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Can't Seem To Get Rid Of Virus


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#1 drmario23

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Posted 08 April 2010 - 09:41 AM

I have some kind of virus on my computer. I keep removing it with Malwarebytes and Super AntiSpyware, but it keeps coming back somehow. I have some type of search redirector. It's also causing my computer to run slow, and I get those fake pop-ups that say things like "Your computer may be infected! Click here for free scan!"

Here are my logs. Please help!(Note: Malwarebytes found nothing during the last scan, but I'm posting the log anyway. Super AntiSpyware found 25 problems)

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3967

Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

4/8/2010 7:35:28 AM
mbam-log-2010-04-08 (07-35-28).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 257037
Time elapsed: 2 hour(s), 37 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)






SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/08/2010 at 06:46 AM

Application Version : 4.29.1004

Core Rules Database Version : 4781
Trace Rules Database Version: 2593

Scan type : Complete Scan
Total Scan Time : 01:48:52

Memory items scanned : 611
Memory threats detected : 0
Registry items scanned : 7125
Registry threats detected : 0
File items scanned : 31425
File threats detected : 25

Adware.Tracking Cookie
C:\Users\Joseph\AppData\Roaming\Microsoft\Windows\Cookies\joseph@atdmt[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ad.yieldmanager[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@xml.trafficengine[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@dc.tremormedia[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@doubleclick[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@clickpayz1.91462.asklots[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@atdmt[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@revenue[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@apmebf[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@advertise[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ru4[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@adbrite[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@invitemedia[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@trafficengine[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@adserver.adtechus[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@collective-media[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@realmedia[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@content.yieldmanager[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@content.yieldmanager[3].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@fastclick[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@revsci[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@network.realmedia[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@imrworldwide[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@smartadserver[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@www.icityfind[1].txt

Edited by drmario23, 08 April 2010 - 09:46 AM.


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#2 drmario23

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Posted 08 April 2010 - 05:14 PM

I just ran Malwarebytes again and it found 12 infections, which I've removed. I'm posting an updated log below. If anyone could please help me, I'd appreciate it. I keep getting rid of the viruses, but they keep coming back.

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3969

Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

4/8/2010 6:07:34 PM
mbam-log-2010-04-08 (18-07-34).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 257181
Time elapsed: 2 hour(s), 47 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 12

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Qoobox\Quarantine\C\ProgramData\ave.exe.vir (Rogue.MultipleAV) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\Users\Joseph\AppData\Local\av.exe.vir (Rogue.MultipleAV) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\Users\Joseph\AppData\Local\ave.exe.vir (Rogue.MultipleAV) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\Users\Joseph\AppData\Local\MSASCui.exe.vir (Rogue.MultipleAV) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\Users\Joseph\AppData\Local\vma.exe.vir (Rogue.MultipleAV) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\Users\Joseph\AppData\Local\avG\av.exe.vir (Rogue.MultipleAV) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\Users\Joseph\AppData\Local\avG\ave.exe.vir (Rogue.MultipleAV) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\Users\Joseph\AppData\Local\avG\MSASCui.exe.vir (Rogue.MultipleAV) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\Users\Joseph\AppData\Local\Microsoft\Windows Defender\av.exe.vir (Rogue.MultipleAV) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\Users\Joseph\AppData\Local\Microsoft\Windows Defender\ave.exe.vir (Rogue.MultipleAV) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\Users\Joseph\AppData\Local\Microsoft\Windows Defender\MSASCui.exe.vir (Rogue.MultipleAV) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\Users\Joseph\AppData\Local\Microsoft\Windows Defender\vma.exe.vir (Rogue.MultipleAV) -> Quarantined and deleted successfully.

#3 drmario23

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Posted 08 April 2010 - 10:01 PM

Still waiting for help. Please, anyone, I'm still having problems.

#4 boopme

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Posted 08 April 2010 - 10:23 PM

It seems that after you ran combofix it was removed.
Remove ComboFix now that it is done.
To uninstall ComboFix, press the WINKEY + R keys on your keyboard or go to Posted Image > Run... and in the Open dialog box, type:
ComboFix /Uninstall
  • Posted Image
  • Press OK.
  • Doing this will:[list]
  • Delete ComboFix's related folders and files.
  • Reset the clock settings.
  • Hide file extensions.
  • Hide System/Hidden files.
  • Clear the System Restore cache to prevent possible reinfection.
  • Create a new Restore point.
-- Vista users, users can refer to these instructions: How to Enable Run Command in Vista


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 drmario23

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Posted 09 April 2010 - 03:05 PM

I did everything you said and I still have some search redirector that I can't seem to get rid of.

#6 boopme

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Posted 09 April 2010 - 04:00 PM

Malwarebytes came back clean?

Please read and follow all these instructions very carefully.
  • Please download GooredFix and save it to your Desktop.
  • Double-click GooredFix.exe to run it.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).

Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
  • Click Posted Image > Run..., then copy and paste this command into the open box: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 drmario23

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Posted 09 April 2010 - 08:43 PM

I can't post the Eset log, because I can't find the "Run" option in my start menu. Eset found and removed 18 infections though. Here's the GooredFix log.

GooredFix by jpshortstuff (08.01.10.1)
Log created at 19:26 on 09/04/2010 (Joseph)
Firefox version 3.0.18 (en-US)

========== GooredScan ==========


========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
browserhighlighter@ebay.com [13:33 26/04/2009]
talkback@mozilla.org [00:49 16/10/2009]
{972ce4c6-7e08-4474-a285-3208198ce6fd} [00:41 09/03/2009]

C:\Users\Joseph\Application Data\Mozilla\Firefox\Profiles\g4dnas4x.default\extensions\
staged-xpis [04:51 15/07/2009]
toolbar@ask.com [14:59 10/10/2009]
twitzerTiny@shorttext.com [04:51 15/07/2009]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{20a82645-c095-46ed-80e3-08825760534b}"="c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [07:14 08/08/2009]

-=E.O.F=-

#8 boopme

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Posted 09 April 2010 - 09:02 PM

In Vista just click Start
then click in the Start search box directly above it.
Paste this on there
C:\Program Files\EsetOnlineScanner\log.txt

If you really want to find the old XP way//
Start Button, Properties, Start Menu and Customize. Scroll down, until you see Run Command and tick the box.

How about the redirects?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 drmario23

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Posted 09 April 2010 - 09:17 PM

I'm using Vista, and it can't find it when I type that in the search bar. And yeah, the search redirects are still happening.

#10 boopme

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Posted 09 April 2010 - 09:27 PM

Rats!! We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 and not here,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 Orange Blossom

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Posted 11 April 2010 - 03:08 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/308592/cant-get-rid-of-virus-dds-and-gmer-logs/ from which I have removed your bumping posts, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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