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System will not recognize MSI R5770 VGA


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#1 joker4u

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Posted 06 April 2010 - 08:10 AM

Hey Peoples,

Trying to upgrade my Vid card and system sees hardware plugged in (device manager) but when trying to install/load up drivers, hardware wizard will not recognize card to install drivers against.

MOBO - GA-MA74GMT-S2 - onboard video 2100 ATI
CPU - AMD phenom 2 quad core 955
RAM - DDR3 4gb
PSU - 650 watt
OS - Windows XP pro

So far i've tried

uninstalling all previous drivers related to previous video card (ATI 4550 which works fine).
removing and reinstalling card to check seated correctly as well as ram.
been all over ATI/AMD website for multiple drivers none seem to work for the 5770
went thru MSI website for same again same result
contemplating bios flash but have not done it so don't really want to burn a mobo to fin out(unless someone can direct me to a step by step tutorial)

any ideas would be great.

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#2 MrBruce1959

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Posted 06 April 2010 - 10:44 AM

Try this tutorial for BIOS flashing.

http://www.wikihow.com/Update-Your-Computer's-BIOS
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#3 joker4u

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Posted 10 April 2010 - 03:01 AM

ok soooooo windows 7 (ultimate) will not even regonise that there is a graphics card in the pci slot

#4 hamluis

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Posted 10 April 2010 - 08:19 AM

Did you try disabling the onboard video in your BIOS?

You have the card properly slotted in a PCI-e slot?

Louis

#5 joker4u

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Posted 10 April 2010 - 10:13 PM

oh yeah i upgraded XP to windows 7 ultimate.

If i disable my on board video, if the system still doesn't recognize my video card, then how will i be able to reactivate it if i cant see the bios screen(having disabled the on board video)?

#6 joker4u

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Posted 10 April 2010 - 10:15 PM

Thanks Mr Bruce that was informative and helpful but flashing did not fix it.

#7 Platypus

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Posted 11 April 2010 - 04:02 AM

To eliminate the possibility that the card is simply faulty, is there any chance of trying it in another computer?

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