
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    /md5stop
    %systemroot%\*. /mp /s
  6. Push the button.
  7. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

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regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#5 myrti

myrti

    Sillyberry


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Posted 19 April 2010 - 10:09 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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