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Windows 7


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2 replies to this topic

#1 pawlito

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Posted 08 April 2010 - 05:01 AM

My system (windows 7) was infected by several viruses probably trojans. I've tried to delete these with almost all tools and it's been almost 100% clean, but for certain there is something left, I'm not sure what it is but it causes the system to reboot when i search google with firefox (latest version). I get an error that says "Search has moved here" and the second after it reboots. The antivirus program does not found anything. Now I'm seeking for expert help, please if you can help me it would be much appreciated! This is a log i saved from Hijack This if you find any something strange let me know

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:42:15, on 2010-04-08
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O1 - Hosts: 89.149.249.198 www.google.de
O1 - Hosts: 89.149.249.198 www.google.fr
O1 - Hosts: 89.149.249.198 www.google.com.br
O1 - Hosts: 89.149.249.198 www.google.it
O1 - Hosts: 89.149.249.198 www.google.es
O1 - Hosts: 89.149.249.198 www.google.co.jp
O1 - Hosts: 89.149.249.198 www.google.com.mx
O1 - Hosts: 89.149.249.198 www.google.ca
O1 - Hosts: 89.149.249.198 www.google.com.au
O1 - Hosts: 89.149.249.198 www.google.nl
O1 - Hosts: 89.149.249.198 www.google.co.za
O1 - Hosts: 89.149.249.198 www.google.be
O1 - Hosts: 89.149.249.198 www.google.gr
O1 - Hosts: 89.149.249.198 www.google.at
O1 - Hosts: 89.149.249.198 www.google.se
O1 - Hosts: 89.149.249.198 www.google.ch
O1 - Hosts: 89.149.249.198 www.google.pt
O1 - Hosts: 89.149.249.198 www.google.dk
O1 - Hosts: 89.149.249.198 www.google.fi
O1 - Hosts: 89.149.249.198 www.google.ie
O1 - Hosts: 89.149.249.198 www.google.no
O1 - Hosts: 89.149.249.198 www.google.ru
O1 - Hosts: 89.149.249.198 www.google.ua
O1 - Hosts: 89.149.249.198 www.google.pl
O1 - Hosts: 89.149.249.198 www.google.ro
O1 - Hosts: 89.149.249.198 www.google.co.nz
O1 - Hosts: 89.149.249.198 www.google.in
O1 - Hosts: 89.149.249.198 www.google.th
O1 - Hosts: 89.149.249.198 www.google.tr
O1 - Hosts: 89.149.249.198 www.google.hu
O1 - Hosts: 89.149.249.198 www.google.cr
O1 - Hosts: 89.149.249.198 www.google.lv
O1 - Hosts: 89.149.249.198 www.google.lt
O1 - Hosts: 89.149.249.198 www.google.bg
O1 - Hosts: 89.149.249.198 www.google.be
O1 - Hosts: 89.149.249.198 www.google.vn
O1 - Hosts: 89.149.249.198 www.google.ve
O1 - Hosts: 89.149.249.198 www.google.sw
O1 - Hosts: 89.149.249.198 search.yahoo.com
O1 - Hosts: 89.149.249.198 us.search.yahoo.com
O1 - Hosts: 89.149.249.198 uk.search.yahoo.com
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKCU\..\Run: [Emotum Mobile Broadband] C:\Program Files\Emotum\Mobile Broadband\Mobile.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [HijackThis startup scan] C:\Program Files\Trend Micro\HijackThis\HijackThis.exe /startupscan
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: gport_ - C:\Windows\SYSTEM32\gport_.dll
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: F-Secure Installer restarter (FSIHS) - Unknown owner - C:\Users\pablo\AppData\Local\Temp\Installer\00000001\bootstrap\fsihs.exe (file missing)
O23 - Service: Tjänsten Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Norton PC Checkup Application Launcher - Symantec Corporation - C:\Program Files\Norton PC Checkup\Engine\2.0.2.543\SymcPCCULaunchSvc.exe
O23 - Service: Sony Ericsson OMSI download service (OMSI download service) - Unknown owner - C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe
O23 - Service: Common Client Job Manager Service (PCCUJobMgr) - Symantec Corporation - C:\Program Files\Norton PC Checkup\Engine\2.0.2.543\ccSvcHst.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

--
End of file - 5289 bytes


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#2 Elise

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Posted 12 April 2010 - 05:01 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 Elise

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Posted 17 April 2010 - 01:48 PM

Due to lack of feedback this topic is now closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

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