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Can't Run Firefox


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9 replies to this topic

#1 MrClose

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Posted 06 April 2010 - 08:36 PM

Over and over I have tried to install and run Firefox.

It will install but then no matter How I try to open the browser .. No Response!?

I have tried to open it from the quick launch, from the desk top and from inside the folder itself .. Nothing.

I have installed and then un-installed it a half dozen times .. same thing in every attempt.

I am running a Vista Home Premium 64 BIT system with 8 gigs of memory.

Haven't tried installing the old version .. (Not sure it's available?)

I HAD the older versions of the browser and never had any problems but I deleted the old version before I made my many attempts with the newer one.

I've done the download from the Opera Browser and IE. Same thing!

Any ideas?

Thanks

MC

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#2 buddy215

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Posted 06 April 2010 - 08:55 PM

Have you done a complete uninstall of Firefox?
Removed all mozilla and firefox files?
If not, try that before attempting a new install.

I use a program called Everything that will find all of the files faster than you can type Mozilla.
Here is a link for it.
http://www.voidtools.com/

Edited by buddy215, 06 April 2010 - 08:56 PM.

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#3 MrClose

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Posted 06 April 2010 - 10:26 PM

Thanks buddy215

I have done complete un-installs using YourUninstaller and then used ccleaner for the left overs.

I will try the tool at the link you provided and let you know.

MC

#4 Broni

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Posted 06 April 2010 - 11:38 PM

To remove Firefox completely, follow these steps: http://kb.mozillazine.org/Uninstalling_Firefox
Then, install fresh copy.

What AV and firewall do you use?

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#5 MrClose

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Posted 07 April 2010 - 02:01 AM

I am using Microsoft's Security Essentials and the Vista Firewall.

Thanks for the info and .. NICE website.

(Saved it in favorites)

MC

#6 MrClose

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Posted 07 April 2010 - 02:18 AM

Well, I'm about ready to say 'Adios' to Firefox.

I have tried and used all the suggestions, removed all traces of the browser before reinstalling and even turned my firewall and AV off while doing so.

Want to hear the Kicker?

You know how when the program finishes installing and then ask if you want to launch the program?

Even After I click YES .. Nothing happens!

Time for me and Firefox to part ways I guess.

Hell, I'm an Opera browser fanatic anyway! lol

MC

#7 tork

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Posted 07 April 2010 - 03:44 PM

I HAD the older versions of the browser and never had any problems but I deleted the old version before I made my many attempts with the newer one.

If you want to go back to the version of firefox that was working on your Vista 64 bit you can download it from a number of sources. One source where you can find older versions of firefox is here

I also found this other possible solution in Standard diagnostic firefox kb which suggests try renaming firefox.exe to firefox1.exe

With Firefox completely closed, open the application folder (by default, C:\Program Files\Mozilla Firefox on Windows) rename firefox.exe to firefox1.exe, then double-click firefox1.exe. If Firefox runs without problems, it could indicate that your firewall is blocking Firefox [7] (read the Firewalls article!). It may also indicate that some malicious code has targeted Firefox [8]. Note: If firefox.exe is always open, specific malware may have targeted Firefox if it is set as the default browser.

Standard diagnostic - Firefox - MozillaZine Knowledge Base

Edited by tork, 07 April 2010 - 04:33 PM.


#8 MrClose

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Posted 07 April 2010 - 05:00 PM

tork

Just got home.

Thank You for the suggestion.

I'll go and try the solution part first and if that doesn't work, I guess I'll give it a go at the older version.
Either way .. I'll let you know how it turns out.

Again .. Thanks

MC

#9 MrClose

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Posted 07 April 2010 - 05:16 PM

Wow Tork .. It worked .. kind of.

I could not find a firefox.exe
In the folder it is just named firefox.

Well anyway, I renamed That application from firefox to firefox1.exe .. double clicked on it like you suggested and NOW .. I am using Firefox!!

I'm still a HUGE Opera fan though! lol

Thanks Tork

MC

#10 tork

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Posted 08 April 2010 - 09:50 AM

MrClose,
Glad that solution worked for you and for the feedback.

I could not find a firefox.exe
In the folder it is just named firefox.

In Vista you can show or hide file name extensions, so not seeing firefox.exe means you've got Vista set to hide extensions for known file types. If you ever need to turn on show file name extensions, here's how:
Click Start, Click Control Panel, Click on Appearance and Personalization, Click Folder Options.
Click the View tab, and then, under Advanced settings, do the following:

To display file extensions, clear the Hide extensions for known file types check box, and then click OK.

tork
I also use Opera and love it :thumbsup:




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