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Various Prblems


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9 replies to this topic

#1 suraj09

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Posted 06 April 2010 - 11:30 AM

hi, i have 3 problems with my machine, my machine details:
Windows XP Home SP3
1Gb RAM
1.80GHZ AMD
80GB Hard Drive main drive
80GB SATA Hard Drive for data

Problem 1: when i power on my mahine it freezes at the welcome screen and then suddenly loads.
Problem 2: when i try to vist the MSI Live Update online and click search for newest drivers it comes back with a messege saying (update monitor MFC application has encountered a problem and needs to close)
Problem 3: when i try to install quicktime or itunes it says that quicktime.qt registry key is inaccessible or you don't have permission and i cannot also delete the key or any other quicktime registry key associated with it


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#2 cryptodan

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Posted 06 April 2010 - 12:16 PM

Try running a chkdsk /r and see if it helps.

#3 suraj09

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Posted 07 April 2010 - 06:04 AM

the chkdsk /r command did not fix the problems and found nothing wrong with the drive

#4 cryptodan

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Posted 07 April 2010 - 11:07 AM

Have you ran any malware scans?

#5 hamluis

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Posted 07 April 2010 - 11:49 AM

Try looking in Event Viewer for errors...which approximate the times of said error messages. Double-click on line items to see the detail.

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

Louis

#6 suraj09

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Posted 08 April 2010 - 06:43 AM

System category Error in event viewer (Service Control Manager: The Application Management service terminated with the following error:
The system cannot find the file specified.
DCOM: The server {FBA44040-BD27-4A09-ACC8-C08B7C723DCD} did not register with DCOM within the required timeout.
Application category Error in event viewer ( Application Error: Faulting application lonline.exe, version 1.0.0.14, faulting module lonline.exe, version 1.0.0.14, fault address 0x00011ced.
MSI Installer: Quicktime
Product: QuickTime -- Error 1402. Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\QuickTime.qt\shell\open\command. System error 5. Verify that you have sufficient access to that key, or contact your support personnel.

I have also ran a full virus and malware scan and nothing was found

Edited by suraj09, 08 April 2010 - 06:44 AM.


#7 hamluis

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Posted 08 April 2010 - 07:47 AM

I would start with uninstalling Quicktime...running withiout it for a period.

If you feel you must have it on your system, then reinstall it.

Louis

#8 suraj09

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Posted 08 April 2010 - 10:02 AM

i don't have quicktime installed and can't install due to a registry issue

#9 cryptodan

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Posted 08 April 2010 - 10:38 AM

Revo Uninstaller try that and see if you can completely remove Quicktime.

#10 suraj09

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Posted 09 April 2010 - 05:31 AM

what i am trying to say is i had quicktime installed before and then i did not require it but when i came to install it again i kept getting a registry issue, how do i fix this registry problem

Edited by suraj09, 09 April 2010 - 05:32 AM.





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