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Trouble using rkill for antivirus suite


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#1 jesse.dinner

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Posted 07 April 2010 - 04:09 PM

I am pretty sure I have the antivirus suite malaware on my computer at work.
It is exactly like the virus on this link provided by your website:
http://www.bleepingcomputer.com/virus-remo...antivirus-suite
The main problem I am having is that it is on my computer at work and we have an office administrator. He is extremely unhelpful and usually makes the problem worse while getting you in trouble with higher ups as well, so I would like to fix it without letting him know. In the past he has just rebooted the entire computer and reinstalled everything which really doesn't seem necessary.

Anyway, i think the problem is I am unable to start my computer in any sort of safe mode because I am not the administrator. I download the rkill, iExplore, and eXplorer on to a USB Flash Drive and tried using each one but a black screen just pops up and it says be patient but nothing happens. I waited for over 30min and still nothing. I read some forums and it said that the rkill should only take a min or two. I tried each one numerous times. I also noticed on a forum that there were 4 different rkills so I can get that one as well.

Prior to using rkill I did use the Malwarebytes' Anti-Malware and some sort of other program possible 'wall defender". Do I need to uninstall them prior to running rkill?

Do you have any recommendations or need any more information?

Thanks so much I really appreciate the help.

Edited by Orange Blossom, 07 April 2010 - 05:07 PM.
Move to AII as no logs posted. ~ OB


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#2 jesse.dinner

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Posted 08 April 2010 - 06:50 AM

I am a bit confused. I don't even know what a Combofix log is.
A popped up continually comes up that says "Window Security Alert: Windows report that computer is infected. Antivirus software helps your computer against viruses and other security threats. Click here for the scan for your computer. Your system might be at risk now." Website such as porno.com, viagra.com and adult.com continually pop up as well.

I put in the link on my last post because it seemed to be most similar to my problem.
At the bottom of my post it says "This post has been edited by Orange Blossom: Yesterday, 06:07 PM
Reason for edit: Move to AII as no logs posted. ~ OBDo"

Sorry if I am computer illiterate but I could you explain to me in layman terms what I should do next so you guys can assist me.

Thanks so much




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