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PC internittently shuts down - no error msgs


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3 replies to this topic

#1 Sheerluck

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Posted 07 April 2010 - 06:57 PM

I've replaced the RAM, the fan and the power supply....it still shuts down....sometimes when running software, sometimes not....always when burning a CD using ITunes but not other CD burning software.

HiJackThis log attached....

Malwarebytes run....no hits....

Thanks!

EDIT: Moved to Malware Removal Logs, more appropriate forum ~ Hamluis.

Attached Files


Edited by hamluis, 08 April 2010 - 09:57 AM.


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#2 Sheerluck

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Posted 09 April 2010 - 07:33 PM

Update:
This post was moved to this section---I have subsequently performed the required downloads and scans.

Thanks!

Attached Files



#3 syler

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Posted 10 April 2010 - 12:04 PM

Hello and and Welcome to Bleepingcomputer

Please note we are very busy, so if I don't hear from you within 5 days the topic will be closed, If you have since
resolved your issues I would appreciate if you would let me no so I can close this topic.


When the computer restarts you can get it to give you some information that can then be used to diagnose the problem,
to do that do the following.

  • Go to Start, then right click on My computer and select properties.
  • Click on the Advanced tab, under Startup and Recovery, select settings.
  • In the new window, under System failure, Uncheck Automatic restart.
  • Then click Ok in both windows to close them.



We need to create an OTL Report
  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
    Under the Custom Scans/Fixes box at the bottom, paste in the following bold text.
    %appdata%\*.exe
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %SYSTEMDRIVE%\*.exe
    netsvcs
    msconfig
    /md5start
    proquota.exe
    sfcfiles.dll
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    beep.sys
    iaStor.sys
    nvstor.sys
    atapi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    iastorv.sys
    /md5stop
    CREATERESTOREPOINT

  5. Push the button.
  6. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Thanks

unite.jpg


#4 syler

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Posted 15 April 2010 - 05:55 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending me a PM
with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

unite.jpg





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