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Strange compatability issues??


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#1 t3s

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Posted 07 April 2010 - 02:25 PM

Hello again BC!! It has been a while! :thumbsup:

I recently bought myself a laptop and am having troubles with a wireless mouse using Windows 7 Home Premium.

The mouse is a:
Micro Innovations
Model #: PD7250LS


Device manager only recognizes it as an "Unknown USB Device."

Micro Innovations tech-support tells me that the mouse is generic and that they do not have drivers for the mouse; Just software to help configure it.



The odd thing is that Plug N Play works great with Linux. Even stranger is that it also works great with Windows 7..... while using a Hub.



I have a Toshiba Satellite L455D-S5976.

The mouse also works like a charm on my friends Compaq CQ61-410US using Windows 7 Home Premium as well.

Any ideas?

Edited by Newb4Life, 07 April 2010 - 02:49 PM.


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#2 meuchel

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Posted 08 April 2010 - 10:37 AM

is it a usb1.0 port you are plugging into
maybe it isn't putting out enough power to power the device.

#3 t3s

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Posted 08 April 2010 - 05:45 PM

Toshiba Satellite L455D-S5976

USB 2.0

Also: The website does not contain any updates for the USB Controllers


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#4 meuchel

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Posted 09 April 2010 - 11:19 AM

it is a laptop?
does the issue occur with it on the charger as well?
i think power could still be an issue but maybe there is a setting to increase power to usb while still on the charger in windows 7.
i know sometimes it will decrease power to a wireless antenna to save battery life.
maybe it just isn't amping back up for your usb device.

odd that it works in linux but not windows 7

are you both running 32 bit windows 7?

#5 t3s

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Posted 09 April 2010 - 01:33 PM

Yes, It is a laptop.

The error occurs when I boot while plugged in as well as not being plugged in.

There are no problems with my external HDD, which I am sure takes a bit more power than my mouse, but if there is such an option to increase the power I cannot find it on my computer or on the internet.

He was running 64-bit.

The mouse works on my old XP computer.

Maybe it's a case of too much power? It would explain why it works with a hub and not directly. If so how would I go about changing that?

Edited by Newb4Life, 09 April 2010 - 01:56 PM.


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#6 meuchel

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Posted 12 April 2010 - 11:02 AM

not familiar enough with windows 7.
any other techs on here know where the power management for usb is at in windows 7 or is it no longer adjustable?

#7 t3s

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Posted 12 April 2010 - 11:27 AM

Sorry about this double post but: I figured out that if I switch ports a few times it will eventually work.

Thanks a bunch guys!

If you can still help me figure out why it takes that it would be appreciated.

-Mike


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