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Cannot connect from Desktop but can from laptop


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#1 bryan767

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Posted 08 April 2010 - 01:22 AM

so after 2 days of pulling my hair out trying to figure this out, i give up and lay my woes on you guys *hasnt failed me yet*.. anyways:

i just moved to a new house, today our internet was turned on (cable, used to be dsl). i plugged the laptop into a ethernet cable from the wall in my room and i have internet. i tried plugging my desktop into the very same ethernet and it doesnt do anything.

i tried installing new drivers, which got me a little farther.. i had a ? mark next to my ethernet controller before and now its setup for the correct one i have on my MSI mother board.. but HERES THE WEIRDER PART. i hooked my WORKING router up, my xbox, itouch, and laptop can connect wirelessly but my desktop cant. HOWEVER i CAN connect my desktop to 3 over my neighbors networks which are in range and unsecure *my router does not have a wep on it*

when my router is hooked up and working, from the desktop i can type in the 192.168.1.1 and connect and change settings on the router.. but its not giving me the internet. i turned off all of my firewalls, and still nothing!


anyhelp is much appreciated!

heres my ipconfig btw:
Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Games>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : BRYANS-COMPUTER
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : myhome.westell.com

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . : myhome.westell.com
Description . . . . . . . . . . . : NETGEAR WG311 802.11g Wireless PCI A
dapter
Physical Address. . . . . . . . . : 00-09-5B-94-61-CD
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Thursday, April 08, 2010 2:00:23 AM
Lease Expires . . . . . . . . . . : Friday, April 09, 2010 2:00:23 AM

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® PRO/1000 CT Network Connect
ion
Physical Address. . . . . . . . . : 00-0C-76-3C-BE-E6
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.254.246
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

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#2 CaveDweller2

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Posted 08 April 2010 - 02:30 AM

Try disabling the wireless network, connect the Ethernet back up, open a command prompt, type ipconfig /release, hit Enter then type ipconfig /renew and hit enter. It shouldn't give you an error.

Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#3 bryan767

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Posted 08 April 2010 - 11:20 AM

it says:

"an error occurred while renewing interface local area connection 2: unable to contact your DHCP server. request timed out"

also.. its no longer a westell modem, its a arries box.

heres a new ipconfig with the wireless adapter diasbled.

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Games>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : BRYANS-COMPUTER
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® PRO/1000 CT Network Connect
ion
Physical Address. . . . . . . . . : 00-0C-76-3C-BE-E6
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 255.255.255.255

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® PRO/1000 CT Network Connect
ion
Physical Address. . . . . . . . . : 00-0C-76-3C-BE-E6
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.254.246
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 169.254.254.246

C:\Documents and Settings\Games>


Edited by bryan767, 08 April 2010 - 11:48 AM.


#4 CaveDweller2

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Posted 08 April 2010 - 04:32 PM

It shows 2 connections like that? Both the same except one has zeros and the other the windows default 169.

Did you or the cable people hook your router up to the home's network?

Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#5 bryan767

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Posted 08 April 2010 - 05:10 PM

i tried hooking the router up. the cable guy just put the box thing down stairs. for some reason every other computer in the house could connect via wireless to the router but my desktop. and for some reason it still cannot connect to my dhcp server.

so i reset the router, and tried to re-install it to our network and now no one can connect to the through the router, but i can still connect to the router. now i have experience doing these kinds of things, im not really thhhat much of a noob, but i have no idea.

i re-enabled the wireless and it shows:

ip address: 192.168.2.1
subnet: 255.255.255.0
default gateway: 192.168.2.1
dhcp server: 192.168.2.1
Dns: 192.168.2.1

#6 CaveDweller2

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Posted 08 April 2010 - 06:14 PM

What is the make and model of the router?

Is this correct a correct statement - Your cable modem is connected to your router, then the router is plugged into the network that is installed in your house.

can any of them connect wired? I am asking because you mentioned the laptop could but not the desktop, was the laptop connected wireless as well?

And I am asking this just to make sure, you are sure the house is wired for a network? It wasn't a phone jack you plugged into.

Edited by CaveDweller2, 08 April 2010 - 06:16 PM.

Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#7 bryan767

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Posted 08 April 2010 - 06:25 PM

What is the make and model of the router?

Is this correct a correct statement - Your cable modem is connected to your router, then the router is plugged into the network that is installed in your house.

can any of them connect wired? I am asking because you mentioned the laptop could but not the desktop, was the laptop connected wireless as well?

And I am asking this just to make sure, you are sure the house is wired for a network? It wasn't a phone jack you plugged into.



Linksys wrt54g

the cable modem is in the living room connected to the phone and ethernet jack. it only has one IN for phone and one OUT for ethernet..

in my room the router is connected to the ethernet jack. the router does not get internet for my desktop, yet i can connect via the laptop to that router. i can also plug the laptop into the ethenet cable from the wall in my room and get the internet to work via the ethernet cable. but if i try to connect my desktop via wireless there is no internet but im connected to the router. and its the same when i directly plug into ethenet on the desktop.

yes like i said, the laptop will connect under a wired connection

yes, im am positive the house is wired for a network because my room the orignal owners computer room.

i think its confusing itself, iv never used a ethernet connection on the desktop before, but iv setup the router using the desktop numerous times.. but its always used wireless to connect (i built the computer)

Edited by bryan767, 08 April 2010 - 06:28 PM.


#8 CaveDweller2

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Posted 08 April 2010 - 07:25 PM

Ok so you do not have the modem and router directly connected? I think that is the issue. You need to run a Ethernet cord from the modem directly into your router then connect the router to the house network.

Who is your ISP?

Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#9 bryan767

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Posted 09 April 2010 - 04:07 PM

i tried hooking up the router to the cable box but it doesnt work unless the ethernet cable from the cable box goes straight into the wall. maybe the router just doesnt work for this ISP or cable box?

but still for some reason my desktop just doesnt like ethernet cables. like, when i plug it in, it shows the local area connection trying to retrieve information and all.. but it can never configure because it "cant connect to the DHCP"

isp is easton online - local highspeed cable

Edited by bryan767, 09 April 2010 - 04:28 PM.


#10 bryan767

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Posted 09 April 2010 - 05:31 PM

SOLVED

turned out the Arris cable box was paired only to my laptop and wouldnt give any other mac address internet. just had to reset the modem which i thought i did.. untill i found out it had batteries...


cheers!

#11 CaveDweller2

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Posted 09 April 2010 - 09:16 PM

Ah so you could have cloned the laptop MAC address to the router.

Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#12 bryan767

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Posted 10 April 2010 - 11:41 AM

that was the second thing i tried.. but i kept cloning the desktops mac address. lol stupid error on my part. oh well

#13 CaveDweller2

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Posted 10 April 2010 - 01:17 PM

Just a little FYI, whatever MAC address you want to clone, it can be the only thing connected.

Hope this helps thumbup.gif

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